Stiltz Homelifts Anmeldelser 

I have had a Stiltz Houselift for 2 years. I went through a lot of stress getting it installed and it put my son in hospital due to the 3 day install process taking 5 weeks. Sadly they tried but failed to change the way my historic house looked. Now, 2 years later they are trying to get me to pay for a 10 year warranty in advance. I have told them to solely speak to my son, but they keep calling me thinking I will cave to the high pressure sales, No way in 2024 am I giving any Company 10 yrs money up front, think again. Beware of a Company like this who try to take advantage of the elderly and vulnerable person.

PLEASE DO NOT BELIEVE THE REPLIES FROM STILTZ TO MY MESSAGE AS THEY ARE FACTUALLY INCORRECT....

Thrilled with our trio lift it’s made such a difference to our day to day lives since it was installed in May. We could have managed with a smaller lift but decided to future proof by having a larger one at the outset. I wanted to wait a few months to be sure before recommending but we really couldn’t be happier. The whole process from start to finish was managed very smoothly & professionally by the Stiltz team.

Good experience while installing the lift

The majority of your staff were very helpful but we were particularly disappointed with the surface mounted plastic pipework left by the plumber. We started with two copper pipes feeding the radiator and finished with an ugly maze of pipes and joints on the skirting board. As there was a lot of work going on in the room I did not see the result until he had left or I would have asked him to redo the job.

Everything was done as quickly and efficiently as possible with a very good result which we are now enjoying every day. Can't fault the service.

Highly recommend this company. From start to finish our experience has been positive. Very flexible and customer focused company. Sorted out any problems promptly. The lift is amazing. So much better than moving house.

This was a quick and efficient installation. The lift changes life for me, making all parts of my home and garden accessible. It is big enough for me to transfer laundry and shopping between floors, giving me more control over my life. On one occasion I used the call system in the lift and was immediately given advice to solve the problem, followed up swiftly by a visit to ensure all was in order.

Stiltz have installed an excellent lift in the stairwell of my home. The installation went smoothly, and the chaps doing the work were tidy, efficient and respectful. The lift is a serious investment, but it has improved the quality of my life whilst future proofing my home.

Highly efficient, professional and painless experience. The installation was faultless and the lift has been working perfectly for 4 months

My Duo Thrulift installation was straightforward and well organised.

The staff are professional helpful, the installation went to schedule the installers were excellent cleaned up after themselves. We had one issue the engineer came out as booked and repaired the problem in a timely manner we are really happy with the service we have received

An excellent product which does not look out of place in our home. It’s very useful not just carrying people. Great after sales service

My elderly parents both have dementia and a live in carer. The lift broke down and there is no one in the area to fix it meaning one parent is upstairs and one downstairs. I have been told it will be this afternoon before an engineer can get here. This is not an emergency breakdown service.

Delayed putting lift in and once it finally got fitted we have 3 months of constant issues the lift is unreliable and is not fit for purpose and have to constantly wait for repairs

Good product but said at time of ordering that my wife who has Parkinsons will need a double lift
But now find that rollator wil not fit in
Good but just hiccup re rollator
I also use a 3 wheeler
No way can I get in with wife who needs help
Overall a good lift

The service was better than 1st class. It was excellent in every way. We could not be more pleased with everything Stilz applied it’s self to in any way. We would award 6 stars at the very least.

I have a Stiltz Duo, bought almost 2 years ago.
Delivery was late and Italian service company not very friendly I am afraid. Installation was in 3 days because the second day nobody showed up.
However, I cannot at this time fault the quality of the Stiltz home lift. I just wish the Italian company whom Stiltz has chose to provide service in Italy were more responsive!
The rating for the Stiltz only would have been higher if it were not for the service.

Thank you Stiltz for making the lift installation at my Mum and Dad's house so easy. We have experienced excellent customer from your offices and the installation team from start to finish, and afterwards! All questions have been answered promptly, comprehensively, and most importantly, in a supportive manner. It was also greatly appreciated that dates for installation were organised around my parents being away so work could be done in their absence. That week was very busy, but the whole team were punctual, polite, hardworking and considerate. I would highly recommend this company to anyone who is thinking about getting a home lift, nothing has been too much trouble and they really do care about getting things right. The lift is now being put to good use and making a difference to my parents, which is what it is all about.