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Lovely people they helped us in an emergency to stay can’t thank them enough

we stayed for 2 nights had everything there we needed the highlight was the hot tub the kids absolutely loved it it was so private great getaway if u just want peace and quite away from all the hussle highly recommend

Amazing place to stay

We stayed in Applegrove holiday park. Our lodge was ok, however outdated. Also, we weren't notified about the works right outside our lodge. So our view for the weekend was a dug up field with 2 big machines. But the worst was a hot tube that wasn't checked before our arrival. One of the jet was broken and broken piece was on the bottom of the hot tube. My friend stood on it, slipped and cut her foot. There wasn't a first aid kit at the lodge, so we had to drive around village to find a pharmacy to buy antiseptic spray and plasters. Due to her injury she couldn't go back to the tub for the rest of our stay.
When I called site manager and asked her if she could come to the lodge, she said she's not on site but she will send someone over. Two maintenance workers came and one was actually very nice and apologetic. However, the other worker was rude and arrogant. He made comments about our nationality and basically called us liers as he didn't believe she could injured ber foot so badly with plastic jet. The other gentlemen apologised for him and said it's his colleague fault as he was meant to check the tub before we arrive and clearly he didn't. This put us off using the tub again. Knowing that the tub wasn't cleaned we didn't want to risk getting infection.
Due to my friend's injury, she wasn't able to go to work for a week and therefore lost her weekly wage. Therefore I emailed staycation team and requested a refund to partially cover her loss. I explained everything in details and expressed how disappointed about the lodge, view and tub we were and how disrespectful was the site maintenance to us. I asked for the refund and they offered us a 20% next visit and a bottle of prosecco! We will never book through them again.

brilliant little park had the best time with my daughters highly recommended very clean and tidy

We stayed at Applegrove 24, Scarborough
Pros
Nice small site.
Good size lodge and bedrooms.
Nice to have 2 bathrooms.
Hot Tub was clean and a lovely temperature.
Nice to have a welcome pack.

Cons
Dishwasher not working, no communication about this prior to our visit.
Lodge needs a refurb, including repainting in the main area. Tiles were cracked in the bathroom and radiators were rusty.
Decking needs cleaning and re-staining as it was very green.
Some windows needed new glass.
Both Dining Table and Coffee Table need replacing or re-staining.
Unsure where to park - no designated parking space?
Frying pans need replacing.

Overall, this lodge could be really nice but it feels very unloved and needs some TLC to bring it back up to standard.

I stayed with my children. Various ages and we all had a brilliant time. So good in fact that I will be biking again!

The hot tub was amazing
The bed mattress was terrible I felt every spring on my body and tried all night not to move ,the couch at the table was to small for the height of the table and the two chairs In Front of the tv were low no cushioning and very uncomfortable .i would not stay In this place again. Unless they sorted the bed and chairs .the tvs were high up so constantly looking up instead of forward .the blinds on the bathroom fell off the wall when I tried to close them ,I enjoyed being away and enjoyed the hot tub ,very clean and extremely luxurious,but lots of other things made me happy to be going back home .

Just what we needed for a couple of nights . Lodge does need an update on some of the aspects and deffo need to think more about visitors with mobility issues especially when using the shower and not slipping . But loved the hot tub and overall a good experience 😊

We arrived and there were only 2 towels for 6 of us so I needed to request 4 more towels. Only 5 plates so had to request another plate, then we needed to request a baking tray, the man brought us a grill tray (which didn't fit)
The boiler kept turning itself off so they came to fix that. Whatever we asked they did do it but you start to feel like you are complaining and constantly asking for things after a few requests.

In the end we made do with 4 bowls between 6 of us, the bedding was torn. The lodge was dirty round the edges inside.
The decking moved (bounced) near the hot tub so I put a chair next to it as my sons foot went down with the board in the corner. We had to use our own plastic glasses we had taken as all of their glasses were cracked. The heating went off again on the last night but we still had hot water so just layered up as it was late on Saturday night. I had just had enough at this point so we got up the next morning and left.
We are usually happy and have a good time anywhere but this was a big let down for my mum's birthday present.

I wouldnt recommend going in a small car as it's down a tiny country road that is extremely long and awfully bumpy and miles from anywhere. Luckily we had a 4x4. We will definitely not be going back to the lodges Lincoln.

The management needs to put an inventory in place and check everything is there between guests.

Came away to celebrate with my partner for our anniversary, this place is beautiful with friendly staff, there is some issues that do need sorting to make it perfect but for what you pay is brilliant value for money. We stayed in lodge 38.

Positives:

- [ ] Greeted as soon as we got out of the car with a warm welcome.

- [ ] Lodge was clean and set up on arrival and is a very homey lodge.

- [ ] Hot tub was nice and clean and ready to go when we got there

- [ ] I was happy to discover there was a washer/dryer in the lodged which made me have some relief as our towels were still wet from the previous night. With having the issue with heating I worried they would never get dry.

- [ ] Beautiful scenery and although people moan about the road down me and my partner found it quite fun and found ourselves laughing the whole time! Definitely does need some more stopping spots as not every pot hole is filled yet but they’re getting there.

- [ ] Tea, coffee, sugar and milk sachets and a good amount, two dishwasher pods, some washing up liquid and new sponge.

- [ ] Staff are lovely the bar women, chef and the guy who does the hot tubs were welcoming ended up sitting in the pub from 8-10:30 pm having a lovely chat.

Negative points:

- [ ] There’s no mention of when reception is open and when leaving no one was in there so left our key with a note.

- [ ] Upon arrival was told our key would be in the door and the hot tub and heating was on the key wasn’t in the door but Gary quickly got it to us. It was still a little bit cold in the lodge but just assumed it was because the heating had just been turned on so would take a while.

- [ ] The hot tub isn’t completely private as you are exposed by the entrance to the lodge where people travel down to get to their lodges so would have to move your seating to make it private.

- [ ] after a dip in the hot tub we got out and noticed the radiator was freezing cold we didn’t think anything of it, I then went to shower, the shower was luke warm and took 5 minutes to heat up, it did a slow dribble. In the morning I sent Gary a message at 7 am letting him know the issue and asked if he had a heater instead, I didn’t receive a response until 8 after I had to contact the person I booked with and she rang him, Gary said he was on his way he didn’t arrive however he did send the onsite electrician over at 8:15 who stays in a lodge nearby and it turned out whoever did the hot tubs had filled the hot tub and chucked the hose over and didn’t turn the hose off so it was on all night, which was causing the radiator and water issues.

- [ ] The lodge was so cold during the night I woke up multiple times due to being freezing cold and avoided going to the toilet as the lounge was even colder, my feet actually hurt with how cold it was and that’s with socks on. This was just the first night and the first morning there
- [ ] One of the light switches was missing knob which is an easy cheap fix.

- [ ] The flooring could do with replacing as it not wood flooring and it has been ripped and stuck down again and is now having permanent marks in it.

- [ ] The remote in the double bedroom didn’t have any batteries in so I had to get the lounge areas remote and swap the batteries over, both TVs did need a restart to connect to the internet but after that worked fine, the bedroom tv is a little slow to response when using the remote. So if the tv doesn’t want to connect to the internet you just need to restart it and it’ll work.

- [ ] No microwave which would have been nice. As it does say a fully equipped kitchen. The oven didn’t work either.

- [ ] Says no smoking but there was cig ends where we parked and on the decking and some stones on the deck so could of done with sweeping not only that previous stayers had smashed a glass so there was shards of glass near the hot tub.

Things to improve: microwaves, make sure hose is turned off. Leave an updated menus for the pub. Have opening and close times for reception.

But all in all was a lovely stay and will be happy to return next year!

The place was dirty complained to management who didn't contact me till the day after.

Easy to book
Great information
Clean accommodation
You could see so many stars at night from the hot tub which made it so much more relaxing. Can’t wait to come back

Stayed here 3 years in a row now for a dance competition. This year we found the lodge to be really grubby and dusty. Pub was loads nicer, its had a renovation since we have last been. Food was better than before. Not sure if will re-book next year.

It was ideal for what we needed. Had a few issues with the hot tub, but this was sorted straight away. We did find some grubby pans that had not been cleaned at all!! The pub on site was our highlight. Dog friendly and the food was amazing. The outdoor area was perfect to sit with the dogs while the kids played on the park! Overall it was great for what we needed it for. Would have been better if the grass area to each lodge was enclosed for the dogs!

Sadie was brilliant.
The lodge was lovely, eventually - the first 2 lodges let it down as were not clean or ready for us, but third time lucky and we had a great stay.

Brilliant place

This place was unreal, we really enjoyed our stay and will deffinately be back😁

We enjoyed our stay and really relaxed.
The lodge was very clean and had everything we needed.
The hot tub was ready and so warm it was bliss.
Everyone was very welcoming and friendly.
The on site pub wasn't open first night which wasn't really a problem but he did open on our other 2 nights, it was lovely inside and the prices were very reasonable.
No food served though mid week but we took everything needed to cook ourselves.
The site literally is in the middle of nowhere, so you must take everything needed.
My only criticism is the lights at night they are so bright outside, our bedroom seemed like we had left a dimmed light on.
We will definitely be back.

Myself and my family booked to stay at the Lincoln White Horse Lodge. We have never been so disappointed. Not only was the lodge too small for a family of five ( the photos sold on this site are taken with a wide lense camera ) but the manager on site Gary was awful, rude, and unprofessional as well as lying and contradicting.
The beds were very small and uncomfortable. The single bed my daughter slept in in discomfort, you could see every spring popping through the bed sheet. The sofa again is uncomfortable with an oversized table in front of it which you have no room to move anywhere.
We were given dirty towels and a pillow covered in yellow stains.
There is no WiFi here at all regardless you will be told that there is.
Although the lodge was clean it was very poor quality and not suitable for a family. There was no essentials provided, no hand soap, no toilet paper, no washing up liquidnor sponge. Not even a microwave.
I very rarely write a bad review but this I feel I wouldn't want another family to waste their time and money on. We were supposed to stay 3 nights but checked out after the 1st night as it was so badly managed.