Solicitors Regulation Authority Anmeldelser 

Solicitors Regulation Authority. Not fit for purpose.

This organisation is not fit to regulate solicitors nor investigate rouge legal firms. 99% of complaints are not investigated so don't waste your time complaining.

The Department for Justice needs to review this organisation and in particular the funding and where this funding goes.

I recently had an exceedingly disappointing experience with the Solicitors Regulation Authority (SRA). Engaging with this organization has only deepened my concerns about its effectiveness and competence. Despite presenting them with clear, indisputable evidence that my solicitor had acted unlawfully, the SRA's response was completely underwhelming.

The investigator I was assigned, a woman who seemed to prioritize her own narrative over factual inquiry, was particularly insufferable. From the onset, she dismissed my concerns, and it became evident that her intention was not to seek the truth but to defend the solicitor. She boasted about her previous experience in these matters, which ironically only highlighted her bias and unwillingness to consider the evidence at hand.

Throughout the process, I felt unheard and disregarded. The SRA's role is to ensure that solicitors operate within the law and uphold professional conduct; however, this interaction has left me questioning their ability to fulfill this critical function. My experience with the SRA has exposed a significant and concerning level of incompetence and partiality within their ranks.

Time wasters! There is a clear evidence the solicitor has acted unethically, yet they rejected my application for compensation fund..

Some as the previous 28 posts. Why des the SRA exist = Slowly Reducing Administration (by not answering genuine solicitors failures) = reducing daily costs / expenditure (unskilled staff) = low subscription fees (£) for their clients being solicitors. Brilliant Ponzi type scheme (compares to BITCOIN)

Total waste of time - they don't remotely look into the complaints made even when clearly breaching rules. Seems I'm not the only one who feels that way either.

Useless, useless, useless.

In my opinion the SRA is a toothless, ineffective body that did not take our complaint seriously in anyway. The responses were patronising and irritating.

I spent a long time putting my complaint together and to save time provided lots of Annexes. The first response was along the following lines “we don’t have the resources to read what you have sent, send us a summary and we might have a read” . A summary was then sent. Despite me highlighting numerous breaches of the SRA codes of conduct, the SRA were just not interested and considered all the points raised as “poor service” and of no interest from a Regulatory perspective and said it was the remit of the Legal Ombudsman. I had already pointed out I had already made a submission to the Legal Ombudsman, (who now take 2 years to even assess if they will even investigate). The legal system when things go wrong is clearly broken.

In our case we pointed out our Solicitors failure to follow the requirements set out in one of the SRAs own warning notices “investment schemes, including Conveyancing” updated 17th August 2020 and first published 23 June 2017. Despite highlighting all the “requirements” on Solicitors set out in this Warning notice, that were not done, the SRA were not interested. This Warning notice was brought to our attention by a new Legal Adviser we were forced to employ, when our Solicitor abandoned us claiming a “ conflict of interest” . When asked what this reason was they replied “ I thought you would ask me that and legally we don’t have to tell you” The warning notice has a heading of “Enforcement” and states “Failure to comply, with this warning notice is likely to lead to disciplinary action” sounds good but means nothing, in reality. When I first read this I naively thought it would mean something, it doesn’t.

The patronising response I received included the line I’ve read in other reviews about there needs to be a pattern as they don’t investigate individual cases. I replied to ask how does a pattern ever emerge if they never investigate individual cases and when complaints are struck in the Legal Ombudsman pipe line for over 2 years. I obviously never got a response to this question.

Like others have been told, if I was to take the Solicitors to court and win, then they might be interested in investigating further.

Making a complaint to the SRA, in my opinion is a complete waste of time and energy. I had read all the previous reviews about this organisation before making my complaint, but felt I should at least try.
I will be making efforts to shine a light on this organisation by writing to my MP and seeing if any media outlet is prepared to write a piece on the effectiveness and point of this Regulatory body. I suspect Solicitors love the way they operate. The Solicitors I used have been featured in several “Legal Futures” articles (not in a good way), appeared at a 2019 Solicitor Disciplinary Tribunal, where a Solicitor got struck off, and 2 others were fined, but it doesn’t form a pattern (apparently).

I feel sorry for people reading reviews on here, because most likely you have had a bad experience with the Legal Profession and are considering your options for getting some justice. If this is you, I wish you the best of luck as the odds are stacked against you.

Bad not a good experience at all and would avoid .

If this is the authority to report rogue Solicitors to then there is clearly no proper justice in this country.

I have had a dreadful experience with a lawyer who has broken just absolutely everyone one of their rules & acted illegally. The man is an aggressive bully who will undoubtedly try anything he can do against me once I submit my complaint.

I have emailed the SRA three times now asking for assurances that he cannot sue me if I submit a complaint. Every reply they have given makes it clear that they haven't bothered to read my email & have so far, refused to answer the question.

As a result this vile Solicitor will carry on messing up other peoples lives unhindered. What other profession can act like this?

The SRA need to be shut down & replaced with a proper independent body to protect the public.

I asked where is form showing legal aid application from sra. They said ask solicitor. I asked solicitor, they fail to reply. Because the form is fraudulently filled, I have limited proof, but no one shows the form.

Legal aid is allowed for family law due to social engineering. And sra and solicitors are turning a blind eye to it and allowing legal aid for people who can't speak English and make hearsay claims of violence and getting barristers to represent them in court to tell the other parent, that they have rights to restrict the other parent from seeing their children. Plus legal aid helps with divorce too. They milk the system and string it out so it taking 3 years so far and I'm not legally allowed to see my own child. No where in law is there a time limit to see your children...it is criminal and modern day slavery for them to do this and allow this under the umbrella of law

Total waste these investigators are I supplied them with all the evidence that a law firm did not contact the defendant in a data breach which has gone on for ages the defendant denys any contact and this is a government building after supplying the evidence from the defendant the investigator made up some story that they haven't done nothing wrong as the case wasn't going to be successful because of the defendant and NO response from the claim there wasn't any response because the law firm didn't contact them to make an claim in the first place all the evidence was submitted including information from SAR requests and the investigating person at SRA still said they haven't done anything wrong and was closing the case. More evidence submitted awaiting response as of 29/7/24 these people are more corrupted than the actual law firms

This organisation is clearly not fit for purpose. Even with evidence clearly stacked against a solicitor who has acted unethically, the SRA still finds that the solicitor has acted appropriately. I have no doubt that in the future there will be an inquiry similar to the Post Office scandal about how an organisation as clearly biased as the SRA has been allowed to exist for so long.

Blatant protection of lying solicitors

I agree with Samantha Ludlow another reviewer my thoughts entirely. Thank you Samantha Best Wishes.

There is no 0☆ rating here unfortunately.
SRA is not fit for purpouse; and its a waste of public money.

I approached them with complaint about lying solicitors from global firm, supporting my claim.with evidences. . . and was told they dont see a problem. Maybe if court (ET/EAT) make judgment stating they was in fact lying and using DARVO; they may reopen my case

The SRA are not transparent and I am shocked that they have covered up for corrupt solicitors. I WILL NOT give up and will be taking action. The whole system is built to make you give up. I won't ....I hope I can help to make a change for everyone who suffers and needs help and support...watch this space Samantha

Pernicious org.

Several useless and utterly clueless "caseworkers" helped an unscrupulous solicitor steal my elderly and vulnerable relative's £1M estate, who was on their deathbed and had no idea of the solicitor's scheming. This public body cannot seriously be a real organisation? Provided dozens of pages of documents and records proving in no uncertain terms the entire process and timeline of the solicitor's deceit and wrongdoing, constantly lying with every breath they take, a total inability to keep track of what they stated previously (not even as though the solicitor is a good liar). Nothing has been done, and the SRA, in particular its employees, are absolutely complicit in the filth they continuously subject ordinary society to. They claim honesty is one of their principles and they urgently investigate if this or any of their other "principles" are not being adhered to, this is laughable if not utterly depressing along with everything else they purportedly stand for. They know only one thing: dishonesty. It is very sad to see some of the reviews, these people are a big part of the problem: they are encouraging corruption and solicitors to act abominably, and everything they do completely contravenes public interest. Disgraceful.

I concur with everything that has been said below. They are on the side of corrupt solicitors who get away with writing bullying letters based on lies not facts.
Don't waste your time and energy, you wont get anywhere.
No idea why they are allowed to continue as an organisation.

Don't bother at all I'm not sure who they actually work for but my guess. It certainly isn't the poor clients ripped of by dodgy firms who are a law to themselves.

Without investigating I'm advised no wrong doing.

Honestly don't bother even calling them they do not support your case and as you can see by the one star reviews I'm not alone in those thoughts.

Complete waste of time, no help whatsoever, fobbed off with standard fobbing off comments. Terrible, awful.

Blatant 'protection racket' for corrupted solicitors involved in abuse.
Complete farce.
Don't follow their own published principles and typically keep complaint (cover up) off their response.
No more integrity than common crooks.
A disgrace to the legal system