So pleased with our splashback. The size is exactly as we ordered, the colour is an absolutely perfect match to our Dulux painted walls and the customer service that we received was one of the best I... Se mere
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Se, hvad kunderne siger
ordered on 31st July... order 'in progress' from 1st August... Since then nothing. No communication. I've used the online contact form and emailed twice... nothing back... really the strangest... Se mere
Ordered a new Black rangemaster90 cooker and wanted a matching splashback. Splashbacks UK has a huge range of colours and effects and our new shiny black splashback arrived promptly as promised at t... Se mere
what a terrible company, on checking based in Northern Ireland by someone called Leanne Cranston. This company is a sham . Just reordered from another company based in England called www. splashbacks... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
About www.splashbacksuk.com website: As of 19th June 2024, Splashbacks UK’s website is now under new ownership. The website will continue to supply painted and printed glass splashbacks for kitchens and bathrooms. We promise to provide you with outstanding service and support with your order. Our Production Team take pride in ensuring our products are of the highest quality and our Customer Service Team go above and beyond to attend to every enquiry speedily and politely. Our splashbacks are produced in 6mm toughened glass. Painted and printed splashbacks are also manufactured in low iron glass to produce sharper colours and images. We can colour-match to most paint brands so that you can co-ordinate your colour scheme. For printed options, choose from the wide range of images available – or you can forward your own image for us to print something totally unique for you. Having a great deal of experience in the glass industry, we have a vast knowledge of our products and materials. Therefore, with such a skilled workforce, you can rest assured that you are in good hands.
Kontaktoplysninger
Storbritannien
- info@splashbacksuk.com
- www.splashbacksuk.com
So pleased with our splashback
So pleased with our splashback. The size is exactly as we ordered, the colour is an absolutely perfect match to our Dulux painted walls and the customer service that we received was one of the best I have have ever had. Highly recommend.
Great service
Great designs, very good communication, fast delivery, very well pack and great communication. I needed my splash back quite quickly so I contacted Splashbacksuk and they were so obliging I would definitely recommend them and use again. Thank you
Fabulous customer service and product
I honestly cannot recommend Splashback highly enough. We ordered a splashback a few years ago from them (it was great although the communication was a little slow). HOWEVER, this time, Lorraine got in touch, checked my measurements, gave me further guidance, rechecked and was incredibly supportive, helpful and polite. The whole process from ordering to delivery was a joy. The new splashback arrived quickly and is the perfect fit (it would not have been if Lorraine hadn’t checked). I’m not a regular leaver of reviews but this time it is deserved. Thank you!

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Excellent service from start to finish…
Excellent service from start to finish here, communication was great, measuring and installation were perfect, very happy with the overall service, Lorraine was very efficient and helpful, would 100% recommend

Besvarelse fra Splashbacks UK
Easy
Ordered a custom size splash back with the RAL colour we wanted on the Sunday. Received an email confirming the delivery date Monday morning. The package was tracked so we knew when it would arrive within 2 hours of the delivery day.
The splashback arrived on time and looks great.

Besvarelse fra Splashbacks UK
It’s been four weeks and no delivery!
It’s been four weeks and no delivery!
Wish I would have paid by credit card now but will be in touch with the bank to see if they can help.

Besvarelse fra Splashbacks UK
New Ownership
Really chuffed with the personal touch and the after sales when we found we had an issue. Very helpful and always polite. Thank you Lorraine for going the extra mile.

Besvarelse fra Splashbacks UK
Simple to order, high quality product
The website was easy to navigate, order was simple to put together. I did have some communication issues after making my order - entirely my end - I had received 3 emails confirming the order, the dispatch and the courier details. The splashback arrived well packaged and the custom image was printed to a high standard. I am very happy with the purchase.

Besvarelse fra Splashbacks UK
Very good experience!
Recently ordered a custom cut backsplash, with custom sized holes in each corner. I wasnt sure what I was doing to be honest so dropped the team a note, to which they were very helpful and directed me to what I need. The item arrived in good time but unfortunately had an issue, after letting the team know they replaced the backsplash even quicker than the original delivery date! Am shopping here again for other glass related items as we speak - highly recommended based on my experience.

Besvarelse fra Splashbacks UK
great splashback
i recently placed an order for a kitchen splashback. I was a bit worried after reading some recent reviews.after placing my order, received an email confirming the delivery date. The splashback arrived very quickly, within a week. Today, I received the splashback and was able to fit using the supplied silicone.it took just 5 minutes

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Took my money
Took my money, no product, no communication. Unable to contact them at all. Feel totally ripped off.
Chopping board shatters at lightest knock
I received the chopping board and was pleased with it but after 6 months, when I put it on the draining board, it just touched the taps and the whole board shattered. I phoned to complain as they say it is ‘shatterproof’. They informed me that it is glass so it breaks but this was ridiculous. It was hardly a knock. Will not use company again and will always check with Trust pilot before placing orders.
HORRENDOUS COMPANY
I ONLY GAVE 1 STAR AS I COULDN'T PROGRESS FURTHER TO WARN PEOPLE ABOUT THIS HORRENDOUS COMPANY....THEY SHOULD BE HELD ACCOUNTABLE FOR THE ⁶MANY TIMES THEY HAVE TAKEN PEOPLES MONEY WITHOUT PRODUCING ANYTHING, OR EVEN LIAISING WITH ANYONE TO EXPLAIN WHY...NOW IT APPEARS THE WEBSITE IS UP & RUNNING....AVOID LIKE THE PLAGUE!!!!!!
what a terrible company
what a terrible company, on checking based in Northern Ireland by someone called Leanne Cranston. This company is a sham . Just reordered from another company based in England called www. splashbacks. co. uk so much better and unlike these clowns answer their phones answer emails and have good reviews. Leanne Cranston if you read this give me my money back and stop taking orders and stealing peoples money.
SCAM DO NOT USE THIS COMPANY
Terrible company to deal with
Terrible company to deal with. Order has never arrived and they do not respond to emails, voice mails or messages.
Out of pocket by £200 and been trying to get a response for weeks.
Do not use this company as you will be disappointed
Same experience as others
Same experience as others - ordered beginning of Feb, apart from confirmation email, all emails unanswered -
Clearly gone out of business.
AVOID THESE THEIVES
Ordered a month ago. No response from my emails, now website has gone.
AVOID THESE THIEVING CROOKS.
I just hope my bank will help get my money back
Gone Bust
In the same boat as others it seems. Ordered in Feb no delivery and no contact. Have just put a claim in with my bank for the money. Update! Lloyds bank fantastic service! Money back in my account within minutes!!
Horrendous company to use
**UPDATE** HAVE BEEN AWARDED MONEY BACK FROM THE BANK VIA A CHARGEBACK! Others should do the same, takes 7 weeks but worth it.
Horrendous company to use. Companies house says the owner is called Leeanne Cranston, contact number is 07472016958 (gained by calling their 'busy' 0800 number) however you will not get a response from the mobile number but it does have an active WhatsApp so is evidently in use.
Ordered months back, no delivery within stated timeframes and poor communication.
Their website is now down so can only assume she and her useless company have gone bust.
Speak with your bank to get a refund underway via a chargeback.
It would seem her family run a second scam company in Northern Ireland, if you read this, get a grip, sort it out for everyone and don't start another company again. Get a job in a supermarket with less responsibility
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