Don't believe the "In Stock" on the website! They took payment, confirmed order then emailed to say "With regards to the above order, unfortunatley this part is no longer available, manufacture have... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely rubish! Ordered a part on Saturday, paid more than the value of the item as postage fee to have it sent via express delivery. No communication, no email received from them other than confir... Se mere
Ordered a part, paid for express delivery. They sent confirmation email then the next day an email saying unfortunately they haven't got the part in stock neither has their supplier and how would I... Se mere
Web site claims to have stock. they don't. They simply contact the manufacturer. As the part I need has been discontinued this resulted in a waste of my time and significant inconvenience (this... Se mere
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Dårlig
362 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New freezer shelf panel
Very prompt delivery. Part arrived very well packaged. Unfortunately it is the wrong part. Would have helped if the website had dimensions for the part.
8. januar 2017
Uopfordret anmeldelse
Cutlery Basket
Excellent service unfortunately the cutlery basket suggested by their website (Universal) did not fit my dishwasher. Bought genuine part for about half of espares price elsewhere
8. januar 2017
Uopfordret anmeldelse
Excellent
Accurate description of thermostat
Keen price
Quick delivery
What more can one ask!
6. januar 2017
Uopfordret anmeldelse
Found them very helpful
Found the parts on the website and then phoned. I didn't ask for technical help, but they checked the parts and also suggested that I might need another part but were happy for me to get back to them about that. Used the next day delivery option. Note they used DPD and it would have been useful to ask at the time what do to if you aren't in as I had to rearrange the delivery. Genuine parts ships from Hotpoint. They also did price match against another online spares retailer.
5. januar 2017
Uopfordret anmeldelse
Original Part
Fast delivery of original part at a reasonable price.
3. januar 2017
Uopfordret anmeldelse
Buying experience
Very easy transaction.postage was good even over the Christmas period.the item was exactly what I ordered and very well package.
I'm very happy over all.will be happy to use again.
Thanks
Richard
2. januar 2017
Uopfordret anmeldelse
cold turkey
needed cooker element for Christmas day, delivered in time thanks to all
29. december 2016
Uopfordret anmeldelse
quick and reliable service 5 stares
quick easy web site to us n delivery was swift also well packaged
25. december 2016
Uopfordret anmeldelse
They don't seem to know what there doing!
Advertise parts in stock then tell me the next day they can't get the parts for a month.
23. december 2016
Uopfordret anmeldelse
Would not recommend Sparesgroup
Part was showing as in stock on website. I paid immediately via PayPal (over £100). Next day I was informed part was out of stock. I explained that I wanted an instant refund to buy the part elsewhere but I had to wait 3 days to get refunded by 'refunds department'!. When I contacted them to say part was still showing as in stock I was told not to take any notice of website as stock status is not 'live'.
23. december 2016
Uopfordret anmeldelse
Washing machine drum
Half the price of espares and delivered really quickly. I will definitely buy from here again.
Very happy
23. december 2016
Uopfordret anmeldelse
Great customer service followed by great delivery
We asked Sparesgroupuk for the reference of two broken closure caps on the bottom of our main oven door (we had no luck with the supplier Hotpoint on that score), once we got the information we ordered them online, I decided to go for Express delivery because so close to Xmas I wanted to make sure my partner would be able to install them...he did it successfully because they fit perfectly well and the goods arrived the day after the purchase (although you have to order before 1pm for that)...great stuff, our Xmas was saved!
22. december 2016
Uopfordret anmeldelse
Good Service
Ordered parts which came speedily. Will be using them again. Excellent customer service
17. december 2016
Uopfordret anmeldelse
No item recieved, Poor customer service
I ordered a new door handle for my washing machine which i needed urgently. Ordered the item on the Sunday evening, phoned them on the Monday to confirm the handle was being sent today which they had said it had been. It has been nearly 2 weeks now and still no handle and when i speak to them on the phone, they refuse to give me a refund or send a new handle. They have said i need to wait another 2 weeks so that Royal mail can confirm the item as lost! How the hell does this help me? I still have a washing machine that i cannot use because the handle is broken! I would avoid this company like the plague...usless customer service, useless company!
14. december 2016
Uopfordret anmeldelse
Quick and efficient
I ordered a replacement glass shelf for me fridge. Easy to use website and arrived very quickly and well wrapped up.
11. december 2016
Uopfordret anmeldelse
The best price anywhere.
The best price anywhere. Other places were charging £170 to £200 and I had it delivered for £130!
Arrived quickly, packed well and undamaged. This company will be my first stop next time I need spares.
11. december 2016
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.