Sown Anmeldelser 

I had a great service. The staff at SOWN are helpful, and polite. Nothing was too much trouble…

They even helped me carry my fish tank up 2 flights of stairs when I moved in.

Thanks Rumon and the SOWN team

Anythony helped me and my sister with putting our house live & ready,m. He was very helpful and quickly responsive! Thank you so much Anthony :)

We’ve been dealing with Anthony on the sale of our late Mum’s shared ownership property. Anthony has been brilliant. He’s quick to respond, he’s clear about what’s needed and he isn’t pushy at all. He’s been very flexible with me and compassionate as the sale was following a bereavement. He offered and put me in contact with 3rd parties who could help with other services but was by no means pushy or even rude when I decided to use other providers.

I would note for anyone reading reviews, a lot of the negative ones below are people who’ve wanted to buy a shared ownership through SOWN and missed out. I don’t think that’s a fair reflection on SOWN and their negative experience is more the shared ownership process itself. It isn’t the same as buying on the open market, there will be a first come/first serve kind of list and that’s not SOWN’s fault. Having a shared ownership home myself, I know selling (and buying) a shared ownership can feel like there’s a lot of hoops to jump through, but the process is near enough the same regardless of who the agent or housing association is - if you’re unhappy with the process, it’s the UK Government to direct the dissatisfaction towards, not the Estate Agents/Housing Associations who have to follow the overarching rules and criteria.

Anthony from Sown has been incredibly helpful throughout the process. He has quick replies and is friendly and knowledgeable. Thank you.

Patrick has been phenomenal all throughout my home buying journey. He kept me updated when more plots became available and gave me all the relevant information at the beginning to ensure that I didn’t miss out. My process was smooth because of him. Patrick was so instrumental in my home buying journey and I’m so glad he was my negotiator! You’re an exceptional negotiator Patrick and I know that anyone who comes in contact with you will not be let down. Thanks once again for making my dream come true!

I would highly recommend Rumon at SOWN Shared Ownership Sales for the outstanding service he provided throughout my transaction.

From the very beginning, he was professional, efficient, approachable, and extremely knowledgeable, making what can often be a stressful process feel much more manageable and straightforward.

Rumon was always on hand to answer any questions quickly and clearly, keeping me updated at every stage and ensuring everything progressed as smoothly as possible.

His communication was excellent throughout, and he consistently went above and beyond to help resolve any issues and keep the transaction moving forward without delays.

What really stood out was his genuine willingness to help and his calm, supportive approach. Nothing ever felt like too much trouble, and his guidance and reassurance made a huge difference during the process.

Thanks to Rumon’s hard work, attention to detail, and dedication, the entire experience was far smoother and less stressful than I expected.

I’m extremely grateful for all of his support and would not hesitate to recommend him to anyone looking for a reliable, professional, and genuinely helpful shared ownership sales specialist.

Thank you again, Rumon, for all your hard work and excellent service!

Dianne

Have had the unfortunate duty of having power of attorney for a late friends estate which includes selling her property.The property in question is in Overton near Basingstoke,I live in Ilkeston Derbyshire.I have not had any involvement for nearly 30 years in the housing market and no experience in marketing or selling a shared ownership property.Thankfully and luckily Anthony Kean shared ownership re-sales assistant manager.Anthony has been amazing.He has supported advised and guided me through all the processes needed to get the property marketed and up for sale over the last 8 weeks..Anthony has been very patient and regardless of how many times I’ve rang,Emailed with a query Anthony has been quick to respond with the answer.Would not have managed to have got to this stage without him has been a superstar.Cannot thank him enough a real credit to the company.

I had a very positive experience with Sown throughout the conveyancing process. Rumon and Cheryl were both extremely helpful, professional and easy to deal with. Communication was clear throughout, I was kept well informed on progress, and they always provided clear direction on what was required from me at each stage.

Whenever I had questions, they were responsive and helpful, which made the whole process feel much more straightforward and less stressful. I really appreciated the support from both Rumon and Cheryl and would happily recommend their service.

We couldn’t have done the purchase of our first house without SOWN’s support. From the start, they were responsive, clear, and genuinely helpful throughout the process. Rumon made everything feel much less stressful and guided us at each step, answering our questions quickly and with genuine care. Overall, we had a great experience and would highly recommend SOWN and Rumon to anyone buying their first home.

Antony has been very helpful in sorting out all of the details and paperwork to get our property ready for selling. Really made it all very easy

Absolutely brilliant service, friendly, kept me informed throughout all parts of the service, what could have been a stressful encounter was made stress free, Rumon Kauser in particular was first class. Would recommend.

Can’t Fault Sown one bit. They have been absolutely outstanding from start to finish of our buying process. Always been there when we needed advise at any time. Rumon was our go to and he was absolutely brilliant throughout. 10/10

Yes initially communication was slow but that was more a reflection of the market...definitely over the last few months things have massively improved. Sanjay has been a pleasure, always keeps me informed.I've dealt with Jake, Lydia and Sanjay they have been supportive through out my journey so far. I would recommend SOWN to family and friends!

I would like to personally thank Pete Hawley for the exceptional support he provided. After completing my affordability application, I was concerned that I had not received a response for over a week. Feeling disappointed, I reached out via LinkedIn to express my concerns. Pete responded the very same day, took ownership of the issue, and immediately looked into it for me. Following Pete's intervention, I was contacted the next day and my application quickly progressed, with a viewing now arranged for next Monday.

What stood out most was Pete's professionalism, responsiveness, and genuine willingness to help. He kept me informed, took my concerns seriously, and ensured that the matter was resolved promptly. Had Pete not stepped in when he did, I believe I would still be waiting for an update. Outstanding customer service is hard to come by, and Pete delivered exactly that. His proactive approach and commitment to helping customers made a real difference to my experience. Thank you again, Pete. Your support has been greatly appreciated, and you are a real credit to the organisation.

I would also like to recognise Rumon, who contacted me arrange Monday's viewing. He was professional, patient, and understanding throughout our conversations. He took the time to address my concerns, reassure me, and provided an excellent level of customer service that exceeded my expectations.

We had a fantastic experience working with Patrick throughout the process of buying our house. From the very beginning, he was incredibly helpful, supportive, and always available to answer any questions we had.
Buying a home can be stressful, but Patrick made the whole process feel much easier and gave us confidence every step of the way. He was professional, friendly, and genuinely went above and beyond to support us from start to finish.
We’re extremely grateful for all his help and would highly recommend Patrick to anyone looking to buy a home. Thank you for everything, Patrick!

From
Jodie & Harry

I cannot recommend Sown highly enough. Their team is incredibly efficient, professional, and genuinely helpful. From start to finish, they make everything feel effortless and take the stress out of the process completely. No question is ever too much trouble, and they're always quick to respond with clear, helpful advice. It's refreshing to work with a company that is so knowledgeable, approachable, and committed to delivering a great experience. Sown truly make everything a breeze, and I wouldn't hesitate to recommend them to anyone looking for outstanding service.

I am very pleased with Anthony, he is very helpful and Professional. He responds to emails promptly and kindly. I am pleased with the advertisement of my property, Brilliant!

I now understand why I’ve had such a bad experience with this company.
At first, I dealt with someone who genuinely seemed willing to help me. Then Sanjay came into the conversation and told me, “I’ll be honest with you, you’re not first in the queue.”
What has disappointed me most is that I was previously told by TMP Mortgage that I was first in the queue and that my mortgage in principle was being processed. I was then given different information and passed from one person to another.
The whole process has been extremely confusing and frustrating. I feel that I wasn’t given clear or consistent information, and unfortunately this has completely changed my impression of the company.
I’m very disappointed with how I have been treated, and I can understand why other people may have had similar frustrations.so I agreed with all the comments, very bad company.

Truly awful. Absolutely no contact whatsoever from Sown. 12 weeks trying to sell our shared ownership property completely wasted. When contacted, Peter said there had been 4 enquiries which he would chase up. Waited a week no further contact, so yet again chased Peter and he has gone on holiday for 2 weeks. This company feels like a scam and a complete waste of time. On their website they only have google reviews - 4.8 stars allegedly. Borderline dishonest.
Avoid if you can. Soul destroying and expensive experience.

After a lengthy process trying to buy a house with other agencies, I found my dream home listed by SOWN. However after asking for my availability, they proceeded to book a viewing for the exact time that I was at work, and therefore missed out on the opportunity to purchase the property. I attempted to call around 5 times over a couple of days to reschedule and they didn't pick up once. Had it not been for the incompetence of the estate agent then this would have been a very different tone of review. Please be careful with becoming attached to a property associated with this company and you'll be unlikely to receive any kind of support or communication from them.