Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Se mere
Virksomheden har svaret
Nothing is too much trouble for the lady we deal with Jennifer Jones. She's excellent at her job very professional and very efficient. what else can I say First class service thank you!
I was having problems booking a cruise directly through Fred Olsen. I’m a solo traveller, live in Australia hoping to join friends on this cruise. Fred Olsen wanted £743 deposit, you required £280... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Southampton Cruise Centre
Skrevet af virksomheden
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktoplysninger
298 Highfield Road, FY4 3JU, Blackpool, Storbritannien
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Fremragende
355 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lee was a great help selecting my cruise
5. august 2026
Besvarelse fra Southampton Cruise Centre
Hi Mrs Newman,
Thank you for your lovely review.
Lee will be delighted to know you took the time to share your feedback.
We hope you have a wonderful cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Carolyn was such a friendly lovely lady…
Carolyn was such a friendly lovely lady , that put us at ease on our first cruise , thank you , so helpful
4. august 2026
Besvarelse fra Southampton Cruise Centre
Hi Linda,
Thank you for your lovely review.
Carolyn will be delighted to read your kind words. We're so pleased you chose Southampton Cruise Centre for your first cruise.
We hope you have an amazing holiday and that it's the first of many wonderful cruises.
Kind regards,
Southampton Cruise Centre
Lovely friendly advice and ease of booking
So much easier to talk to someone friendly and knowledgeable, rather than trawl through websites for hours on end.
They were able to answer ALL of my queries and offer personal advice.
4. august 2026
Besvarelse fra Southampton Cruise Centre
Hi Clare,
Thank you for your wonderful review.
We're so pleased you enjoyed the personal service our team provides, and we really appreciate you taking the time to share your experience.
We hope you have a fantastic holiday, and remember we're only a phone call or email away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
I am a full time wheelchair user
I am a full time wheelchair user and needed an accessible holiday, I found that they where extremely helpful and assisted me with the booking and medical requirements
I would certainly recommend the services
30. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Chris,
Thank you for your wonderful review.
We're delighted we could help you find the right holiday, and we really appreciate your recommendation.
We hope you have a fantastic cruise, and if you need anything at all before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
very helpfull and friendly
29. juli 2026
Besvarelse fra Southampton Cruise Centre
Thank you for your kind review.
We really appreciate your support and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
We’ve booked with Jenny Jones several…
We’ve booked with Jenny Jones several times now, and she’s always brilliant. She takes the time to explain all the options and never rushes us, even when my husband and family change their minds. I’d happily recommend Southampton Cruise Centre to anyone.
1. august 2026
Besvarelse fra Southampton Cruise Centre
Hi Diane,
Thank you so much for your continued support and for leaving such a wonderful review.
Jenny will be delighted to read your kind words, and we really appreciate your recommendation.
We hope you have another fantastic cruise, and we look forward to helping you and your family again in the future.
Kind regards,
Southampton Cruise Centre
Good price and superb customer service
Amy Hession was super patient and really helpful when booking my cruise. She was able to tailor the booking to exactly what I needed and the total cost was reasonable too.
Thoroughly recommended!
1. august 2026
Besvarelse fra Southampton Cruise Centre
Hi Rachel,
Thank you for your wonderful review.
Amy will be delighted to read your kind comments, and we really appreciate your recommendation.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Fantastic Customer Service
Made a mistake on my booking (totally my fault as I booked online). Contacted Southampton cruise centre and they sorted it out immediately. Great customer service.
30. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Lisa,
Thank you for your wonderful review.
We're so pleased we could get everything sorted for you. Whether you book online or over the phone, our team is always here if you need us before or after your booking.
We hope you have a fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Usual excellent service from Jenny
Usual excellent service from Jenny. Many thanks for making everything so easy
31. juli 2026
Besvarelse fra Southampton Cruise Centre
Thank you for your lovely review.
Jenny will be delighted to read your kind words.
We hope you have another fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Unrivaled Service Excellence from Carolyn Markey
I worked with Carolyn Markey, and could not possibly express in words, the grace, persistence, and competence of her service. We had a difficult time finding affordable space on a cruise. She made it happen, and is the consummate professional.
30. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Regina,
Thank you for such a wonderful review.
We'll make sure Carolyn sees your lovely comments. Receiving feedback like this means a great deal to our team.
We hope you have a fantastic holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Sam was really helpful in finding out…
Sam was really helpful in finding out what we wanted & took her time to explain everything.
29. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Helen,
Many thanks for your kind review.
Feedback like this really does mean a lot to our team, and Sam will be delighted to read your comments.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Queen victoria cruises
Each time we have enquired regarding a cruise Sam has been excellent throughout. Guiding us pensioners all the way for a fabulous holiday. Always on ty end of a phone if we needed help.
27. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Glenys,
Many thanks for taking the time to leave such a lovely review.
We'll be sure to share your comments with Sam. Your continued support really does mean a great deal to everyone here.
Wishing you a wonderful cruise aboard Queen Victoria.
Kind regards,
Southampton Cruise Centre
My first cruise
It has been so easy to book my first cruise. Every thing is explained at every step in an easy and concise way. The follow up emails are also very explanatory. Excellent for first time cruisers.
28. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Christina,
Thank you for choosing Southampton Cruise Centre and for your wonderful review.
We hope the cruise is everything you're hoping for and the first of many. Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
We have never been disappointed with…
We have never been disappointed with cruise village/Southampton cruise centre
Always come up trumps with service. Thanks particularly go to Diane Ware for her dedication and friendship over many years.
23. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Harry,
Thank you so much for your continued support over the years and for leaving such a wonderful review.
Diane will be delighted to know how much her dedication has meant to you. We'll make sure she sees your kind words.
We hope you have another fantastic cruise.
Kind regards,
Southampton Cruise Centre
Great service
Call was answered almost immediately.
We received helpful advice on the ship of our choice, from the friendly call handler. Great service.
Would definitely recommend.
28. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Anne-Marie,
Thank you so much for your lovely review.
We really appreciate you taking the time to share your experience with us. Your recommendation means a great deal to everyone at Southampton Cruise Centre.
We hope you have a wonderful holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Besvarelse fra Southampton Cruise Centre
Hi Mr Burks,
Thank you for your continued support and for taking the time to leave us a review.
Wishing you another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
I Booked a cruise with Southampton…
I Booked a cruise with Southampton Cruise Centre.
The call goes through to the Village Travel Group in Blackpool. I was lucky enough to get Becky, who was absolutely fantastic. Nothing was too much trouble, she was so helpful and lovely to deal with. I had to make changes, which she made straight away and without any fuss.
It made the experience of booking a cruise so much nicer. Many thanks, much appreciated.
27. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi David,
Thank you for such a wonderful review.
Becky will be so pleased to read your kind words. It's always lovely to hear when one of our team has made such a positive impression.
We really appreciate you taking the time to share your experience and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Sue was very helpful above and beyond…
Sue was very helpful above and beyond lots of patience and dealt with me changing requests as I went along she was very professional
27. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Richard,
Many thanks for your wonderful review.
It's always a pleasure to receive feedback like this, and I'm sure Sue will really appreciate your kind words.
Have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Easy booking online
27. juli 2026
Besvarelse fra Southampton Cruise Centre
Thank you for your review, Ulfin.
It's great to hear you found the booking process easy.
Wishing you a wonderful cruise and we're here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Jenny was so helpful
Jenny was great, so helpful, patient and was able to answer all our questions
26. juli 2026
Besvarelse fra Southampton Cruise Centre
Hi Sarah,
Thank you for your kind words.
Jenny will be so pleased to read your review. I'll make sure she sees it.
Wishing you a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.