Joanna helped me with an issue, I accidentally ordered the wrong parts. Joanna cancelled it right away at 12 am on a holiday. Due to great customer service, I will surely consider buying again from So... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've purchased so many car audio components from Sonic Electronix and I have always been very happy with them. This time, I purchased 6 1/2" JBls and 6 1/2" Infinity speakers for the doors in my 2018... Se mere
Virksomheden har svaret
Easy online shopping with great selection of audio products. I found exactly what I need to outfit my 1989 Dodge Daytona ES with Sonic’s recommended menu at a great price. I received my items within a... Se mere
Virksomheden har svaret
Thomas’ customer service was outstanding. He was very professional and attentive to my concerns. He explained the return process to me and was very patient while I went over the items ( a few times)... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Sonic Electronix: Your One-Stop Electronics Destination Proudly based in the heart of America—Louisville, KY—Sonic Electronix has been delivering unbeatable value and service since 2000. From day one, our mission has been simple: to be your ultimate one-stop shop for all things electronics. When we say we’re “the X-Factor,” we mean it. Forget the hassle of overpriced local retail chains—shop with us for the best deals, top-tier service, and uncompromised quality. At Sonic Electronix, we’re all about helping you save money, time, and stress—while keeping things friendly and straightforward. Great prices, great products.
Skrevet af virksomheden

Kontaktoplysninger
1100 W Broadway, 40203, Louisville, USA
- 1-502-200-8010
- support@sonicelectronix.com
- www.sonicelectronix.com
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Har besvaret 21 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Hands Down Favorite Mobile Audio Source
I've purchased so many car audio components from Sonic Electronix and I have always been very happy with them. This time, I purchased 6 1/2" JBls and 6 1/2" Infinity speakers for the doors in my 2018 VW Atlas. The speakers were relatively easy to install, with the tweeters for the Infinty's having plenty of bracket options in the box. I was able to fuse them into the door cards with no problem. Unfortunately, one of the Infinity mid-woofers had a split in the cone but as always, Sonic Electronix warrantied them right away with no questions. The speakers sound fantastic driven off an old-school PPI 40 x 4 amp I had connected to the factory head unit with an NVX convertor and combined with a 10" sub I had and a 700 watt NVX amp I also picked up from them for a smokin' deal this car rocks.

Besvarelse fra Sonic Electronix

Besvarelse fra Sonic Electronix
Our Agent was Fantastic !!!!!!!!!!!!!!!!
Our Agent was Fantastic !!!!!!!!!!!!!!!!

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I was missing an item.
I was missing an item on my order and when I found out I emailed them and Joanna helped me very quickly. I have resolved my issue and they are sending out my missing part. Thank you to Joanna for responding quickly and professionally. Thank you

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Happy Customer
The shipment arrived on the day that was stated, and the stereo and adapter kit worked as promised for my vehicle. I am a happy customer!

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Exactly what I needed and came quicker…
Exactly what I needed and came quicker then I coukd have imagined

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Thomas was super helpful in getting my…
Thomas was super helpful in getting my order situated. PayPal didn't like my card# for whatever reason, but called and took maybe 5min to get it all sorted. Thanks!

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Thomas was very pleasant & helpful in…
Thomas was very pleasant & helpful in checking on my order status this morning. A company is only as good as those who do the work. Thomas is doing his part. Thanks - Bryan

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Besvarelse fra Sonic Electronix
shipped so fast and packed with care
shipped so fast! items arrived very well packed and safe, all items included as well. very happy will definitely be back

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They got pretty much everything for…
They got pretty much everything for your car audio needs

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Besvarelse fra Sonic Electronix
Nothing fit at all
The items came in really fast, but the speaker mount adapters and wiring harnesses were completely wrong for my 2024 Camry. Neither front or rear door harnesses worked with what they said would. And the front adapters were miles off from ever fitting in the slot provided by Toyota.

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Delivered the right parts for the right…
Delivered the right parts for the right price mad for a easy install thanks

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Spoke with a live operator on a Sunday morning
Had an issue with an order that was entirely my own fault. Called on a Sunday morning, and surprisingly was connected to an actual person. Thomas had my situation resolved in a matter of minutes. Will be placing more orders with sonic electronics in the future!

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Update: Thomas and support did their jobs, but no one else did!
I would like to thank Thomas at Sonic Electronix support for turning me from an angry customer, who was upset at being shipped the wrong speaker wiring adapters, to a happy one that will most definitely do business with them again.
My experience is as follows: I ordered a pair of speakers for my car then the AI or whatever on their site automatically added an adapter for mounting my new speakers in the door at the OEM location, and wiring adapters to connect my new speakers to the existing OEM harness. Unfortunately, the wiring harness that was recommended and sent to me wasn't even close. It was for a set of tweeters that I wasn't replacing.
I was planning on installing my new speakers this weekend and had allotted time in order to do so, but with the wrong wiring adapters I was livid. I tried sending messages through the Sonix website support section, but kept getting bounced, which made me even more angry. Then I called and after about an 8 or 10 minute wait I got to Thomas in support, who was very helpful.
He understood exactly what had happened and immediately straightened everything out. The long and short of it is my plans for the weekend are still shot, but at least I know that the correct item will be shipped out to me on Monday and that I'll get it right away.
Thanks Thomas
9/3/26 Update: Thomas did his part, but the rest of the staff at Sonic Electronix and FedEx completely dropped the ball!!! Because of this I'm dramatically lowering my score and will no longer be doing any business with this company and advise everyone else to avoid them as well. Their operation is a textbook example of the "gang that couldn't shoot straight." What happened is as follows:
When I had finished speaking with Thomas he assured me that Sonic Electronix would make things right by shipping the correct speaker harness out to me on Monday. On Tuesday I logged in expecting to have tracking information and know when to expect delivery. Instead, I discovered that the harness had not shipped, and was being held up for lack of payment.
Now I was even more upset than Saturday, and called support one more time for answers. Again, I spoke with a helpful agent whose name now escapes me, but assured me that they would ship that day.
He was correct. It did ship that afternoon. Only they shipped it FedEx ground, and instead of receiving it in one or two days (I live only 300 miles from Louisville in West Tennessee), it ended up somewhere in North Carolina the day I was scheduled to receive it. Then to add insult to injury, instead of routing the shipment back to me, it was instead sent to Port Saint Lucie, Florida, over 700 miles away from me!!! (Additional edit: Now, as of Friday 9/4/2026, it is sitting somewhere in Ocala, Florida, with little to no hope of arriving at my home tomorrow, Saturday, 9/5/2026 and I'll be lucky if I receive it Tuesday the 8th, since Monday is Labor Day. Another weekend wasted.)
As I write this on Thursday night 9/3/26, I have just gotten off the phone with a useless FedEx support agent, after spending nearly an hour earlier dealing with multiple AI assistants in chat and on the phone. The result is the earliest I will now receive my shipment is sometime late Saturday afternoon 9/5/26, 10 days after my initial order, and a week after I received my speakers and the rest of my order.
The items in transit weigh only 2 ounces and are not fragile. Why weren't they shipped by standard mail, Parcel Post, Priority Mail, or Express Mail? Why not FedEx 2nd day or UPS Blue label? There are any number of ways that they could have been shipped that would have assured them arriving at my home days earlier than Saturday that would not have been expensive, but instead this company chose the least reliable method.
I'm in this position because in the first place because their website gave me incorrect information to start with. I own a Toyota Corolla, one of the most popular vehicles in the history of the world! If the AI or database their website uses can not match the correct accessories to properly install speakers on one of the most popular cars in the world, then how in the world are they correctly matching up what is needed on less common vehicles?
I trusted that what they recommended would be what I needed for installation. If I wanted to waste valuable time doing research into what was needed myself, I could have done so, and saved money in the process. Plus I would have received all of my items in 2 days or less, and not wasted a weekend with my doors apart unable to do anything. Instead, I relied on Sonic Electronix's expertise and was let down multiple time along the way. Lesson learned!!!

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No Hassle Return
Thomas’ customer service was outstanding. He was very professional and attentive to my concerns. He explained the return process to me and was very patient while I went over the items ( a few times) I needed to return. Good customer service is not always a given. Sonic Electronix should be proud to call Thomas one of their own.

Besvarelse fra Sonic Electronix

Besvarelse fra Sonic Electronix
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