Very disappointed in the customer…
Very disappointed in the customer service of this company. Paid over $250 for festoon lighting and they did even last 9 months. Have sent numerous emails and called, however no reply. Very very disappointing.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Very disappointed in the customer service of this company. Paid over $250 for festoon lighting and they did even last 9 months. Have sent numerous emails and called, however no reply. Very very disappointing.
Festoon lights do not work. There is no customer service response. Unable to get any response at all from their online chat, email or mobile number. Other reviews confirm this is a common occurrence. Worst customer service.
Purchased 2 sets
To start they looked great but within 2 months they didn’t last more than an hour.
Don’t waste your money.
Stay away. Faulty lights globes missing. Contacted them around 10 times. Lights now don not work at all. First reply was that we are sending the globes,then no reply and no assistance. Do not give them your money.
BEWARE - Scam Website. Ordered 2x30m and 2x15m Solar Festoon Lights (Order No. 5949). Received the 2x30m Lights (poor quality and faulty) and did not receive the 2x15m lights. 6 x emails to the business, various social media and website enquires and no response. Tracking information only for the 2x30m lights received. Attempted to get a refund on the missing items only (not inc the faulty ones) via PayPal and through Solace - PayPal was given tracking details (yes half the order was delivered) so cannot proceed. They're social media account on Facebook doesn't allow comments to be seen, should've been a red flag right there. Very litte legitimate reviews to find other than the ones published on their website. Direct quote from the "Director" Zac "If you need anything at all - let us know ASAP, We are here for you, Always, Remember that". No response about charging for products not supplier, out of pocket $140.80, tantamount to fraud. My advice - shop elsewhere and save the money you'll loose and find a better product.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.