Great company with beautiful sofas Brilliant customer service from all staff and the Tignes sofa is fab! Also the delivery company used is excellent with lovely friendly guys and super h... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Se mere
Virksomheden har svaret
I found the customer service at Sofa and Friends exceptional. I felt so overwhelmed about buying the right sofa to meet my families needs. They went over and above to make sure I got the right sofa fo... Se mere
Virksomheden har svaret
I was really concerned about ordering a sofa that I’d never seen or sat on but I wasn’t disappointed I’m over the moon. The whole ordering process was simple and it was delivered within 4 weeks like... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
351 Purley way, CR0 4NW, Croydon, Storbritannien
- 02086800933
- sofasandfriends@gmail.com
- www.sofasandfriends.co.uk
4,8
Fremragende
612 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quality is as shown and as promised
Brilliant sofa, quality and sofa is excellent and exactly as shown in the store, which is more than can be said about larger retailers
19. marts 2026
Besvarelse fra SOFAS and FRIENDS
Thank you for your feedback. We're delighted to hear you're pleased with the quality of your sofa and that it matched your expectations from the store.
Fantastic sofa and chair the Tignes in Mocha
Fantastic sofa and chair the Tignes in Mocha (more dark grey which suits us). Communication via WhatsApp worked well and the guys answered swiftly. Delivery a little over 2.5weeks, lads assembled and took rubbish away. Measure your doors into your house, had to remove a unit to get it in..massive. Looks amazing and good quality. Well happy.
19. marts 2026
Besvarelse fra SOFAS and FRIENDS
Thank you for your great review! We’re delighted you love your Tignes sofa and chair and that everything from communication to delivery went smoothly. Enjoy your new furniture!
Our sofa is amazing and delivery time…
Our sofa is amazing and delivery time was outstanding, also the workers was polite and handled the sofa with care.
14. marts 2026
Besvarelse fra SOFAS and FRIENDS
Thank you for your kind review! We're so happy to hear that you love your sofa and that the delivery was quick. It's also great to know our team was polite and handled the sofa with care. We hope you enjoy it for many years!
Sofa is absolutely fabulous!
Sofa is absolutely fabulous!! Love it !! Customer service exceptional, was kept informed about the order, also on the day of delivery service was great, two guys unpacked it checked and took all the rubbish with them, the only thing that is not so perfect its the storage is hard to open as its so heavy but l don't use it daily anyway, thanks for my super sofa
6. marts 2026
Besvarelse fra SOFAS and FRIENDS
Thank you for your lovely feedback! We're so pleased to hear that you love your sofa and that you had a great experience with our customer service and delivery team. We also appreciate your comment about the storage and will keep that in mind. Enjoy your new sofa!
Besvarelse fra SOFAS and FRIENDS
We appreciate you sharing your wonderful experience and for the 5-star rating!
Absolutely over the moon with our sofa
Absolutely over the moon with our sofa, we went for the tignes in rabbit and it’s so comfy I couldn’t actually believe the size of it!
I’m not overly impressed by the delivery company as they insisted they couldn’t fit it through the door ( they could with ease, they got a tape measure out to try and prove me wrong and it backfired massively) they also repeatedly ignored me as i asked them to leave the sofa in the middle of the room as I was paining still, they proceeded to push it up to the wall, luckily the paint had dried ..
but this had nothing to do with sofas and friends, delivery took 2 weeks and the sofa is amazing quality would 100% recommend
28. februar 2026
Uopfordret anmeldelse
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your lovely review! We're delighted to hear how happy you are with your Tignes sofa and that you're enjoying the comfort and size of it.
We're sorry to hear about the delivery experience and appreciate you bringing it to our attention. We’ll be sure to pass your feedback on to the delivery team.
Thanks again for your recommendation, it means a lot to us!
Tinges sofa and chair - so far so good
Really good from start to delivery, I sent a video via WhatsApp to confirm the sofa would fit my access, saga was ordered and delivered in 10 days, the two delivery guys where spot on, set the sofa and chair up and even too the packaging away! The sofa itself is spot on, I would definitely recommend it
24. februar 2026
Besvarelse fra SOFAS and FRIENDS
We’re really pleased to hear everything went smoothly and that you’re happy with your sofa and chair. It’s great to know our delivery team looked after you too.
Thanks again for the recommendation 😊
I just received my tigna settee and…
I just received my tigna settee and it's gorgeous..am so happy with it...delivery guys were so nice ..I wouldn't hesitate to recommend
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your lovely review!
We’re absolutely delighted to hear you’re so happy with your Tignes settee , that’s wonderful to hear. It’s also great to know our delivery team made a positive impression.
Amazing obsessed I can’t say thank you enough to the 2…
I can’t say thank you enough to the 2 delivery guys they were amazing efficient, quick, friendly and answered our questions as they were building the sofa.
One item was missing and they got on the phone straight away and sorted it out.
The next day I called to chase the missing item, spoke to a lady who was so apologetic and advised she will get it out to me the same day, it arrived the next day so thank you.
Saved the best till last the TIgnes sofa I am obsessed it is fantastic quality, looks amazing and is so comfortable
24. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your amazing feedback!
We’re thrilled to hear how happy you are with your Tignes sofa — “obsessed” is exactly what we love to hear! It’s fantastic to know our delivery team looked after you, kept you informed, and quickly sorted the missing item. We’re also glad our team could resolve everything promptly for you.
Enjoy your beautiful new sofa, and thank you again for your kind words and support 😊
Excellent
During the last 6 months I have ordered 2 sofas and the quality is excellent. They were both special orders and were made and delivered within 6 weeks of placing the orders.
24. februar 2026
Besvarelse fra SOFAS and FRIENDS
Hi,
Thank you so much for your lovely message. We’re absolutely thrilled to hear that you’re happy with both sofas and that the quality met your expectations.
It really means a lot to us that you’ve ordered from us twice within the last six months. Your trust and support are truly appreciated.
If we can help you with anything at all in the future, please don’t hesitate to get in touch.
Kind regards,
Great from start to finish.
Great from start to finish.
Super fast delivery
respected my property unpacked the sofa took everything away.
I would definitely recommend this company & will 💯 use them in the future 🙌
24. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your amazing feedback!
We’re delighted to hear that you had a great experience from start to finish and that you were pleased with the fast delivery and service. It’s especially lovely to know that our team took care of your property and ensured everything was unpacked and cleared away properly.
Your recommendation truly means the world to us, and we look forward to helping you again in the future.
Thank you once again for your support 🙌
Amazing sofa
Ordered the 4 seater Tignes extendable sofa! & it is amazing, super comfy and so big! We love it thank you!
24. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you love your 4-seater Tignes extendable sofa and that you’re finding it super comfy and spacious — that’s exactly what we like to hear!
It really means a lot to us that you took the time to share your experience. Thank you again for your support, and we hope you enjoy your new sofa for many years to come.
Besvarelse fra SOFAS and FRIENDS
Thank you very much for your review.
We’re so pleased to hear that you were happy with the fast delivery and that our drivers provided a good service. We’ll be sure to pass your kind comments on to the team.
Super Happy
Gorgeous range, simple purchase with options to ease payments at 0% interest, quick delivery with good communication throughout & quality product. We are super happy!
18. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your fantastic feedback!
We’re delighted to hear that you found the purchasing process simple and that the payment options were helpful. It’s also great to know that you were happy with the quick delivery, communication, and, most importantly, the quality of your product.
Knowing that you’re super happy truly means the world to us 😊
We purchased the tignes left corner…
We purchased the tignes left corner sofa in mocha. It is a brilliant sofa - very comfortable. The process in buying was great. Always responded to messages. We went to visit the store before too and was really impressed with what we saw and the service from the staff at the store. The delivery was super quick, we had it within a week. The delivery people were very friendly too and helped put the sofa together. Thank you so much, we are already eyeing up getting a matching chair.
20. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your lovely review. We’re delighted to hear that you’re happy with your Tignes left corner sofa in mocha and that you found it comfortable.
It’s great to know you had a positive experience in-store, with communication, and with our delivery team. Your kind words mean a lot to us.
We’d be very happy to help when you’re ready for the matching chair 😊
Brilliant service from start to finish…
Brilliant service from start to finish can’t fault anything smooth purchase and process from ordering to delivery!
18. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your kind words! We’re thrilled everything went smoothly from order to delivery. We really appreciate your support and hope to see you again soon!
Brilliant delivery guys were amazing
Brilliant delivery guys were amazing! Not long of a wait for delivery. And I have to say the sofa is beautiful
18. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your lovely feedback! We’re thrilled to hear you had a great experience with our delivery team and that you’re happy with your beautiful new sofa. We’ll be sure to pass your kind words on to the team — they’ll really appreciate it.
Excellent sofa with very good quality…
Excellent sofa with outstanding quality and comfort. The materials and finishing feel premium and very durable. Staff were professional, helpful, and easy to deal with, and the delivery was on time and handled with care. Very satisfied with both the product and the service — highly recommended.
13. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your new sofa and that the quality and comfort met your expectations.
It’s especially rewarding to know that our team and delivery service made the experience smooth and pleasant for you. Your kind words truly mean a lot to us.
Fantastic service right from the start
Fantastic service right from the start. The lads that delivered it were amazing.
Thank you!
10. februar 2026
Besvarelse fra SOFAS and FRIENDS
We’re thrilled to hear that you had a fantastic experience from the very start. Our delivery team will be especially pleased to know their efforts made such a positive impression — we’ll be sure to pass on your compliments to the lads!
Sofa is unbelievable, CS could be better
Sofa is unbelievable! Love it!
Delivery drivers that are used are not the best ended up telling them to just leave it and I ended up doing it myself as they where just knocking it into every wall etc.
Being kept up to date after placing the order can be improved, heard nothing for over a week after paying for the sofa, ended up having to call them to find out what was going on.
Would still recommend however as amazing sofa for a reasonable price.
Tignes corner sofa - Rabbit
10. februar 2026
Besvarelse fra SOFAS and FRIENDS
Thank you for your honest feedback. We’re so pleased to hear you love your Tignes Corner Sofa – Rabbit!
We’re very sorry the delivery and communication didn’t meet expectations — that’s not the standard we aim for. Your comments will be shared with the team to help us improve.
We truly appreciate your recommendation and your support.
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