SOCIETE NOIR Anmeldelser 

259
•
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've been ordering tracksuits, hoodies and joggers from these for a long time and the quality has never faded. The tracksuits are some of the comfiest and best fitting ones I've got. I had a very mino... Se mere

Bedømt til 1 ud af 5 stjerner

Still havent received my order and it said it was delivered on the 4th of august. No communication from anybody and sent multiple emails, scamming wasters.i ordered on the 19th of july btw

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I stupidly had my hat sent to the wrong address but I was contacted by the company and they had my hat sent straight back to me almost immediately. Wasn’t expecting them to get in touch to be honest.... Se mere

Bedømt til 5 ud af 5 stjerner

Product arrived via DPD promptly with tracking and after a minor issue with the full ordera further parcel was despatched in good time. My first purchase and am impressed with the quality and also the... Se mere

Virksomhedsoplysninger

  1. Herretøjsbutik
  2. også i
  3. Smokingbutik
  4. T-shirtbutik
  5. Tøjbutik
  6. Tøjleverandør

Skrevet af virksomheden

@societenoir


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

259 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(259)

25 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Where to even begin with this…

Where to even begin with this shambolic, incompetent, poor excuse of a service & product. I paid for a cap on 30th July , I was informed I’d receive dispatch / delivery notification promptly, which never happened. 17 days later I was still waiting, so I contacted societe noir via email asking what was going on ! I got a reply saying that there was a delay in getting the remaining products etc etc sent out and thanking me for my patience in this matter. 4 days later I received another email on 20th august saying the item was on its way…. 22 days after paying for the item, I thought ‘great’ finally. However….. I was away from home for 39 days due to business, upon my return yesterday 17th September, I opened the parcel from societe noir only to find the wrong item had been sent !! Completely different colour. It even says on the picking sheet , what colour the item is, so why on earth is it so hard to pick that colour?? After contacting them immediately, expressing my opinion and disapproval, I was met with a comment of “ how has it taken me over a month to find this out ? “. Maybe because I was AWAY for 39 days with business ! Regardless of why it took that long for me to conclude that there was a level of incompetence at a top level, the fact remains that my money was taken, it took almost 4 weeks for the item to arrive, and it was completely NOT what I’d ordered ! Customer service is shocking, as was the blatant proof that orders can not be fulfilled. I am £37 out of pocket, with an order I didn’t receive, no return label or packaging, and I’m NOT prepared to pay even more of my own money in order to return the item, and then no doubt wait another 4 weeks for someone else incapable to send the correct item !!

20. august 2024
SOCIETE NOIR-logo

Besvarelse fra SOCIETE NOIR

Michael originally ordered a “pre-order” item which was despatched within the time frame we estimated.
Unfortunately a warehouse error meant the wrong item was sent out.
We were unaware for the timeframe Michael was away working.
We have offered to send the correct hat out to him as a gesture if he wants to still receive it.

Bedømt til 5 ud af 5 stjerner

A unique and quality brand!

A unique quality brand mirrored by amazing service every single time! One of my favourite brands out there for sure! The fit & designs NEVER disappoint..

17. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered a top over 2 weeks ago still…

Ordered a top over 2 weeks ago still not arrived got in contact said item was not in stock still had no refund won’t be using again

25. april 2024
SOCIETE NOIR-logo

Besvarelse fra SOCIETE NOIR

Hi Ben,
KLARNA will process the refund now this has been processed once we realised the item was out of stock. It has been processed our end & will credit against the payments you make and any payment made to date refunded. It can take a couple of days though

Bedømt til 4 ud af 5 stjerner

Prompt response

Paid for next day delivery an error from the courier prevented this delivery. After giving me options to resend or refund I chose refund and was contacted by a director to apologise for issues.

4. maj 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I placed my order for next day delivery…

I placed my order for next day delivery and turned up 5 days later to then find that one of the items I ordered was missing, I since emailed them and this issue has now been resolved so thankyou for the great products.

27. marts 2024
SOCIETE NOIR-logo

Besvarelse fra SOCIETE NOIR

Hi Arran
We apologise the shipping let us down on this around the bank holiday weekend & the delay in the missing item.
We are glad we managed to get this resolved and you are happy

Bedømt til 4 ud af 5 stjerner

Fast delivery

really good service order arrived in 24hrs from ordering.
Unfortunately I ordered the wrong size so I’ve had to return, for an exchange which was easy to complete and arrived again within a quick timescale thanks

7. marts 2024
Bedømt til 1 ud af 5 stjerner

Still waiting for delivery

Still waiting for delivery. No correspondence

4. marts 2024
SOCIETE NOIR-logo

Besvarelse fra SOCIETE NOIR

Hi Ryan,
You highlighted a missing order on Thursday at 21:20pm. This has been responded to and updated today to advise that if this parcel has gone missing with DPD that we will resend it.
We do advise up to 48 hours to respond to any emails so we are sorry that doing this today was not fast enough.
Regards
Josie

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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