I had an issue with the order going through, but I reached out to customer service and they helped me to resolve it right away. I've ordered multiple times now and the delivery is always on-time
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Snusdaddy has yet again proven invaluable with their speed of delivery, prices, amazing website and good products. Ordered some staples and got a couple new flavors, Goat apple mint is GOATED it... Se mere
Virksomheden har svaret
I ordered PABLO GOLD Kiwi from Snusdaddy and I am really impressed. The flavour is strong, fresh and long-lasting, easily my current number one. I actually wish I had bought more tins in my first orde... Se mere
Virksomheden har svaret
I've placed two orders so far, with DHL express living in Malta. This is THE best service and company that I have ever ordered from. They respond within minutes, and even gave me a discount fo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Snusdaddy - World wide shipping and quick deliveries! Our goal is to provide high quality snus at the lowest prices on the market.
Kontaktoplysninger
4,8
Fremragende
202 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Snusdaddy
Thank you for the kind words!
UPS delivery is troublesome
UPS delivery is troublesome. I always need to call them and give instructions. It never goes smoothly. I need to change my snus provider. Otherwise nothing wrong with snusdaddy, service is great.
27. november 2023
Besvarelse fra Snusdaddy
I'm sorry you feel that way.
UPS can indeed be troublesome when there are complexities in the way, such as a locked apartment door or gate that needs to be managed. However, it's very rare, especially if directives such as a code for the door or specific apartment number is given beforehand.
We do require an adult signature and that requires that someone is there to receive the package and it can be a hassle at times. That part can easily be managed beforehand by directing the package to a UPS Access Point and we can help you with that. Besides that, we can't do much about UPS' services.
In either case, I hear you, the shipping service can be better, but the alternatives aren't always the solution.
I wish you luck in your hunt for great snus!
Thank you for your review!
I still haven’t gotten my delivery,
24. november 2023
Besvarelse fra Snusdaddy
Thank you for letting us know! However we would have liked that you contact us directly regarding that. I guess this is one way to do it as well.
I'll contact you with the details via email as well.
Due to your address not being complete UPS have not been able to deliver your package. This is something that is shown in your tracking information and something UPS should have contacted you about. Sometimes contact isn't optimal from UPS and I'm sorry if that is the case. Wish we could do more.
Sometimes these emails end up in a trash folder or spam filter, so I would look there first. Besides that, I would recommend contacting UPS to complete your address.
In any case, we'll contact you via the information we have to try and resolve it. Sorry about the inconvenience.
It has taken over a month to get here…
It has taken over a month to get here and I can’t track the order, this is unacceptable
Please review your delivery options and make it better for everyone
Love you xx
15. november 2023
Besvarelse fra Snusdaddy
Liam!
I emailed you the other day regarding your package, did you not receive it?
We are very aware of the sub par tracking and speed when it comes to shipping through PostNord, which is essentially local mail services. It's not for the feint of heart, but it is cheap compared to the alternative.
UPS has a great service which we provide. 4-7 business days and you will have your package with tracking for every step of the way to Australia, but it comes with a cost.
So this all boils down to what you are willing to pay and what currency is more important. Money or time.
Besvarelse fra Snusdaddy
Thank you for the support!
Besvarelse fra Snusdaddy
Thank you for the support!
Got stopped at customs have not gotten…
Got stopped at customs have not gotten my order
13. oktober 2023
Besvarelse fra Snusdaddy
Hello,
Thanks for letting us know! This is the first time we hear about it and the first time we hear from you.
The latest update says the package is being cleared by customs. Have you been in contact with either customs or your local postal services?
Please contact us at info@snusdaddy.com
Besvarelse fra Snusdaddy
Thank you for your support!
Services were the
Services were on par, delivery attempts failed countlessly. Snussdaddy services were relentless jn helping me and making sure the delivery came. Very quick answers to emails and was always incredibly helpful and always eager tk find the solutions to my issues as quickly and efficiently as possible. Excellent service and prices
18. september 2023
Besvarelse fra Snusdaddy
Thank you for the patience in this case! It was one too many attempt in my book, but it got there finally! Thank you for the support!
Besvarelse fra Snusdaddy
Thank you for the kind words!
100% Satisfied
100% Satisfied! Got my items pretty fast, everything that I ordered was there and I even got an extra pack of snus as a gift from snusdaddy! I recommend to everyone
13. september 2023
Besvarelse fra Snusdaddy
I'm glad everything was as expected! Thank you for the kind words!
Very competitive pricing and quick…
Very competitive pricing and quick handling and shipping.
22. september 2023
Besvarelse fra Snusdaddy
Thank you for the kind words!
Quick service and reliable plus…
Quick service and reliable plus communicative
One star away for using UPS which is terrible
9. september 2023
Besvarelse fra Snusdaddy
I know what you mean... Sometimes maybe good, sometimes maybe s**t. The best option we have at the time but we hope it can get better!
Besvarelse fra Snusdaddy
Thank you for the support!
nothing went wrong - but you dont deliver to NL anymore !!
nothing went wrong , snus daddy are excellent - but they dont deliver to the Netherlands anymore !!!!!!
12. september 2023
Besvarelse fra Snusdaddy
It's a shame indeed, but there's nothing we can do about it as long as it is illegal to ship to the Netherlands. Wish we could help you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.