Smokin Griddle Anmeldelser 

34
•
TrustScore 4 ud af 5

4,0

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The man who i spoke too on the phone was extremely rude and quite aggressive my burgers was well overcooked but he said he done them his self and they was was ok I nearly broke a tooth

Bedømt til 5 ud af 5 stjerner

Had a delivery on Saturday evening. Arrived in good time and was still hot & fresh. Had the Ranch burger, the pulled pork inside was incredible. Milkshakes are banging too, would definitely recommend!... Se mere

Bedømt til 5 ud af 5 stjerner

My first time trying smokin griddle - the food was incredible, the staff were really attentive and I’ll defo be going back. I’ve since ordered as a delivery and the food was just as good.

Bedømt til 5 ud af 5 stjerner

I totally love Smokin' Griddle! I love the quality and quantity of food. Excellent service and always satisfied with the whole experience 👍

Virksomhedsoplysninger

  1. Restauranter og barer

Skrevet af virksomheden

Smokin Griddle


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

34 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,0

Alle anmeldelser

(34)

11 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

From the USA

From the USA. Visiting family in Romford. Went to Smokin Griddle for burgers. Best Burger I've had in a long time!
Friendly staff, with great service!
Will be back next time Im in Romford!
Thank you Smokin Griddle!!

1. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service .

Great service .
Great food .
Fresh and delicious
Have eaten here many times when im visiting england /london
Love the shakes

11. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best burger I’ve ever had

My first time trying smokin griddle - the food was incredible, the staff were really attentive and I’ll defo be going back. I’ve since ordered as a delivery and the food was just as good.

15. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Top class delivery

Had a delivery on Saturday evening. Arrived in good time and was still hot & fresh. Had the Ranch burger, the pulled pork inside was incredible. Milkshakes are banging too, would definitely recommend!

15. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Ordered from smokin griddle gidea park…

Ordered from smokin griddle gidea park food was late it took 50 minutes to deliver , on opening the bag food was cold chips were inedible, burger was cold over cooked burgers small amount of cheese , the whole order was over 20 pounds and we could not eat anything, unable to contact shop to complain will never order again

20. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

PUBES IN THE CHEESE

This place came recommended - but after my first visit, I wouldn't recommend it to a pig!
I visited their shop in Canton Cardiff a few days ago.
I stood at the counter for over 5 minutes..I could hear someone in the rear playing a game on a phone, so I tapped the counter & someone yelled, give me 5 - the man that appeared was disheveled & sweating profusely, his hair looked like it hadn't been washed in weeks, yuck!!
Which almost made me walk out!
..I ordered the Classic - I waited another 17 minutes for my burger!!
What I was served was nothing like what their menu showed & THERE WAS A PUBIC HAIR IN THE CHEESE - instead of two burgers there was ONLY ONE BURGER, there was NO BACON?? VERY LITTLE CHEESE?? NO TASTE OF MAPLE & no BACON AND A TASTELESS BAP & one extra thing that I hadn't ordered, A PUBIC HAIR, in the cheese..even the ketchup tasted mega acidic - cheap!!!
- £11 stolen!!
* ...I have attempted to contact SG management - but they haven't responded???...I'm going to *CARDIFF COUNCIL & the ***SRS/Shared Regulatory Services & *TRADING STANDARDS next - maybe that will grab their attention?
THE OWNERS ARE OBVIOUSLY ONLY INTERESTED IN stealing MONEY - they haven't responded to a single message I've sent OR post of complaint, like this - "DAYLIGHT ROBBERY"
I'M NOT GOING TO STOP UNTIL I'M REFUNDED????!!!!
I PAID £12 FOR A sad BURGER & I WANT ANSWERS AS TO WHY I WASN'T GIVEN WHAT I'D PAID FOR??
(THE SRS WILL HOUND YOU)..IF ANYONE WANTS TO COMPLAIN ABOUT SCUM LIKE THESE - then the SRS is your best bet to complain to!!
It was placed inside a tin foil tray better suited to a Chinese meal & wrapped in a paper bag - I wished I'd looked inside the bag before leaving the shop.
I HAD TO GO OUT OUT LATER & BUT A KEBAB BECAUSE I NEEDED MORE FILLING UP.
Grrrrrrrrrrr'
Whilst I was sat at a table waiting for my burger, I noticed how dirty the tables were - looked like they hadn't been cleaned in a while..dried on ketchup spills still visible on the sides of the tables is a giveaway about how well they maintain cleanliness - these people obviously don't & I won't stand for this - (I've been a food producer myself in the past) & still hold a current Food Hygiene Preparation Certificate.

13. august 2025
Uopfordret anmeldelse
Smokin Griddle-logo

Besvarelse fra Smokin Griddle

Hi Jason, I was going to reply to your instagram message, the one you've now deleted, presumably because it didnt contain half of the nonsense you are are now spewing on here because you didnt get a instant reply on instagram. its taken me 2 days to work out how to log into trust pilot as this is largely unmanaged

Feel free to email us hello@smokingriddle.co.uk and we'll gladly assist.

As for the review above, I wont be lowering myself to that standard of slander on a public platform, as someone who claims to have worked in food before, id expect better from yourself.
You may not have been happy with your food, but the lies and exaggerating is obscene, your welcome to go to any council agencies you wish to, we are fully compliant and wont stand for this sort or fabricated nonsense.
I read your original message, then became occupied and intended on messaging back during standard working hours, by which point you had deleted it, and then posted here with lots of extras in your story.

Well done you, your keyboard must be proud.

Again.

Hello@smokingriddle.co.uk, were happy to answer the initial complaint.

Bedømt til 1 ud af 5 stjerner

Swansea shop is horrific

Swansea shop is horrific. Ordered online and was told to expect delivery in an hour. Two and a half hours later and still no food and the shop had shut - not that they were answering the phone before that! Just as we had given up and were on the way to bed, the delivery driver turned up at nearly midnight (shop had shut an hour before), with an awful attitude, no apology other than to snap that we lived so far away from the shop so what did we expect (it’s a 20 minute drive, tops). The food was truly awful, completely inedible and everything went straight in the bin, apart from the sundaes, which were poured down the sink as they’d clearly melted hours ago. Emailed the manager and got ignored. Save your money and go to McDonald’s.

21. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Food arrived cold un edible

Food arrived cold un edible, rang and spoke to a staff member who advised my food was cooked within 10 minutes then sat for 45 minutes before being collected by a delivery driver shocking customer service from staff how can you send out food that has been sat for 45 minutes after being cooked would advise anyone not to order from here very poor!!!!

2. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Wow! 10/10

Wow
Went here for my birthday not realising how amazing this little find would be!
They have the most amazing back garden area
The best food
And by far the best staff
Ryan and Aaron couldn’t do enough for us
I will return here again it was fabulous
Thank you x
(Canton, Cardiff branch )

15. juni 2024
Uopfordret anmeldelse

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