Best storage facility around!! Sandy and Randy are the best!! Customer service has been outstanding since we first rented our first unit. We just recently upgraded in size and the management team... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Clean, easy and super nice staff! We’re enjoying the storage so far and the ease of getting in and out of the facility. The long open hours during the week are helpful. Everybody in the office is bey... Se mere
Virksomheden har svaret
First rate customer service. You have facility management (Sandy and Randy) who simply do all they can to make things work for their customers. I actually look forward to visiting! The facility is... Se mere
Virksomheden har svaret
Sandy was extremely pleasant to deal with and she helped me with all my questions and getting my account setup. We moved our RV into the parking space with no issues. The facility was extremely clean... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Kontaktoplysninger
15315 Red Barn Court, 91709, Chino Hills, California, USA
- 909-393-8898
4,8
Fremragende
43 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We are incredibly grateful that you took the time out to post this review for our team at Chino Hills Self Storage. We value our customers and providing excellent service is a priority. Thanks again for your kind words. We appreciate your business.
Sandy is the absolute best
Sandy is the absolute best. She's always so helpful when I have questions issues.
30. juni 2023
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
Sandy and the guys are very helpful and…
Sandy and the guys are very helpful and informative. It doesn’t get any better than them in customer service.
The facility is clean and secure. Feel safer there than any place I’ve used in the past. Thank you!
13. juni 2023
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Sandy was very helpful and kind and…
Sandy was very helpful and kind and that is what more people need to practice today. She is a wonderful representative for company.
9. maj 2023
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Always there to help with anything.
24. marts 2023
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Storage
Service was excellent. Gate was inoperable at times, all in all, everything was good.
13. oktober 2022
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
They are very friendly they keep the…
They are very friendly they keep the facility clean and they are very professional
22. marts 2023
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Clean, easy and super nice staff!
Clean, easy and super nice staff!
We’re enjoying the storage so far and the ease of getting in and out of the facility. The long open hours during the week are helpful. Everybody in the office is beyond nice and helpful. Our storage unit was perfectly clean and ready to move in when we got it. Happy to have our storage there and would recommend to others!
15. februar 2023
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Amazing customer service
Amazing customer service, I was in a tough sport and they helped me so much!!
20. december 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
First rate customer service
First rate customer service. You have facility management (Sandy and Randy) who simply do all they can to make things work for their customers. I actually look forward to visiting!
The facility is in top notch shape too. It’s been a pleasure to be a customer.
25. november 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Jeff, your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
Above and beyond
Not sure my space is going to work, but Sandy and Randy are doing the best they can to get me an accessible spot to park a trailer
8. november 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We greatly appreciate all of the feedback you have shared.
Best storage facility around!
Best storage facility around!! Sandy and Randy are the best!! Customer service has been outstanding since we first rented our first unit. We just recently upgraded in size and the management team was amazing throughout the process!! Definitely would recommend this facility to anyone if you can get in.
2. november 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Joshua, your kind words mean a lot! We are so grateful for your business. Wishing you a great week ahead! Thanks so much!
very accommodating and friendly.
11. oktober 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We greatly appreciate all of the feedback you have shared. We are thrilled that you've enjoyed a positive storage experience at our facility.
Excellent attention and service!
5. oktober 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you so much for your kind words, Mario. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Chino Hills Self Storage.
Very good customer service!
Very good customer service from the owner himself, good service, the place is very clean, recommend it…
4. oktober 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Rafael, thank you so much for your kind words and business. We are truly thankful for your trust in selecting Chino Hills Self Storage as your self storage facility. Wishing you an amazing day, and please do not hesitate to reach out at any time if we can be of assistance. We are always here for you and all of our customers!
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Chris, Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Managers are very friendly and helpful
Managers are very friendly and helpful. They made my day of moving a lot easier. I recommend this storage.
7. august 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
The staff is very helpful and the area…
The staff is very helpful and the area is clean.
19. juli 2021
Besvarelse fra Smart Self Storage - Chino Hills Self Storage
Cesar, your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.