Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
They lied to me to sell. Solar panels not performing as claimed, I'm still paying high electricity bills up to £140 a month in the winter as well as the loan. In the summer, I get very little back, the highest in 2yrs being £42 credit(once). To say I'm so disappointed is an understatement 😠. I wouldn't recommend to anyone
Air source heat pump installation was done to suit the workers and company but not the customer. Plumbing was done in one 12 hour session, at the end of October 2022, to reduce the time we would be without heating and hot water. That sounds like a good idea but the electrician didn't show up for days then couldn't do the job because the wrong controller had been supplied.
The incorrect radiators were delivered but replacements were found quickly.
Because of the way this installation was done it was not possible for the plumbing team to test the system and do a competent hand over I was just given the technical manuals and asked to complete payment even though we had no heating.
After the electrician had finished his work I was shown how to control the system and complete payment was made I found out that some of the radiators had not been bled, I put this right myself but was at a loss when I needed to repressurise the system.
Eventually I was able to talk to one of the plumbers who talked me through the procedure and he commented that one of the taps should not have been left open.
The guarantee details should have been filled out by the installers but that was not done untill months later.
I have since had the system serviced and the report stated that the external insulation was not upto the scheme standard and that the level of ferrites found indicated that the system had never been flushed, also breaking the scheme standard.
Since I contacted the company to get these points resolved I have been unable to get any answer to phone calls, emails or snail mail.
I'm pleased with the heat pump and had hoped that I could say the same for the company but sadly that is not the case.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
