Very poor experience with Digital Five. Emails go unanswered for days or even over a week. Agreed services were not delivered properly, which caused us to lose hundreds of pounds due to delays. Extrem... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have recently had my website re-built with Digital Five. I highly recommend them, Federica was so attentive and really listened to what I wanted. Also sharing her own visions & ideas which I really... Se mere
Very good pricing for premium 0208 number, clear website and helpful customer service. All arranged online, then confirmed by phone and email within an hour. Other services offered by Julie like we... Se mere
Fantastic company, used for both of my businesses, my sons business and also my partners nation wide waste management business for the past seven years. They do exactly what they say and get... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Smart Numbers Ltd (trading as Digital Five) offer a comprehensive suite of communication and digital marketing solutions designed to help businesses connect, grow and thrive. We're proud to have connected over 500,000 virtual numbers across the UK, helping businesses enhance their presence and manage their communications with ease. Our focus is on delivering: 📞 Virtual Business Numbers & VoIP Solutions 🌐 Website Design | SEO | Paid Search | Branding 💬 Call Routing & Real-Time Call Statistics 📈 Digital Marketing & Lead Generation Why Choose Smartcomms? ✅ Credibility & Local/National Presence with memorable numbers across the UK ✅ Call Management Solutions tailored to your business needs ✅ Award Finalists in the Communications Industry ✅ No Contracts & 24/7 Support ✅ Real-Time Analytics & Feature-Rich Services We’ve been connecting businesses with high-quality communication and digital marketing services since 2002. Whether you need a local BT Exchange Number or an innovative website design with SEO and Paid Search, we're here to help you build a strong online presence and drive business growth. Digital Five: Innovative Communication Solutions. Powerful Digital Growth. Let's connect and transform your business with our tailored services.
Kontaktoplysninger
Southampton, Storbritannien
- 03450178179
- hello@digitalfive.com
- www.smart-numbers.net
4,1
God
372 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant customer service!
Brilliant customer service. Charlie answered all my questions in a friendly yet professional way. 5 stars!
3. februar 2021
Uopfordret anmeldelse
Fantastic company
Fantastic company. They are helpful and the services are fantastic. Speak to vicki she’s amazingly helpful. Highly recommend there services.
3. februar 2021
Uopfordret anmeldelse
Amaazing service!
Amanda & Shaun have been nothing short of brilliance since we have been working with them and Smart Numbers to create our new website!
As a company, they are fully understanding of our needs and have worked with us to create an outstanding site.
We will 100% be recommending Smart Numbers and the team to our friends and family!
26. november 2020
Uopfordret anmeldelse
I spoke to Amanda from Smart-Numbers…
I spoke to Amanda from Smart-Numbers and I am extremely pleased with the way she handled my queries. Amanda made the process of setting up my account very easy and straight forward, answered every question in detail. Highly recommended!
18. november 2020
Uopfordret anmeldelse
Personal answering service. I love it.
Having somebody to answer calls in my name while I am busy at work (on a dedicated phone number) is awesome. I have missed out on so many opportunities with an answer phone at home. Most people don't leave messages. Thanks
2. september 2020
Uopfordret anmeldelse
Excellent
Excellent - prompt and efficient - would highly recommend!
2. juli 2020
Uopfordret anmeldelse
quick friendly service from point of…
quick friendly service from point of choosing an 0800 number to up and running with it a couple of days later, would definitely recommend them to anyone
1. juli 2020
Uopfordret anmeldelse
Call Recording has already proven ...
We have only been using the service for a couple of weeks but the salesperson was very good and helped us define the right package to suit our needs. The call recording has already proven itself to be very useful and I'm sure the answering service will be coming in handy too.
1. juli 2020
Uopfordret anmeldelse
Brilliant customer service so far
Brilliant customer service so far. Very impressed with this company
1. juli 2020
Uopfordret anmeldelse
I had an 0800 number secured within 20 mins
I had an 0800 number secured within 20 minutes from start to finish; excellent prompt and accurate service. Thank you, and well done.
:-)
1. juli 2020
Uopfordret anmeldelse
Avoid - Avoid - Avoid
Beware of the hidden charges - The so called roling contract that you pay more for each month still cost us £225+VAT to get out of, Absolute joke of a company.
11. juni 2020
Uopfordret anmeldelse
great service
21. maj 2020
Uopfordret anmeldelse
Very good service and smooth…
Very good service and smooth transition, transparent customer service.
18. maj 2020
Uopfordret anmeldelse
Kate was an awesome help
Kate was an awesome help, talked me through the process and set me up. 5 stars all the way
18. maj 2020
Uopfordret anmeldelse
WARNING AVOID - UNETHICAL
Please stay clear of this company. Paid over £3000 for a website and £700 per month for SEO; If you decide to leave them and take your website to another hosting provider they cripple your website by removing all pages that you have paid for. Avoid, they are unethical.
Thanks for your reply, I’m not sure where you get the ‘many hundreds of 5 star reviews’; Just as an example on Trust Pilot 162 of your 5 star reviews are for services for telephone numbers and not one I could find is for SEO or web design but however I could find the remainder of about 4 rating bad, poor and average for SEO. This is also the same for Google’s review system, with only 6 reviews that can be filtered for SEO. For a company that has the words numbers and smart in its name it’s not looking good and we realise we should have done more research on this beforehand, especially noting that most reviewers had only posted one review!!!
With regard to your “unique, proprietary software” which was the reason you removed over 300 pages from our website just leaving about 5 pages when we moved away from your hosting; I would like to refer to the other reviewer on Trust Pilot, S.Walters, which as he mentioned, that even though you are the owner, you only get editor rights, this is done deliberately so you can’t see all the pages stored in the database as permission is denied on these stored pages; Every one of the additional pages that we paid for was not dynamically produced from some code and even if it was, the performance of the website would have been very slow and not feasible on the shared hosting we were given. Rather than leave these pages with the near duplicated text stored in the database and remove this ‘proprietary code’, they were deliberately deleted.
Finally, why would a company that prides itself on its unique software and design skills charge over £3000 for a site that uses a $59 template from Envato? Then more importantly the template used was not bought legitimately it is a hacked (nulled) version of a template from VestaThemes which is clear from the CSS style sheets copyright code and on the admin interface “Shared By VestaThemes”
I have lost a lot of money and this is why the very last word of my earlier review and this one is UNETHICAL.
13. maj 2020
Uopfordret anmeldelse
Besvarelse fra smart-numbers.net
Hi Salford Waste,
Thank you for taking the time to review, although it’s really disappointing to get such a low rating & out of the ordinary when looking at the many hundreds of 5 Star reviews we have received over the decades of trading, it does give us the opportunity to reply.
We try really hard to produce results that both we & our customers are proud of, we can see that before your website left us today you were ranking on PAGE 1 of Google for many searches, not least the holy grail of “Skip Hire Manchester”.
And there were many, many more fantastic page 1 listings that we are extremely proud of achieving for you too.
It is unfortunate, in these rare circumstances, that when clients wish to move their website hosting away, that certain products and services we provide are simply not able to be moved, due to our terms and conditions that preserve our intellectual property – and that of the advantage we bring to enhancing the search rankings that our other customers get from the unique, proprietary software we have designed and gone to great lengths to protect specifically for use on WordPress websites.
As it has been, and remains, our unique selling point - clients are informed that the software we have developed specifically for SEO on WordPress websites is unique to us and will only ever be available for use within pages that are hosted by us.
That has never changed and will never change as we will always protect it and never sell it to other hosts or developers.
It is regrettable to see any client leave, and should you find that your new hosts cannot replicate the successes of our unique software, please know you will always be welcome back and if you wish to discuss the situation further we remain available whenever needed.
Very good 5 stars service
7. maj 2020
Uopfordret anmeldelse
Excellent right from the start
After my initial enquiry online I was contacted by smart numbers to talk through some options. I felt totally confident that this service was perfect for my business. I was not pressure sold or blagged into anything. I couldn't believe how affordable this was.
Smart numbers have been excellent right from the start.
1. maj 2020
Uopfordret anmeldelse
Easy to set up and use.
23. april 2020
Uopfordret anmeldelse
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