Following my review, this has now been sorted thank you so much for making this process less stressful, thank you again looking forward to getting my six pack back after having baby 4 years ago due t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Slendertone Review – 7 Days In! I’ve been using Slendertone for just a week, and I can already feel my core getting stronger! As a postpartum mum, rebuilding core strength can be tough, but this... Se mere
Brand new and the triangle and beeping issue persists. Tried adjusting pads, changing batteries all sorts and every time it's just the triangle and beeps never actually got the thing to work. Pathetic... Se mere
Virksomheden har svaret
Je suis adepte des produits slendertone depuis des années...j'ai essayé d'autres marques sans aucune conviction....c'est pourquoi, je reste fidèle à slendertone ( ceintures et short). J'apprécie leur... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Body Toning and Fitness Equipment for Men & Women from Slendertone will help to tone your body. A wide range of abs belts are available with proven results to aid in muscle toning in just six weeks.
Kontaktoplysninger
Heritage Business Park, Blackrock, Cork, T12 P1HX, Ireland, T12P1HX, Cork, Irland
- info@slendertone.com
- www.slendertone.com
3,7
Middel
342 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 69 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Slendertone
Thanks for leaving us a 5-star review and great to hear that Slendertone is working for you. If there is anything we can help with, please don't hesitate to contact us at info@slendertone.com
Once again I am still waiting for the…
Once again I am still waiting for the delivery of my order, so I cannot make any comments.
I really don’t know why you insist on using Royal Mail for your deliveries.
I waited ages for my first order to arrive, and now it seems the same thing in happening again.
30. december 2024
Besvarelse fra Slendertone
Hi Elizabeth, thanks for leaving a review and flagging the delay in your delivery. We're really sorry for the delay in your delivery. We've checked with Royal Mail and it looks like your order was delivered on the 10th. If there is anything else that we can help with, please don't hesitate to contact us.
Besvarelse fra Slendertone
Hi Sandra, thanks for leaving us a 5-star review and great to hear that Slendertone is working for you. If there is anything we can help with, please don't hesitate to contact us at info@slendertone.com
Product not delivered as yet and I’m…
Product not delivered as yet and I’m being asked for a review!
26. december 2024
Besvarelse fra Slendertone
Hi Richard, thanks for leaving a review and flagging the delay in your delivery. We're really sorry for the delay in your delivery. We've checked with Royal Mail and your order was routed to an incorrect distribution centre, your package is still on the way. We'll also contact you directly.
Ma ceinture abdominale achetée il y a 4…
Ma ceinture abdominale achetée il y a 4 mois a cessé de fonctionner, avec un code erreur... j'ai envoyé 3 e mail à l'adresse indiquée: aucune réaction! Jamais plus je n'acheterais ce type de produit à une entreprise basée en Irlande qui n'a pas de service aprés vente , arnaque
6. januar 2025
Uopfordret anmeldelse
Besvarelse fra Slendertone
Nous sommes sincèrement désolés d'apprendre les problèmes que vous avez rencontrés avec votre ceinture abdominale et le manque de réponse à vos e-mails. Ce n'est certainement pas le niveau de service que nous nous efforçons de fournir, et nous regrettons profondément les désagréments causés.
Afin de résoudre ce problème le plus rapidement possible, veuillez contacter directement notre équipe du service client à l'adresse info@slendertone.com, car nous ne pouvons pas localiser votre commande à partir des informations que vous avez laissées sur Trustpilot. Nous vous assurons que nous prenons très au sérieux les défauts de nos produits et les préoccupations liées au service client, et nous sommes déterminés à remédier à cette situation pour vous.
Besvarelse fra Slendertone
Hi Francisco. Thanks for leaving a review.
We've checked your order, it was placed on 26th December and we shipped it same day. Unfortunately, the delivery looks like it was delayed in transit and didn't arrive with you until this morning.
This is very unusual and we are very sorry for the delay that you have experienced.
Not based in the UK - AVOID!
Ordered as a gift but dispatched late so didn’t arrive in time. Then I was told by the tracking it was due to be delivered today, but also it states it is still in Northern Ireland so not surprisingly it still hasn’t arrived. At this point I have no faith it will arrive and will have to make a claim on my payment card for a refund.
This looks like it’s an English company but it isn’t. It’s being shipped from abroad which if I had known I would never have ordered it. I could have bought off Amazon for just £10 more and had two days later. Avoid!
23. december 2024
Besvarelse fra Slendertone
Hi Donna, Thanks for the feedback on your delivery. We can see that your order was placed on Saturday 21st and shipped on Monday 23rd, however, this was not received until 4th January, which we agree was an unacceptably long time to wait.
You are correct, we are not based in the UK, we are based in Galway in Ireland, This does not usually affect delivery times, it normally takes 2-3 days to deliver to anywhere in the UK.
Please don't hesitate to email us at info@slendertone.com or use the chat on the website if you would like to chat more about this or need any further detail.
Smart Slendertone belt would not…
Smart Slendertone belt would not connect to any iPhone we tried. Never got to try it, unfortunately had to be destroyed so not very economical. Such a shame. 😔
20. december 2024
Besvarelse fra Slendertone
Thanks for leaving us feedback. We're really sorry that your belt would not connect to your iPhone. We had re-instated the app and ensured that we had the maximum amount of connectivity so it is unusual that this happened.
If you need to discuss this further, please don't hesitate to contact us if you need any further help or have any more questions.
Complete rip off..a piece of Velcro…
Complete rip off..a piece of Velcro measuring 2” x10” for £10..they’re joking!!!!
13. december 2024
Besvarelse fra Slendertone
HI Stuart, thanks for the feedback on the extension belt.
Our customer care team have now resolved this for you, and for 2025 we have now introduced an upgraded product to improve the level of value of offered.
If you need to contact us again, please don't hesitate to email info@slendertone.com
The product arrived promptly on time…
The product arrived promptly on time ,well done
13. december 2024
Besvarelse fra Slendertone
Thanks for the the 5-star review Stephen, we really appreciate it.
If you need any help, or have any questions please don't hesitate to contact us by email at info@slendertone.com or using the chat button on the website.
Besvarelse fra Slendertone
Thanks for the the 5-star review Charles, we really appreciate it.
If you need any help, or have any questions please don't hesitate to contact us by email at info@slendertone.com or using the chat button on the website.
Delivery could havebeen quicker
3. december 2024
Besvarelse fra Slendertone
Thanks for leaving us a 4-star review, we're sorry the delivery didn't hit your expectations, we're working on improving delivery speed with our carriers, it usually takes 2-3 days. If there is anything we can help with, please contact us at info@slendertone.com or use the webchat at slendertone.com and one of the team will be able to answer any questions.
Never received item and emailed…
Never received item and emailed customer service and didn’t get an answer as to where it is. They just never sent it!
4. december 2024
Besvarelse fra Slendertone
Thanks for leaving a review and for the feedback. We have investigated your order and there was an unacceptably long delay from the date of your order to delivery, Our Customer care team will be in touch to discuss with you.
I asked to return the Slendertone on…
I asked to return the Slendertone on 7th December, after several emails, l am no closer to returning the item 7 days later!!
29. november 2024
Besvarelse fra Slendertone
Hi Julie, thanks for leaving us feedback. We're really sorry to read that you have had a problem returning your order, we endeavour to make the process a seamless and straightforward as possible. Our Customer Care team have been in contact with you and your returns label with free shipping has been issued, however, if you have any questions at all, please don't hesitate to contact us.
Pads never arrived
2. december 2024
Besvarelse fra Slendertone
Hi Becky, thanks for leaving us this feedback. We were very sorry to read that your order hadn't been delivered. We have checked with our courier partners and have learned that the order was delivered, however, there was an unacceptable delay. Our team has been touch with you over email. Please accept our apologies.
Besvarelse fra Slendertone
Thanks for leaving us a 5-star review, if there is anything we can help with, please contact us at info@slendertone.com or use the webchat at slendertone.com and one of the team will be able to answer any questions.
Besvarelse fra Slendertone
Thanks for leaving us a 5-star review, if there is anything we can help with, please contact us at info@slendertone.com or use the webchat at slendertone.com and one of the team will be able to answer any questions.
Besvarelse fra Slendertone
Thanks for leaving us a 5-star review, if there is anything we can help with, please contact us at info@slendertone.com or use the webchat at slendertone.com and one of the team will be able to answer any questions.
Delivery exactly as promised
Delivery exactly as promised , quality of product excellent
25. november 2024
Besvarelse fra Slendertone
Thanks for leaving us a 5-star review, if there is anything we can help with, please contact us at info@slendertone.com or use the webchat at slendertone.com and one of the team will be able to answer any questions.
I had a problem with the delivery my…
I had a problem with the delivery my fault I think and Ana sorted it all out so thank you very much all well
25. november 2024
Besvarelse fra Slendertone
Thanks for leaving us a 5-star review, if there is anything we can help with, please contact us at info@slendertone.com or use the webchat at slendertone.com and one of the team will be able to answer any questions.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.