Slendertone Anmeldelser 342

I have been trying to return their products since December as the belt caused me liver pain after one use. And they simply refusing to cooperate although i was entitled to a refund up to 30 days after purchase. It is now almost march and i haven't received my money. This website is a FRAUD.

Arrived very quickly much better than my old
Slender ton highly recommended

Still waiting for Royal Mail to find the parcel. It was delivered to the wrong address

I had a belt about 13 years ago and it really worked well for me.
I’ve just started using my new one and it’s already helping.

Alors que mes choix ne correspondaient pas à mes attentes, et n'étaient en rien lié à un produit défectueux ou de piètre qualité, j'ai été remboursée sans aucune difficulté, et avec efficacité et suivi du dossier du debut à la fin, grâce à une équipe Slendertone à l'écoute du client, bien formée et vraisemblablement, soigneusement recrutée!
Une cliente qui devient une ambassadrice avisée de la marque Slendertone !
Merci à toute l'équipe.
Pascale Renou

The pads seem thinner and seem to breakdown quicker. L

Bought the arm & bum ones after great results with belt.

The arm one, I have used once & it caused what seems to be a permanent tremor in my right hand/fingers.

The bum one. Well, as a UK 14/16, The shorts are small. I'll have to be a 12/14 to use them.

Really disappointed, not to mention keen to see if the doctor agrees about the tremor being permanent. Hopefully not.

Good product but battery does not last long enough before a recharge is required.

Arrived promptly and well packaged for the journey. Very easy instructions to follow

Very good customer service

Customer support is basically non- existing, the Ai chat just gives u email address ....update -was messaged back from slendertone on here, who gave me the same email address !! Which I was having problems with the first place. I have my product ,I enjoy my product , slendertone, just your customer service is awful

The item arrived in good time and is made of high quality materials, which is what Slendertone is all about. A good job done. Thanks.

Good description of product, prompt service & great piece of kit.

This company are amazing. They responded quickly to clarify any concerns I had, even though the advice meant I realised the product wouldn’t help with my fat problem. I would recommend them to anyone.

Terrible system and service.

Ordered almost a month ago with an understanding they would dispatch the item on the 1st of feb (which is unusally long)

Attempted to use the chat service to get an awnser or update and the only awnser it gives is 'contact @email with your issue and they will contact you as soon as possible'

Sent emails on the 1st, the second and today, also using thier contact me form and yet heard nothing.

I will now be going away for a month and would need the item redirected to a pick up point, but I highly doubt this will happen as they have no customer service in place to deal with this.

Ordered on the 19th January and finally receive order today the 10th February. It was hard to contact slendertone for info on order. But the product is fantastic works so well, screen is fabulous and is definitely a vast improvement from my original one which is 20years old and still going strong, but I wanted an upgrade and I'm so glad 😊 . Now the only reasons I have dropped a star is the delivery took a while, response to emails were slow and my original slendertone came with a storage bag and this one doesn't which is such a shame but I do still have my old storage bag. I just think it would be nice if one was included.

I had a problem with my order,one of my own making in which I ordered the wrong thing by mistake the customer service people could not have more helpful in rectifying the problem and having returned my original order .it was soon replaced with the one I meant to order . The actual products AB belt and arms toner are both great products.having tried cheaper versions I wot have to say it's worth paying a little extra for a superior product.

Very good service

Étant adepte de slendertone depuis des années, j étais plus que ravi d’apprendre que la société avait été reprise
Joie de courte durée. En effet je passe commande d’un pack de patchs pour les bras, je reçois la validation de la commande , je vois que le produit est expédié le jour même … le 21 janvier.. vers Frankfort ( Allemagne ) alors que je vis à paris . Des lors les infos via DHL ne sont plus mises à jour depuis le 24
Ce matin j envoie un mail à DHL qui m’explique que le produit est en cours de contrôle pour la douane et que je vais devoir payer le dédouanage car … slendertone est désormais basé en Irlande .. et que le colis peut être bloqué 10 jours en douane

Mise à jour : les électrodes viennent d’être livrées ce jour . L’emballage est bien slendertone mais pas les électrodes .

Quand au suivi via DHL, honnêtement il est nul car pour eux mon colis est toujours à la douane à Frankfurt