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Sky - Trinity Shopping Centre, Leeds Anmeldelser 

97
•
TrustScore 5 ud af 5

4,8

Teleudbyder
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Lokation

Skift lokation

Albion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB

•
0113 243 4323

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... Se mere

Bedømt til 1 ud af 5 stjerner

Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... Se mere

Virksomhedsoplysninger

  1. Teleudbyder

Skrevet af virksomheden

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Kontaktoplysninger

  • Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, Storbritannien

  • 0113 243 4323

4,8

Fremragende

TrustScore 5 ud af 5

97 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(97)

10.126 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

NEVER use Sky

Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When you chase up the complaint, they just start the complaint all over again. There’s no accountability and it’s disgusting mismanagement. Sky will now lose 20 accounts for the sake of £102. Scum.

30. april 2026
Uopfordret anmeldelse
Sky - Trinity Shopping Centre, Leeds-logo

Besvarelse fra Sky - Trinity Shopping Centre, Leeds

Hi Tim. I’m really sorry to read about your experience and how frustrating this has been to deal with.

From what you’ve described, it sounds like there’s been a lack of clear communication around your email account and how requests can be processed, along with your complaint not being handled consistently.

I can completely understand how disappointing it must be to feel like you’re not receiving proper responses or that things are being restarted rather than resolved.

This isn’t the level of service we aim to provide, and I’d like the opportunity to have this fully reviewed so we can give you a clear explanation and support you with a resolution.

Please get in touch using the contact options below, if you'd like to discuss this further:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us. Thanks, Danielle

Bedømt til 5 ud af 5 stjerner

Broadband switched

Had broadband switched over. Was done fast and had a smooth transition. Khalid guided me through the process and provided a great experience

4. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Poor customer service from sky

Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I understand they need to protect the account but I provided all the other information.
On a more. Positive call a few minute later a very helpful lady reset the password and sorted out his billing query.
O looked on the my sky app and I couldn’t find anywhere you could downgrade a service, only add more services. 4 phone calls before I got someone who knew what she was doing. Sky isn’t cheap so maybe they should train there staff a little more!!!

27. februar 2026
Uopfordret anmeldelse
Sky - Trinity Shopping Centre, Leeds-logo

Besvarelse fra Sky - Trinity Shopping Centre, Leeds

HI Nicholas, Thank you for sharing this. I am really sorry that you were left feeling stuck when trying to help your father in law. We do need the correct security information before we can access any account and without that we are not able to make changes, but you should still feel supported and guided through the process rather than being left on hold or cut off. It should not take several calls to get clear help.

If you need any further help with his account you can contact us here and we will do everything we can to support you.

You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Heather

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Maxine who helped me so much with my new phone is a lovely and caring member of staff.
The whole experience in the shop was amazing. You never feel under pressure, like I have felt in other phone shops over the years. A massive thank you from me

27. februar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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