The worst thing Ive ever done, I requested and pay for the full package 1000 mb, films, sports etc, it's a good day when I get 300mb. I thought it might have been a bedding in thing, but nothing has c... Se mere
Virksomheden har svaret
Lokation
Skift lokationThe Pyramids Shopping Centre, 150 Borough Road, CH41 2RA Birkenhead, Merseyside, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Passed the stand on my way through on Thursday (30/4/26) to find it empty, decided to try again about an hour later (approx 10.30) to find it still empty and not set up. Came back with my partner th... Se mere
Virksomheden har svaret
Explained everything to us in a way we understood. Very pleasant and helpful, Joe is an asset to the team.
Perfect service lovely friendly staff who was happy to help us get started with sky
Virksomhedsoplysninger
Skrevet af virksomheden
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktoplysninger
The Pyramids Shopping Centre, 150 Borough Road, CH41 2RA, Birkenhead, Merseyside, Storbritannien
- 01516 476554
3,4
Middel
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect service lovely friendly staff…
Perfect service lovely friendly staff who was happy to help us get started with sky
14. juli 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The worst thing Ive ever done
The worst thing Ive ever done, I requested and pay for the full package 1000 mb, films, sports etc, it's a good day when I get 300mb. I thought it might have been a bedding in thing, but nothing has changed. Can't be my line as BT my previous supplier was hitting over 1000 mb. As for the TV packages I haven't seen so much buffeting since the 1970s and don't get me started on the adverts. Link your Netflix and Disney with us nothing will change; Wrong I now have limited access and adverts through the films. I have set 3 diary alarms I can't wait to get out of this contract. I only joined them for the F1
20. juni 2026
Uopfordret anmeldelse
Besvarelse fra Sky - The Pyramids Shopping Centre, Birkenhead
Hi Terry. Thank you for taking the time to leave your review.
I'm sorry to read that your experience has been so disappointing. I can completely understand your frustration when you've signed up for a package expecting gigabit speeds and a premium TV experience, only to feel that the service hasn't lived up to those expectations.
It's particularly disappointing to read that you're regularly seeing speeds much lower than anticipated, especially given your previous experience with another provider.
I can appreciate why this would leave you questioning the value of the service you've signed up for.
I also understand your concerns regarding buffering and your viewing experience, as well as your expectations around linking streaming services.
When customers choose premium packages, they rightly expect a smooth and enjoyable experience across all of their services.
It's clear that your experience has fallen well short of what you were hoping for.
Please get in touch using the contact options below, if you'd like to discuss this further:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us. Thanks, Danielle
Are you even open?
Passed the stand on my way through on Thursday (30/4/26) to find it empty, decided to try again about an hour later (approx 10.30) to find it still empty and not set up.
Came back with my partner the following day around 1620 and again it was empty and packed away for the day. We phoned the number found online when we got home and it just rang out.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Sky - The Pyramids Shopping Centre, Birkenhead
Hi Ste. Thanks for taking the time to share this — I’m really sorry for the frustration caused.
I appreciate you making the effort to visit the stand on multiple occasions, especially returning at different times, and I can understand how disappointing it must have been to find it closed each time.
I’m also sorry that when you tried calling the number you found online, you weren’t able to get through.
I don’t have visibility of when individual stands are set up or open, but I’d still really like to help. If you get in touch directly, I can look at the best way to support you and make sure you’re pointed in the right direction.
Please get in touch using the contact options below, if you'd like to discuss this further:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us. Thanks, Danielle
Excellent service
Excellent service, everything explained clearly.
25. april 2026
Uopfordret anmeldelse
Shaun was absolutely brilliant when I…
Shaun was absolutely brilliant when I met him and he tried so very hard to get me a better deal since I’ve been a customer for over 27 years ! Sadly nothing to do whatsoever with you employees who have an impossible job of trying to keep customers but frankly Sky are dreadful as a company and you are only interested in your shareholders and bosses -I’m done and through with Sky .
7. april 2026
Uopfordret anmeldelse
Explained everything to us in a way we…
Explained everything to us in a way we understood. Very pleasant and helpful, Joe is an asset to the team.
17. marts 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.