The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minu... Se mere
What a pleasant experience when entering your Liverpool store. Bernie was amazing. He listened to my issue and ran through different options to get me back up and running. Superb and will be back. T... Se mere
Good customer service & value for money
Virksomhedsoplysninger
Skrevet af virksomheden
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktoplysninger
Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ, Liverpool, Storbritannien
- 01517 099013
4,7
Fremragende
54 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What a pleasant experience when…
What a pleasant experience when entering your Liverpool store. Bernie was amazing. He listened to my issue and ran through different options to get me back up and running.
Superb and will be back.
Thanks Bernie!!
25. august 2026
Uopfordret anmeldelse
Spoke with Elena today in store
Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minutes via the My Sky app. This option was not given to me previously. Absolutely outstanding customer service and I would like my comments to be conveyed to her supervisor. She has reaffirmed my confidence despite previous bad experiences
25. august 2026
Uopfordret anmeldelse
Ilya very friendly and helpful…
Ilya very friendly and helpful brilliant service
20. august 2026
Uopfordret anmeldelse
Liverpool one store
We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him. 10/10customer service
Tricia & Paul
6. august 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The worse internet tha I have gotten am…
The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Sky - Liverpool One Shopping Centre, Liverpool
Hi Sara,
Thank you for taking the time to leave a review. I'm sorry to hear that your experience with your broadband service has been so frustrating.
I can understand how disappointing it must be when your internet isn't performing as expected and you're trying to get help, only to find yourself waiting for long periods without a resolution. A reliable connection is important for everyday life, and when problems occur, customers should feel supported and kept informed throughout the process.
It's particularly disappointing to hear that you spent around 40 minutes waiting for assistance and were left feeling that your concerns weren't being addressed. We appreciate how frustrating that can be when you're already dealing with service issues.
If you'd like to discuss this further, the teams on the channels below can help you find the right support:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en
Thank you again for sharing your feedback. We're sorry that your experience has left you feeling this way. Thanks, Becca.
Ilya Amazing helped me out so much
Ilya Amazing helped me out so much
6. juli 2026
Uopfordret anmeldelse
Very very professional & friendly…
Ilya is very professional & friendly person. Really appreciated
29. juni 2026
Uopfordret anmeldelse
Ilya good service awsome
27. juni 2026
Uopfordret anmeldelse
Ilya was extremely helpful assisting…
Ilya was extremely helpful assisting with my uk mobile iphone. Thank you
17. juni 2026
Uopfordret anmeldelse
Elena at liverpool was fabulous- kind
Elena at liverpool was fabulous- kind, informative and empathetic. She sorted us out quickly in store. Many thanks 10/10
5. juni 2026
Uopfordret anmeldelse
Good customer service & value for money
Good customer service & value for money
31. maj 2026
Uopfordret anmeldelse
Warm friendly greeting by sales person…
Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings.
ILya knowledge of products for tv broadband packages was amazing thanx you ILya.
We ended us with sky glass package,so happy with the purchase and excited to get it.
ILya so well manned very patient and warm and wel spoken and reassuring us of the deal going threw everything with us.
Weldone and thanx u ILyafrom liverpool one store 💯 customer service with a smile and making us relaxed and at ease.
Goodbye Virginia media for 28yrs HELLO SKY and welcome to our home 🏡
30. maj 2026
Uopfordret anmeldelse
Ilya great customer service and great…
Ilya great customer service and great knowledge
28. maj 2026
Uopfordret anmeldelse
Huge thank you for Elena from the…
Huge thank you for Elena from the Liverpool one store, she was very patient and helpful despite a thousand questions thrown at her, got me exactly what I was looking for
8. maj 2026
Uopfordret anmeldelse
Ilya could not have been more helpful
Ilya could not have been more helpful. We had to set up new email addresses to allow me to join the Sky network and eventually we were able to accomplish this. I would certainly recommend him to anyone who needs help
6. maj 2026
Uopfordret anmeldelse
Ilya was super helpful and as soon as I…
Ilya was super helpful and as soon as I came in he smiled then I explained my situation. He sat me down and got it all sorted super quick and explained everything which is great. He is a very good sales person and is very professional and helpful.
6. maj 2026
Uopfordret anmeldelse
Ilya
Ilya, great guy and happy to assist me in getting a new fone. Highly recommended 👍👍
4. maj 2026
Uopfordret anmeldelse
Ilya gave me a fantastic deal with my…
Ilya gave me a fantastic deal with my new sky stream he was very friendly and helpful to me I’m really satisfied with the deal I got and how he helped me 😊
29. april 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.