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Sky - 249 Buchanan Street, Glasgow Anmeldelser 

22
•
TrustScore 4 ud af 5

4,1

Teleudbyder
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Lokation

Skift lokation

Sky Shop, Unit B, Trinity Shopping Centre, 249 Buchanan street, G1 2NG Glasgow, GB

•
01413 321590

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Umar at the Sky store on Glasgow's Buchanan Street was excellent in his service and in his explanation of what was available to us. We were previously Sky Q customers and were with Sky throughout... Se mere

Bedømt til 5 ud af 5 stjerner

Met an amazing employee called Maisie who gave the clearest guidance and explanation of what Sky could offer to replace our elderly Sky Plus box. No jargon. Just a step by step journey through the opt... Se mere

Bedømt til 1 ud af 5 stjerner

This repair has been going on since last year and is still not resolved !my Son (William Crawford) been dealing with you (as I am dull of hearing) but I have had enough!! Back to you for some decent S... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Sky only won't the sale they have no after sale care have been waiting for an ethanet cable a week was on the phone trying to make a complaint and get my Internet up and running I'm still waiting

Virksomheden har svaret

Virksomhedsoplysninger

  1. Teleudbyder

Skrevet af virksomheden

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Kontaktoplysninger

  • Sky Shop, Unit B, Trinity Shopping Centre, 249 Buchanan street, G1 2NG, Glasgow, Storbritannien

  • 01413 321590

4,1

God

TrustScore 4 ud af 5

22 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,1

Alle anmeldelser

(22)

10.360 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Met an amazing employee called Maisie…

Met an amazing employee called Maisie who gave the clearest guidance and explanation of what Sky could offer to replace our elderly Sky Plus box. No jargon. Just a step by step journey through the options so that we are now in a better place to make a decision.

10. juli 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Umar at the Sky store on Glasgow's Buchanan Street.

Umar at the Sky store on Glasgow's Buchanan Street was excellent in his service and in his explanation of what was available to us. We were previously Sky Q customers and were with Sky throughout our married life together since 1999. In 2024, we reluctantly jumped ship, but we're returning to Sky.

We know it's not perfect, and we would have given this a 5-star rating, but Umar had to speak to 5 different people and explain time and time again what he was trying to achieve. It took so long that the rest of our plans were abandoned. I remember those experiences with Sky only too well but I won't put up with them nowadays. I know exactly how to get the result I want in fewer calls.

Hat off to Umar he had the patience of a saint with colleagues passing him from pillar to post.

4. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After having issues with my new sim I…

After having issues with my new sim I popped in to the sky store in Buchanan st Glasgow. Kirsty was able to resolve my issues. It was delight to have someone professional and knowledgeable to active my new phone. I left the premises extremely satisfied with the overall experience.

27. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Purchase Sky Glass

A fantastic customer experience in shop today. John was amazing he gave in depth information about all the products and guided me to the one that best suited my needs.
Thank you for a great experience John.

18. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Again cud give 1 star agent amber and…

Again cud give 1 star agent amber and all the rest dont care about customers she reade from transcript sauing brsk having problems with sky hard wired well when was with ee never had problem they love to cuase u emense stress and blame other providers and u guys say u wanna help disgusting shud close down so stressed out hair falling out and wont replace box but have to others and replaced the 1 before so now ganna leave it and let major problem happen also engineer will speak to sky Lets see what other excuse they come out with

15. april 2026
Uopfordret anmeldelse
Sky - 249 Buchanan Street, Glasgow-logo

Besvarelse fra Sky - 249 Buchanan Street, Glasgow

Hi Billy,

Thank you for taking the time to leave a review. I’m really sorry to hear how stressful this situation has been for you. It’s clear that you’re extremely frustrated, and this isn’t how we want any customer to feel.

I’m sorry if you felt that your concerns weren’t being listened to or that the support you received was scripted rather than focused on resolving the issue. When problems occur with broadband or equipment, our teams do need to complete checks and troubleshooting first, as replacing equipment doesn’t always resolve the fault, especially where wiring, setup, or external factors may be involved. That said, this should always be explained clearly and handled with care and understanding.

We never want customers to feel blamed, dismissed, or left under this level of stress, and I’m sorry that this has been your experience. Your feedback is important, and we’d really like the chance to review what’s happened, especially ahead of any engineer visit, to make sure you’re getting the right support and next steps.

If you’re willing, please contact our social media support teams, who can look into this with you:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thank you again for raising your concerns. We’re sorry for the distress this has caused and appreciate you bringing it to our attention. Thanks, Becca.

Bedømt til 1 ud af 5 stjerner

Sky only won't the sale they have no…

Sky only won't the sale they have no after sale care have been waiting for an ethanet cable a week was on the phone trying to make a complaint and get my Internet up and running I'm still waiting

3. april 2026
Uopfordret anmeldelse
Sky - 249 Buchanan Street, Glasgow-logo

Besvarelse fra Sky - 249 Buchanan Street, Glasgow

Hi Tony,

I’m sorry you’ve been left waiting and haven’t had the support you needed to get your broadband up and running. That’s not the experience we want for our customers.

If you need more support, we're here to help out. You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks,
Lauren

Bedømt til 1 ud af 5 stjerner

This repair has been going on since…

This repair has been going on since last year and is still not resolved !my Son (William Crawford) been dealing with you (as I am dull of hearing) but I have had enough!! Back to you for some decent Service Eleanor Kyle

6. marts 2026
Uopfordret anmeldelse
Sky - 249 Buchanan Street, Glasgow-logo

Besvarelse fra Sky - 249 Buchanan Street, Glasgow

Hi there Eleanor,

I’m really sorry to read about how disappointing your experience has been. The frustration you describe around the app, the website and the lack of a clear schedule is completely understandable. We’d appreciate the chance to look into the issues you’ve raised and understand where things have gone wrong for you so we can work on putting them right.

You can get in touch with us by using these links:
· 📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
· 📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks, Pearl

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