DO NOT BUY -- Company was acquired by a…
DO NOT BUY -- Company was acquired by a private equity and will not ship out products even when it says the product is available. If you have ordered, you need to contact your card to file a chargeback
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Skin Actives Scientific develops, manufactures and markets skincare products and ingredients to the consumer and B2B beauty markets. We offer high quality products, developed based on published scientific studies for the most effective products at a reasonable price. We private label and create custom formulations for the beauty industry. Healthy skin is available to everyone with Skin Actives.
1035 N McQueen Rd, Ste 103, 85233, Gilbert, USA
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DO NOT BUY -- Company was acquired by a private equity and will not ship out products even when it says the product is available. If you have ordered, you need to contact your card to file a chargeback
I placed a $144 order #78190 in July 2024 with Skin Actives. Due to their failure to provide legal customs documentation, the parcel was held and eventually returned to the U.S. after weeks of ignorance from Max (shipping dep.). I contacted their team repeatedly — by email and phone — and was met with silence, irrelevant responses, or complete dismissal of my questions. The female secretary was giving absolutely irrelevant responses out of the topic!
Now, system deceptively shows I purchased only one cream for $50, not the full 11 items for $144. This appears retaliatory after I mentioned I would be publicizing the story after every product. On top of this, I lost additional €25 in taxes due to your company’s mistake — which you have made no effort to acknowledge or compensate.
To continue, I was told a refund was issued in January 2025, but no refund was processed, and after I asked for proof they admitted actually the refund was not made. To this day, my money is still being withheld, and my most recent follow-up to Rachel has once again been met with silence — a recurring pattern with your staff.
This company shows a complete lack of responsibility, professionalism, and basic integrity. I do not recommend purchasing from them — especially internationally because they can't provide related documentation for tax clearance according to EU law and you'll be stuck with them without your cosmetics, money, nerves and time.
I’m now escalating this publicly and legally, because now it's mid April 2025 and company is still withholding my money and changing order retroactively.
*I will come back and make a date stamp when the matter will be solved (the companies CEO also informed) since now it's been 8 months (and ongoing)
Hvis du er lei av å betale for hudkremer som bare er gimmick er dette stedet å handle. Dette er hudpleieprodukter som virker og hvor effekten er målbar over tid! Er kjempefornøyd med alt jeg har kjøpt herfra. Vil spesielt anbefale spesialtilbudene deres, feks "antiaging set" og "lip care set"
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