I nearly decided not to buy from this shop after reading some of the reviews here, but I’m so glad I gave it a try because I was not disappointed at all! The delivery was super fast, the packagin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered 1 product for every step of a normal Korean skincare routine, that Dr Melaxin stuff that is circulating right now, the. 'peel shot' is not good for sensitive skin like mine... Se mere
My order was not delivered. It took them over 2 months to 'investigate' during which I had to send them a crime reference number and follow up over 8 times. They provided no proof of delivery but refu... Se mere
First time buying K beauty products online, and there are so many retailers! Skin2Seoul had my items in stock and offered fast shipping. I received my items exactly as expected. Plus some lovely freeb... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Discover the secrets of Korean Beauty at Skin2Seoul, your one-stop destination for glowing skin and timeless elegance. We offer an extensive range of authentic K-Beauty products, from innovative skincare essentials to trending makeup must-haves, all designed to enhance your natural beauty.
Kontaktoplysninger
Storbritannien
- info@skin2seoul.co.uk
- www.skin2seoul.co.uk
4,5
Fremragende
983 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 10 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor Service Despite Paying for Express Delivery
I paid extra for next-day delivery due to urgency, yet my parcel was still delivered late. Despite contacting customer service multiple times via email, I received no helpful or satisfactory response. This level of service is unacceptable, especially after charging extra for express delivery. Overall, a very disappointing experience.
4. januar 2026
Besvarelse fra Skin2Seoul
Hi Hamza,
Thank you for your feedback. We’re sorry for any frustration caused.
We would like to clarify that we did respond to your email and explained that due to the Christmas and New Year holiday period, our business was closed and Royal Mail collections were not taking place until 5th January. As advised, your order was scheduled for dispatch on that date, and this information was also clearly stated on our website during the holiday period.
Next-day delivery services are dependent on courier operations, which were temporarily suspended over the holidays. Once your order was dispatched, tracking details were provided.
We understand the urgency and apologise if the delay caused inconvenience, but this was due to circumstances outside our control and communicated in advance.
Thank you for your understanding.
Kind Regards,
Skin2Seoul Customer Support Team.
Both the toner and face mask are…
Both the toner and face mask are amazing. They leave your skin very smooth and silky.
5. januar 2026
Recommend!
Very fast delievery and product is amazing. Would definitely be buying again!
5. januar 2026
Slowest “48 hour delivery” ever
Slowest “48 hour delivery” ever. Ordered on the 24th of December and recieved on the 8th of Jan. Received an email after emailing them twice saying that they were closed over the Christmas period which is understandable but there are days in between Christmas and new year. The new year started 8 days ago.
24. december 2025
Great product
Great product, found it in TKMaxx originally, but just bought direct and really happy. good value and fast delivery. Will definitely order again as the product is brilliant.
15. december 2025
Used Dr Athlea 345 for 2 weeks l.see…change in my face
Used Dr Athlea 345 for 2 weeks l.see change in my face
4. december 2025
Fast shipping times and amazing…
Fast shipping times and amazing customer service made the whole purchasing experience seamless and stress free. I also loved trying the free samples that came with my order. Skin2seoul has so far been my favourite one-stop shop for all things K-Beauty. Will definitely be repurchasing again in the future.
2. december 2025
Amazing service
Amazing service. I put in my wrong address and they were very helpful. Changed it to the right address and came the next day.
Thank you
! Love my product
5. december 2025
Positive experience
Ordering was straight forward, I was updated with progress and received my order, well packaged and fairly quickly.
Products are a Christmas gift so I can’t comment on them
2. december 2025
Very good services
2. december 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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