SkateHut Anmeldelser 

568
TrustScore 4.5 ud af 5

4,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Although our order wasn’t completed due to low stock, Meg has made sure we have been satisfied with everything. Many options were available on how to complete our order which was a nice touch.... Se mere

Bedømt til 5 ud af 5 stjerner

The initial ordering and speed of delivery was good. Unfortunately, the packaging and product arrived damaged. I reached out to SkateHut a few times and had no response over 9 days, so this is certain... Se mere

Bedømt til 1 ud af 5 stjerner

I genuinely wouldn't recommend this site to purchase anything. About 7 weeks I ordered a flicker as a birthday present which still hasn't arrived. I was also in touch with Meg in customer service who... Se mere

Bedømt til 5 ud af 5 stjerner

Very quick delivery! Initially I did not receive a conformation email (my own fault), so upon contacting the Skatehut team, Meg promptly replied and advised with the progress of my delivery, with... Se mere

Virksomhedsoplysninger

  1. Skateboardbutik
  2. Skaterbutik
  3. Snowboardbutik

Skrevet af virksomheden

SkateHut is a leading international retailer dedicated to action sports equipment and apparel. Established in 2007 as a family business following a vacation discovery of Heelys, SkateHut has grown from a specialized startup into a comprehensive global supplier. Today SkateHut is owned by the company SkatePro. SkateHut.com manages all international orders, which SkatePro are processing. UK-based customers of SkateHut are served from SkateHut in UK via skatehut.co.uk The retailer stocks a wide variety of skateboards, scooters, skates, BMX bikes, longboards, footwear, and protective gear. Designed to cater to every age and skill level, the inventory accommodates everyone from absolute beginners looking for reliable starter gear to seasoned pros seeking high-performance equipment. At the core of the business is a strong commitment to family values, quality, and community. Because the staff consists of genuine skaters, riders, and action sports enthusiasts, the company provides practical expertise and guidance to help customers find the right products. Every brand in the catalog is carefully selected to ensure durability and value.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

568 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,3

Alle anmeldelser

(568)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

So my parcel was stolen from the yodel…

So my parcel was stolen from the yodel man leaving it next to a bin as opposed to my porch, far too difficult to open a door apparently. Anyway skatehut and specifically Megan was dealing with my case. After much back on forth yodel admitted there mistake and Megan helped me do this every step of the way. I hope she gets the recognition she deserves for being so helpful

5. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

We had a little delay with our order…

We had a little delay with our order but that was from the delivery depot, I dealt with Megan Biddulph from skatehut and she was absolutely amazing, kept me updated on the process of the new order coming and she was very polite and helpful. Megan deserves a bonus for her customer services skills :)

31. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After a delivery issue from the courier…

After a delivery issue from the courier which was no fault of skatehut I contacted customer services and straight away had a reply from Megan Biddulph who dealt with my enquiry quickly and was really helpful and sorted everything out, highly recommend to all.
Thanks

29. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Highly recommended

I recently ordered a set of DMR mountain bike pedals from SkateHut and had a fantastic experience despite a minor delay with the delivery, which wasn't SkateHut's fault.

Although my order was delayed, Megan promptly refunded my postage fee, which was greatly appreciated. Her communication throughout the entire process was excellent. Highly recommended.

17. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Bulk Order - excellent customer service

Ordered quite a few pairs of skates for the club. One of the sizes wasn't in stock but hadn't been updated on the website. Great communication from Skate Huts Megan Bidduph who alerted me to the issue, checked the stock for an alternative and gave a refund when there was no alternative available. Love skate hut. Skates always arrive on time and suitably packaged. Highly recommend

23. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good Customer Service!!

Just like to say..Thankyou Megan B..
for a friendly.. efficient..fast reply to my enquiry today..I will go ahead with my purchase!!

22. maj 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No delivery. No refund

I ordered a pogo stick for my grandsons Birthday. Should have been delivered on a Tuesday. Told it would be delivered on Saturday. Did not arrive. I asked for a refund as was promised this if the goods did not arrive on the Saturday. Was told I would have to wait until the incompetent delivery service delivered it back to skatehut. Totally unacceptable. I am waiting on my refund. I would not recommend this company

11. maj 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great customer service

Everyone I have corresponded with at Skatehut has been helpful, attentive and proactive during the frustrating experience of my missing order. I was informed about each stage of the process and once established that there had been a potential incident with the delivery service, a new item was sent to me quickly. I spoke with Megan mostly and found her polite and effective with my order

17. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer care second to none

The items I ordered didn't actually arrive, although this has never happened before and I've used Skatehut many times. I'd like to give a huge thanks to Megan Biddulph at Skatehut, as her customer care was second to none, she guided me through the process to get a refund after apologising for the couriers error in (non) delivering. Megan was polite, efficient and reassured me to use skatehut again. Also, I'd have reordered the skates from them if I'd not already got a pair after my order not turning up, as I had an event I needed to wear them for. Bravo Skatehut, very happy with the service!

16. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Had an issue with a delivery item…

Had an issue with a delivery item missing but infact it wasn't missing I just hadn't checked a box properly. Megan Biddulph a contact from customer services kept in constant contact with me and advised me what to do next, thanks Megan!

14. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Extremely happy with the customer…

Extremely happy with the customer service! I emailed with a delivery issue and within 12hrs I had a very positive, professional, friendly reply from Megan B in Customer service and my issue was explained and resolved. Absolutely love using Skate-Hut. Exceptional quality of goods and someone always willing to help if any questions. Well done Megan B, they're lucky to have you on their team.

14. maj 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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