Although our order wasn’t completed due to low stock, Meg has made sure we have been satisfied with everything. Many options were available on how to complete our order which was a nice touch.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The initial ordering and speed of delivery was good. Unfortunately, the packaging and product arrived damaged. I reached out to SkateHut a few times and had no response over 9 days, so this is certain... Se mere
I genuinely wouldn't recommend this site to purchase anything. About 7 weeks I ordered a flicker as a birthday present which still hasn't arrived. I was also in touch with Meg in customer service who... Se mere
Very quick delivery! Initially I did not receive a conformation email (my own fault), so upon contacting the Skatehut team, Meg promptly replied and advised with the progress of my delivery, with... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
SkateHut is a leading international retailer dedicated to action sports equipment and apparel. Established in 2007 as a family business following a vacation discovery of Heelys, SkateHut has grown from a specialized startup into a comprehensive global supplier. Today SkateHut is owned by the company SkatePro. SkateHut.com manages all international orders, which SkatePro are processing. UK-based customers of SkateHut are served from SkateHut in UK via skatehut.co.uk The retailer stocks a wide variety of skateboards, scooters, skates, BMX bikes, longboards, footwear, and protective gear. Designed to cater to every age and skill level, the inventory accommodates everyone from absolute beginners looking for reliable starter gear to seasoned pros seeking high-performance equipment. At the core of the business is a strong commitment to family values, quality, and community. Because the staff consists of genuine skaters, riders, and action sports enthusiasts, the company provides practical expertise and guidance to help customers find the right products. Every brand in the catalog is carefully selected to ensure durability and value.
Kontaktoplysninger
Storbritannien
- +44 330 027 0202
- email@skatehut.com
- www.skatehut.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We bought the granddaughter some…
We bought the granddaughter some heelies for her birthday, they were sent with the incorrect wheels.
I contacted Megan who sorted out the issue and kept me informed what was happening throughout.
Thank you Megan your an asset to skatehut your customer service is second to none.
Really great service from Meg and team
Really great service from Meg and team, quick at replying to my emails and so helpful. Even refunded my delivery! A very happy customer.
Really helpful customer service from Meg
Really helpful customer service from Skatehut today. Meg sorted out my problem immediately.
It's reassuring to order from a firm where there are actual people to reply to queries - you're not just shouting into the void!
Skatehut is definitely going on the 'good company to order from' list.
Great customer service, but frustrating experience.
What started as a frustrating experience was all corrected by the fantastic work of Meg from the customer support team. My package hadn't been sent out for delivery due to issues out of Skate Hut control. After contacting the team Meg took control of the situation and managed to get my package delivered on time, ensuring my daughter got her birthday present!
Easy order and good support
Easy order, was worried about the delayed despatch but Meg ensured the item was delivered in time for granddaughters birthday.
Many thanks Meg and Skatehut
Absolute credit to SkateHut
Absolute credit to SkateHut. We had a warranty issue with a product we brought. They followed up on it with great speed, great communication and a great end result. Really appreciate that and will definitely order again based on this experience. Shout out to Meg.
Brilliant Customer Experience!
Meg has helped me enormously today following my ordering error…just like to say thank you Meg! x
A credit to Skate-hut indeed!
My reciew is purely about staff member Megan
My reciew is purely about staff member Megan processing my order cancel request. Megan was quick to reply to my email request and dealt with it promptly and professionally and was polite in the process.
I contacted Skatehut because my order…
I contacted Skatehut because my order was taking longer than expected. Meg contacted me within the week and explained the supplier issues they have been having with their stock. Sadly, this isn't something they have control over, and during that time, I had changed my mind about buying a complete skateboard. I asked Meg if I could have a full refund, and she happily arranged that for me. I have used SkateHut in the past and haven't had any issues. It’s just a shame they have been affected by supplier issues like many places these days.
After reading all the bad reviews I…
After reading all the bad reviews I sent an email to ask to cancel my order and ask for a refund, Meg replied very quickly and sorted this out for me
Very helpful
Very helpful. And Cara assisted me and helped me decide what to do. Thanks for your support
Very happy with the deal i got on my…
Very happy with the deal i got on my surfskate but also a good resource for all things skateboarding and will definitely use again. Meg in customer service was excellent dealing with my queries.
I've being emailing MEG
I've being emailing MEG
What a lovely kind helpful person .
Thanks again for you great service.
Cancellation of order
Unfortunately I needed to cancel my order, and Meg from the Skate Hut team was very helpful!
Thanks again, I will be ordering for sure again.
Amazing customer service
Amazing customer service and quickly dealt with my issues when I railed saying i had missed something off my order.
Helpful and quick!
Meg was really helpful with her…
Meg was really helpful with her service. Skatehut is really good.
Meg was very helpful in sorting out a…
Meg was very helpful in sorting out a delivery issue for me.
Placed an order for some replacement…
Placed an order for some replacement elbow pads which I had lost, only to then find them a few hours later! After emailing them requesting an order cancellation, Meg at Skatehut was brilliant. She was able to process this in a timely and efficient manner. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








