SIONYX Anmeldelser 

762
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I've purchased 2 of these nightwave analog cameras over the last few years for different boats. I love the night visibilty if offers and it is a excellent safety feature for those of us who venture ou... Se mere

Bedømt til 5 ud af 5 stjerner

Finally had a chance to acid-test the thing: cloudy night over the water, pitch black out to naked eye - though horizon lights around my bay and far-off city light haze provide a bit of illumination;... Se mere

Bedømt til 2 ud af 5 stjerner

Upon purchase of your explorer pro kit for almost $1,200 I think there is a problem with the sensor or processor in the digital night vision device. It doesn't even work at all in various light condit... Se mere

Bedømt til 5 ud af 5 stjerner

Seeing is believing (pun intended) & their new Nightwave marine cam is the real deal. Was pretty blown away with how much detail it was picking up in tight quarters when docking. Around the docks in t... Se mere

Virksomhedsoplysninger

  1. Fotobutik

Skrevet af virksomheden

SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

762 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(762)

1 anmeldelse inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

The purchased part of the transaction…

The purchased part of the transaction went without incident. The reason I gave one 4 stars is because the finance part of the transaction took two days to complete because of erroneous errors being shown, declining my financing. The app finally pushed everything through but again, it took me trying for two days before the errors finally went away letting me complete the transaction.

14. oktober 2021
Bedømt til 5 ud af 5 stjerner

I have one of the Aurora (green trim)…

I have one of the Aurora (green trim) and am enjoying it immensely. This purchase is an Aurora Pro that I intend to give to my brother for Christmas. He has a boat, and I’m quite sure this will ease his mind if he finds himself coming back into the harbor after dark.

14. oktober 2021
Bedømt til 5 ud af 5 stjerner

Selection of products for security

Easy to shop and purchase. This is not a review of product itself because I haven't received it as yet. I had been interested in SIONYX nite vision for a long time. This Sionyx will not only help me for security of my business, and hunting, it will also document a record of the event.

Thank you!

8. oktober 2021
Bedømt til 5 ud af 5 stjerner

Good unit but not fully functional

Unfortunately I have been unable to get the wifi feature to work. After a series of emailed suggestions that I followed meticulously, it still refuses to pair with my iPhone. They suggested a Zoom call but I don't want to load that software on my devices so it appears I'm stuck with a partly-operational unit. Disappointing.
I was very pleased that the CS manager got back to me quickly by email and chat to assure me that I understood the offer correctly. Possibly related to my computer's security configuration but I had a bit of trouble trying to email for advice. Not a big deal, I simply put my email address in a chat message and it was picked up and put to use in the best way.
I'm looking forward to my Sionyx NV device with the free illuminator which you shipped today. That is a SUPER deal!
Thanks!

8. oktober 2021
Bedømt til 4 ud af 5 stjerner

October Flash Sale - Aurora Pro/Illuminator

I ordered an Aurora Pro (with the free Illuminator) on Sunday, 3 October during the Flash Sale in October of 2021. It was shipped via FedEx on Wednesday, 6 October. I have not received it yet, but I am very impressed with the order processing speed. FedEx has a delivery date of 12 October.

I look forward to receiving it and seeing what the Pro can do. As this is my first decent night vision device - digital or otherwise, I am pretty excited.

7. oktober 2021
Bedømt til 1 ud af 5 stjerner
SIONYX-logo

Besvarelse fra SIONYX

Hi there,

Thank you for taking the time to leave us a review. We hope that once the Aurora arrives, you'll have a chance to review it and tell us what you think!

In the meantime, here are our online manuals & guides to get you started -
https://support.sionyx.com/support/solutions/61000127393

In addition, here are our video tutorials to get you set up with the best settings & mounting solutions - https://youtube.com/playlist?list=PLcE_w7UHKH099q7g4q8LbHR9Zo_iSrC6c

If you need assistance once the Aurora arrives, feel free to reach out to our support team or to my email at jjohnson@sionyx.com anytime!

Best regards,
Justin
SIONYX Team

Bedømt til 5 ud af 5 stjerner

Their customer service is above and…

Their customer service is above and beyond average heck it is outstanding. I had a shipping issue and they corrected it within the week I am going to continue to do business with this company for the foreseeable future they are a wonderful company to do business with thanks again.

29. september 2021
Bedømt til 5 ud af 5 stjerner

They’re On it!

With 1 Phone call Sionyx was On It! They went into Action real quick! Bill was All over it, calling me back shortly after I left a message and making sure my Aurora Pro/Night Vision needs were met!
Thank so very much Sionyx Team!

AL G.

29. september 2021
Bedømt til 5 ud af 5 stjerner

A Unique Customer Service Issue

I use your camera constantly and as an important part of my private investigator business. Customer Service wanted me to return my camera in spite of it just needing a .25 plastic part. I was a little scared and disappointed that I had to send the camera back when I could’ve easily fixed it myself with the correct part. I just didn’t want to be without the camera for an extended time. I sent the camera 2 day UPS and insured it for $800. Sionyx replaced my camera, and threw in two batteries, and a charger cord. They sent it back and it was in my hands within five days (two of which were Saturday and Sunday) from when I dropped it off at UPS. All in all the experience was great and worked out fine. I do wish Sionyx would keep some simple parts on hand, but this worked out great. I use this camera constantly and it’s a great camera and clients love my video work product. In fact I’m going to be adding a Sinoyx Pro to my stable of cameras and I have no concern that Sionyx will support their cameras and customers. In my business, time truly is money, and I’m very pleased that Sionyx understands this and works hard to met customer requirements. I’m looking forward to my new Sionyx Pro in the near future. A special thank you to Bill (head of customer service) for taking the effort and extra time to support my needs.

Tim Schmidt

29. september 2021
SIONYX-logo

Besvarelse fra SIONYX

Hey Tim,

Thank you for taking the time to leave us a review. We're so sorry about your recent service experience. We want to make your experience MUCH better.

We have a small team, but we are doing our best to tend to each inquiry/request to the best of our abilities.

We often request that users ship their units to HQ for repair/part replacement so that our team can properly examine your Aurora. Apologies if this caused any delay in your professional work.

We're happy to assist if you still need additional service help!

Please don't hesitate to reach out to my email anytime at jjohnson@sionyx.com and I can help out.

You invested in us, so we want to invest in your satisfaction!

Warm regards,
Justin
SIONYX Team

Bedømt til 5 ud af 5 stjerner

Great product especially for the price…

Great product especially for the price point. With the IR illuminator it practically turns day to night. My only complaint is the illuminator washes out the background at about 50yds. Other than that it’s worth every penny.

29. september 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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