SIONYX Anmeldelser 

762
•
TrustScore 3.5 ud af 5

3,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

I've purchased 2 of these nightwave analog cameras over the last few years for different boats. I love the night visibilty if offers and it is a excellent safety feature for those of us who venture ou... Se mere

Bedømt til 5 ud af 5 stjerner

Finally had a chance to acid-test the thing: cloudy night over the water, pitch black out to naked eye - though horizon lights around my bay and far-off city light haze provide a bit of illumination;... Se mere

Bedømt til 2 ud af 5 stjerner

Upon purchase of your explorer pro kit for almost $1,200 I think there is a problem with the sensor or processor in the digital night vision device. It doesn't even work at all in various light condit... Se mere

Bedømt til 5 ud af 5 stjerner

Seeing is believing (pun intended) & their new Nightwave marine cam is the real deal. Was pretty blown away with how much detail it was picking up in tight quarters when docking. Around the docks in t... Se mere

Virksomhedsoplysninger

  1. Fotobutik

Skrevet af virksomheden

SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.


Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

762 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(762)

1 anmeldelse inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

aurora pro is good, but dont recommend buying direct

aurora pro is a good camera
dissapointed i didnt do more research though, at many retail stores they sell the pro along with the illuminator plus a bundle of many accessories for the same price i paid just for the camera itself, i guess i shouldnt buy directly from sionyx if this is how it is.

20. august 2021
Bedømt til 4 ud af 5 stjerner

It's an awesome device

It's an awesome device. I just wish that all of the color scales worked as well as the color one, and I thought the zoom would be better also. But, other than those two things, I love it.

19. august 2021
Bedømt til 1 ud af 5 stjerner

Worst team ever always cancel

Worst team ever I order my item three time all three time my sales was canceled. Finely my item arrived & is not all they advertised I work with US Border patrol & I use different Binocular / scope & work perfectly. Not SiOnyx..

17. august 2021
SIONYX-logo

Besvarelse fra SIONYX

Officer Khan,

Thank you for taking the time to leave us a review. We appreciate your honest feedback. We're sorry about your ordering experience. We hope that we can provide an elite level of service moving forward.

You supported us and we are more than happy to support you.

After taking a look at your order, your camera is still in transit but should arrive soon. If you have any questions on how to get the best performance out of Aurora, please don't hesitate to shoot me an email at jjohnson@sionyx.com and I'll help out anytime.

We want you to be set up for success moving forward!

Kind regards,
Justin
SIONYX Team

Bedømt til 5 ud af 5 stjerner

Korean patch

When using the product, there is no Korean patch, so there is some difficulty in using it. Please upgrade the Korean version as well.

14. august 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Shady business practices?

I was stoked on my new refurb'd Aurora camera purchase for $499 - unfortunately, I just got home from work and checked my email, only to find "order canceled due to fraud". I received No call, no email - just "ORDER CANCELED" and wouldn't you know it -sold out now! I have to say it feels a little shady. Now If I want camera I have to pay an extra $300 on top of waiting for my credit from my first failed purchase. Thanks Sionyx

13. august 2021
Uopfordret anmeldelse
SIONYX-logo

Besvarelse fra SIONYX

Hi Carrie,

We're sorry about your recent purchase experience.

We have many programs in place to prevent fraudulent activity. Sometimes the system gets confused when you have a different billing address from your shipping address.

Our refurbished units went quickly because we had a VERY limited amount of stock at a very attractive price point. We will replenish this inventory over time, so please don't hesitate to reach out anytime for assistance.

I see you've already placed an order for an Aurora Black, but if you would like it cancelled please don't hesitate to reach out to my email at jjohnson@sionyx.com anytime.

Kind regards,
Justin
SIONYX Team

Bedømt til 5 ud af 5 stjerner

I finally received my new Aurora…

I finally received my new Aurora Explorer Pro after there was a mistake in sending me the wrong unit. That's OK, they gave me prompt service and got it looked after right away. I know just have to wait for a clear night and looking forward to using it! Thanks!

Wayne R

11. august 2021
Bedømt til 5 ud af 5 stjerner

Off to a bad start

Off to a bad start, first one I got didn't work, All was resolved and I must say this seems to be an outstanding product, Very Happy!

11. august 2021
Bedømt til 3 ud af 5 stjerner

The GOOD and BAD

The GOOD:
The unit itself works well.
Compact unit.
Screen is clear.
Buttons are easy to access.
Light sensitivity is good for the price point.

The BAD:
The directions are bad.
The battery life is much shorter then they say.
I don't like that you have to take the mount off to change the battery.

10. august 2021
Bedømt til 5 ud af 5 stjerner

Bought a refurb aurora- UPDATE

Bought a refurb aurora. Shipping and delivery was quick. My unit seems to be set at the end of a clear focus. I really cant get it fully focused because it wont adjust any further in that direction. Meaning that the full range of other motion makes it completely blurry. Hard to give a great review since the sight picture never seems to be in full focus. It always has a slight blur to it. It's even worse in day mode during the day. If I could focus the sight picture so it was clear I would have given it 5 stars for the cost. Overall it is still usable but slightly disappointed that it wont fully focus.
UPDATE 8/10/21. Thank you for the reply Sionyx. I did just as you recommended and am able to get a very clear focus. Thats all it was. thank you so much. Updated from 3 to 5 stars because it actually works excellent. I could not be happier.

9. august 2021
SIONYX-logo

Besvarelse fra SIONYX

Hi Steve,

Thank you for taking the time to leave us a review. We appreciate your feedback and want to assist asap!

We're sorry about your current Aurora experience. One thing you can try is to set the diopter wheel before adjusting the front focus ring.

You can adjust it by rotating up or down with the menu pulled up in the electronic view finder.

If this does not work, please don't hesitate to reach out to our support team and we will get you set up for success! We want you to have a MUCH better experience with your investment: https://support.sionyx.com/support/tickets/new

Thank you again, and we look forward to hearing from you soon.

Best regards,
Justin
SIONYX Team

Bedømt til 5 ud af 5 stjerner

Had a issue with my device

Had a issue with my device. Contract support and Bill helped me troubleshoot the device. After we went through all the steps ,it was determined to send it in for a replacement.
Great support team and a AWSOME COMPANY.

THANK YOU SIONYX and your support team.

6. august 2021
Bedømt til 4 ud af 5 stjerner

Good CS

Somewhat hinky web site, but Bill in CS has been very helpful and responsive to all email queries.

6. august 2021
Bedømt til 5 ud af 5 stjerner

Combat infantry Vet

As a Combat infantry Vet I've owned and used various NV devices for hunting and specific operations associated with finding things in the dark. Bar none these are the clearest, lightest and cost efficient that I have used. The optics are comparable to those that cost hundreds more and they are very compact. I mean in the cargo pocket compact. I am a fan. Customer service is also A1. Bill from customer service is the best. I do not work for SIONYX nor did I receive any compensation for my review. I am a very critical person when it comes to Optics and Ammo

3. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The customer service is amazing

The customer service is amazing. My order was placed twice by mistake and after sending an email regarding the situation it was corrected within just a few minutes. I have never seen customer service work as quick as they did.

2. august 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere