This is the sixth vehicle we have purchased with Volkswagen Port Talbot. Their Professional but engaging approach to the experience is second to none. Each Sales representative we have dealt with has understood our requirements both financially and specification of the vehicle. Danielle Pedersen has been involved in our last two purchases and has been knowledgeable and has demonstrated that personal touch that values you as a customer. Kelly was involved with the handover and proved that she also will benefit from Danielle's mentorship.

From the first time I entered the showroom, until I drove the car away, the way my wife and I were treated was 2nd to none, Jared who dealt with our sale was excellent and even when he was off, someone else would keep us up to date with what was going on.
A big thank you to all at sinclair volkswagon port talbot

From start to finish, Nick was professional, helpful, approachable and knowledgeable. He made sure to source exactly to my requirements. A pleasure to deal with him and Leon (who can recommend a good pub for lunch!)

Really good experience. The customer care was fantastic - cannot fault Justin. All information was given clearly. All questions/queries were answered in detail.

Excellent service from everyone I had contact with in Sinclair Port Talbot. Dealt with Leon when purchasing my new car and he was very professional and extremely helpful. No complaints at all and very happy with my new car. Will definitely be returning for my servicing when needed.

A million thanks to Nick Williams for the outstanding service provided from start to finish in helping me to purchase a new car from VW Port Talbot.
In all my dealings with Nick he was courteous, informative, kept me up to date at all stages of the process and most of all kept me re-assured throughout the process of selecting a new car.
Nick also guided me through completing the formal documentation and to finally handing over the car, with a personal service of programming my phone in the new car and my favourite radio station too!
I have been a customer of VW Port Talbot for many years and would highly recommend the team.
Renewed thanks Nick.

Also thank you to Gareth and Leon for your help in the process too. You are a great team!

Helen Mitchell

Excellent customer service, friendly and quick!

From first viewing the car to driving off the forecourt was an easy experience. No pressure from the salesperson Nick he was very knowledgeable and answered any questions asked. Aftercare service was amazing with calls and emails. Highly recommended purchasing from Sinclairs it was a pleasure!

Very good positive service from Nick. Communicated well for every stage of the process. Speedy delivery of the vehicle. Happy with the overall service.

Jared at Sinclair Port Talbot couldn’t have been more helpful, he answered all my questions and kept in contact with me throughout, via phone calls and personalised videos. He made sure everything ran smoothly and I couldn’t be happier with my new car!

Customer service was excellent and the car was lovely

Great experience at Sinclair Volkswagen Port Talbot from start to finish. Great range of cars and very helpful and friendly staff especially Leon.

Nick Williams was polite courteous and very helpful when asked questions regarding the rock I was buying he explained all the controls and switches,he was very thorough in all aspects.

Great customer service from Nick, extremely helpful and very knowledgeable about the car he sold me.

Had first class service when buying my last 2 cars from here, friendly knowledgeable sales staff and great communication always.

Warm friendly welcome hassel free process very professional really nice people made us feel relaxed after long journey to dealer made me a lovely cup of tea an a hot chocolate for my son 😀 would definitely make the long journey again for another purchase Danielle an all staff are a Credit to this branch staff also had a good knowledge of the history of the company was interesting to learn about such a nice part of the country.

Thank you to all

Mr harrison

Port Talbot branch is worth a visit!

Highly recommend taking a trip to this branch, the welcome is great, the knowledge of the staff is great and the offers available for the cars is great!

Big shout out to Leon the salesman, he is very knowledgeable and approachable - no pushy sales!

Salesman was very knowledgeable and helpful.

Excellent service. Jared looked after me every step of the way. Would definitely recommend.