Richard has been amazing! I have been looking to get a new car for a while and we saw the polo 50 edition crystal blue. Richard was helpful all the way and was lovely to meet in person who made sure i... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The personal service of the salesman- Mr Middleton [Richard] His technical.knowledge and advice made me feel safe. Also texted seem to wirk well together
Wayne our sales consultant was fantastic .He was friendly, patient with myself and my husband .As we were undecided on which car to choose .He showed us different models and explained all the feature... Se mere
Virksomheden har svaret
Simon Clay was extremely helpful and explained all aspects of buying a new VW T-Cross car. I was offered a test drive and Mr Clay made sure I understood each stage involved in the purchase and financi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Sinclair Group - Sinclair Volkswagen Cardiff
Skrevet af virksomheden
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktoplysninger
Wharf Road, CF10 4BB, Cardiff, Storbritannien
- 029 2049 2100
4,8
Fremragende
307 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is the second time I have been to…
This is the second time I have been to Wayne he is brilliant, I’ve told him what I need and he’s sourced it to the t. No fuss. Always available on email / over the phone. I look forward to returning to him on the next occasion.
25. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words and continued support! It's always a pleasure to assist you and we take pride in sourcing exactly what you need. Looking forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Excellent staff you’re made welcome…
Excellent staff you’re made welcome from the second you walk in to the showroom.
Best customer service you can have.
22. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Wow! Thank you so much for your kind words! Our team takes pride in providing exceptional customer service and we're thrilled to hear that you had a great experience with us. We look forward to welcoming you back to our showroom in the future!
Many thanks,
Sinclair Volkswagen.
Friendy and knowledgeable staff
Friendy and knowledgeable staff, I do think that a test drive should be on your own apposed to the sales being beside you, I think one gets a better feel of a car having it for a few hours as other brands do. Good hand over
22. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your feedback! We're glad that you had a positive experience with our staff and appreciate your suggestion for test drives. We always strive to provide the best service possible and will take your suggestion into consideration. Thank you for choosing our dealership.
Many thanks,
Sinclair Volkswagen.
Great service
Great service , helpful ,knowledgeable , good people skills , just really nice experience, many thanks
18. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We are thrilled to hear you had a great experience with our knowledgeable and friendly team. Your satisfaction is our top priority. Thank you for choosing us!
Many thanks,
Sinclair Volkswagen.
I found Sinclair to be professional…
I found Sinclair to be professional throughout the whole process and would highly recommend them if you’re looking to purchase a used or new vehicle.
17. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We strive to provide exceptional service and are grateful for your recommendation. We're always here to help with your vehicle needs.
Many thanks,
Sinclair Volkswagen.
Very helpful from start to completion.
13. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind review! We strive to provide excellent service from beginning to end. It was our pleasure to assist you!
Many thanks,
Sinclair Volkswagen.
Great experience with Wayne Conor made…
Great experience with Wayne Conor made buying a pleasure. I cannot praise him or Sinclair enough . If you need a car they are the people to go to.
2. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
We are thrilled to hear that you had a great experience with Wayne and the team at Sinclair! We strive to make car buying a pleasure and we appreciate your kind words. Thank you for choosing us for your car needs!
Many thanks,
Sinclair Volkswagen.
Very good experience
Wayne was fantastic from start to finish. Constant communication on when the vehicle was due to arrive and when I could collect. Went through everything in detail and made me feel comfortable the whole time. A very good experience all round.
1. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Hi there! Thank you so much for your kind words! We truly value the importance of great communication and making our customers feel comfortable throughout the entire process. We appreciate your support and hope to work with you again in the future. Have a fantastic day!
Many thanks,
Sinclair Volkswagen.
Turned up a day earlier to pick up my…
Turned up a day earlier to pick up my new car and even though they were really busy, they took the time needed. They were very professional.
1. januar 2026
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We are thrilled that you had a positive experience picking up your new car. Our team always strives to provide excellent service, no matter how busy we may be. We appreciate your business and hope to see you again in the future.
Many thanks,
Sinclair Volkswagen.
Sales experience
Whole experience felt comfortable and risk free. Salesperson was accommodating, informative and highly professional as well a reassuring.
30. december 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
We are so glad to hear that you had a comfortable and risk-free experience with our salesperson. It's our goal to provide excellent customer service and we're thrilled to know that we were accommodating, informative, and professional throughout the process. Thank you for your feedback!
Many thanks,
Sinclair Volkswagen.
Sinclair VW Cardiff
Always a great experience when dealing with Sinclair VW Cardiff. Nothing is too much trouble! This visit we were greeted by Tracey on reception, new car sale sorted out by Babs in sales, and question about other car answered by Sarah on service! 5 🌟 🌟 🌟 🌟 🌟 all the way ! Thanks
19. december 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your kind words! We are thrilled to hear that your experience at Sinclair VW Cardiff was nothing short of exceptional. Our team takes pride in providing top-notch customer service, and we are glad that Tracey, Babs, and Sarah could assist you. We appreciate your loyalty, and we look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Amazing customer service at Cardiff…
Amazing customer service at Cardiff Sinclair today helped to fix my key fob and key back together
Thanks Ben much appreciated
All staff's are brilliant 👏
16. december 2025
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for the positive feedback! Glad we were able to help fix your key fob and key. Our team at Cardiff Sinclair strives for excellent customer service and we are thrilled to hear that Ben and the rest of our staff delivered. We look forward to serving you again in the future 👍
Many thanks,
Sinclair Volkswagen.
Extremley well looked after,very happy…
Extremley well looked after,very happy with my purchase.
10. december 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words! We are thrilled to hear that you were well taken care of and satisfied with your purchase. We truly value your support and look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Made the buying of a new car easy.
Made the buying of a new car easy.
Paul Clough is knowledgeable and took time to inform me about different options.
Many thanks.
2. december 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words! We always strive to make the car buying process smooth and informative for our customers. We appreciate your business and hope you enjoy your new car. Cheers!
Many thanks,
Sinclair Volkswagen.
Efficient and friendly process.
The whole process was managed in a very friendly, helpful and efficient manner.
6. december 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your lovely review! We are glad to hear that our team was able to provide a friendly, helpful, and efficient experience for you. We strive to make our customers happy every step of the way. Thank you for choosing us!
Many thanks,
Sinclair Volkswagen.
Highly recommend Sinclair in Cardiff…
Great service Paul quickly understood what we were looking for in a car and was extremely helpful
6. december 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for your kind words, it was a pleasure helping you find the perfect car. We always strive for excellent service and we're glad we met your expectations. See you on the road!
Many thanks,
Sinclair Volkswagen.
Good communication and appropriate…
Good communication and appropriate sales follow up.
23. november 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your review! We pride ourselves on keeping in touch with our customers and making sure their needs are met. We appreciate your support!
Kind regards,
Sinclair Volkswagen.
Colin was very helpful and thorough…
Colin was very helpful and thorough throughout the experience, can’t ask for more.
21. november 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you so much for the kind words, we're thrilled to hear that Colin provided exceptional service during your experience. We appreciate your support and look forward to serving you again in the future!
Many thanks,
Sinclair Group.
Bought a second hand car
Bought a second hand car. No budge on price. No budge on trade in - times is ‘are. It’s a car dealership. No surprises there
11. september 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
Thank you for your feedback. We strive to offer fair pricing and trade-in values to all our customers. We apologise if you were not satisfied with your experience at our dealership. We value your business and hope to have the opportunity to exceed your expectations in the future.
Kind regards,
Sinclair Volkswagen.
Excellent service from sales team…
Excellent service from sales team Martina went above and beyond in helping me select right car for my needs
23. november 2025
Besvarelse fra Sinclair Group - Sinclair Volkswagen Cardiff
We are thrilled to hear that Martina provided excellent service and went above and beyond to help you find the perfect car for your needs. Our sales team always strives to exceed customer expectations. Thank you for choosing us!
Many thanks,
Sinclair Group.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.