Located the used car on the internet. Showroom was open on the Sunday. John was a gentleman. Looked after both of us well. Showed us the car. Not pushy at all. He was open about everything.

From the first time I 'popped' in to the show room to the completion of my purchase all the staff were friendly and helpful, I dealt with Dan and he was very professional but also friendly and reassured me I was doing the right thing. I absolutely love my new car and the only downside is that I wish I'd bought a car from you guys years ago.

Excellent friendly service with very helpful advice.

Well treated, made to feel that although we weren't spending £50k on a new car, our custom was valued. There was no pressure to buy the decision was ours. The salesman was down to earth, honest, informative & patient with 65+ clients. He understood that it was 9 years since we'd bought a car & the new Golf technology had moved on dramatically. He talked us through enough of it's features not to overload us, but gave us a good understanding of the main points & answered any questions we had. We would recommend Bridgend VW to anyone.

Very good customer service . We decided very quickly on which car we liked . The process and information was 5 star . After picking up our new car , the customer service after sales phoned to ask if we were pleased or if we had any questions or concerns . We love our new T Roc automatic , its fantastic to drive

Helpful and pleasant staff, nothing too much trouble

Exceptional Customer Service & Expertise

I had an outstanding experience at Volkswagen Bridgend. Nav demonstrated exceptional customer service from start to finish—friendly, professional, and genuinely helpful. Their product knowledge was impressive, and they took the time to answer all my questions thoroughly. The service was efficient and hassle-free. Highly recommend for anyone looking for quality support and expert guidance.

Everything was spot on.Car was ready on time and beautifully displayed.The sales staff were all excellent and did their very best for us,as always.

Always a pleasant welcome from the moment you walk through the door. Effective and efficient Team working to ensure a helpful Service delivery.

Everyone very friendly and made you feel welcome

Excellent staff

The staff in Sinclair Bridgend are so friendly and kind. I have been purchasing VW from them since I learned to drive 30 years ago and I will not even consider going to another dealership.

Great overall experience, no pressure to sell a car to me, I like that, I asked when I found the car I liked, then the Gavin the salesman came to see me, talked me through all the options, made it all clear.The part exchange was simple and the handover went smoothly, couldn’t fault it.

Every member of staff was very helpful and polite made us feel very welcome

Staff friendly and helpful with the technical issue I had with my new vehicle which they resolved.

Communication has been great, enquires regarding the car was very efficient, John has been super helpful and friendly.

First time to use Sinclair Bridgend and what a great experience it turned out to be.From John Abbott who went through everything we needed to know from the purchase to the hand over of our new car to the ladies on reception.Even the coffee and welsh cakes were great

Great service Dan Townsend was a fantastic help would definitely use again

Amazing experience. From the minute you walk in, they make you feel like part of the family. Every single member of staff that we dealt with was professional, friendly and went above and beyond. We went in for 1 car and because of the outstanding service we are walking out with 2!