Great service from Dan and the team at Sinclair

Great experience purchasing a new car. Can’t fault anything!

Fantastic service, Jacob was great!

This is my third purchase from Sinclair and as always a quick simple process provided by the company especially salesman Dan Ellis with no pressure selling. Highly recommended.

i was helping my daughter to by a second hand car we visited several garages she liked the Arona due to size and located a car within her price range we dealt with Martin at Swansea garage we visited several times due to our issues he was available and helpful on all occasions finally purchasing there was no pressure thank you Martin

Excellent price for new Ateca TSI Experience caught my eye as cheapest on Auto Trader.
Purchase was straight forward and easy I knew exactly what I wanted.

Car with 5 miles on clock in pristine condition was delivered on a trailer.

Highly recommend

An excellent experience, our sales person, Tom was knowledgeable and nothing was too much trouble. The car was pristinely presented and the whole buying process was seamless.

My first time with Seat.
Dealt with Terri Key, we test drove a couple of cars and Terri worked to get the best deal for us without being pushy, had the car almost 2 months now and very happy with it.
Would definately purchase here again.

What an easy experience! The entire process from going to view and test drive the vehicle to payment and collection was laid back and best of all, we was not pressured into anything! I felt at ease as soon as I stepped into the dealership. Terri was lovely and helped us through from start to finish, she couldn’t have done more! She kept me in the loop about everything and even followed up a week later after collection, asking about the vehicle and how we’re getting on with it and if there was anything further required. I couldn’t recommend highly enough.

Super friendly and helpful, in thrilled
With my car.

Good welcome,good customer service and treated as a valued customer.

Improvement required in communication and blame should not be passed between your departments . It should be a seamless service working as one team . As a customer service trainer I recognise this, so guess it’s an area of improvement across your business model.
Maybe the sales people should have a more prominent buddy system - so if it’s their day off and something is required on that day, it is automatically passed to the buddy colleague with an in depth handover . Customers like continuity and communication . This is key and missing in today’s workforce it seems .
Also customer loyalty should be more prominent - we’ve bought 30 cars over the years from Sinclair and thought this was not rewarded accordingly .

Very good and informative

I contacted the dealership in regard to a car I had seen on their website.I spoke to a member of the sales team called Martin and an appointment for a test drive was arranged.On arrival I was greeted by a friendly member of Reception who kindly offered me tea/coffee while waiting for Martin who was with another customer. Later on after the test drive Martin answered all my questions in relation to P/X and a sale was agreed. A date and time was confirmed for handover. Martin explained that as he would be unavailable on the day in question and a fellow salesperson called Jacob would arrange everything and a very smooth handover followed .
I cannot thank enough the team at Sinclair Seat for making the buying experience so enjoyable from start to finish.All the staff are a credit to the company and I cannot speak highly enough of Martin and Jacob for their customer skills and expertise. A thankful customer.

Great customer service and the sales team went the extra mile to get me a good deal

Dan who sold us our car was a pleasure to deal with. He was helpful and polite at all times

Harry was so helpful. From initial contact, financial proposal to explaining the features of the new car on collection. Everything was clearly explained and not rushed.

Excellent help, advice and guidance provided by Martin (as usual)

Recent car purchase from Sinclair SEAT. Dealt mainly with one salesman who was polite, respectful and knowledgeable. Dealt with another who put me off the transaction! Fortunately the original salesman got back in touch and we were able to negotiate a deal and discuss terms for collection that suited me. Have used the garage for a number of repairs always satisfied. Shame such a distance to travel being all the way in Gorseinon.

Great service from the test drive to the pick up. Fantastic communication throughout the purchase. Would highly recommend the brand and harry.