My Range Rover evoque had to go in for a software update and investigation of the glass roof. Service manager Sean and colleague Aaron were very helpful and understanding. The service you get at Sincl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We recently bought a Jaguar F-Pace from Sinclair Newport and from start to finish the experience was very professional and put the customer (i.e. us) at the centre. We dealt with Ryan and Ashley, w... Se mere
Virksomheden har svaret
Sean, on the service desk, was excellent. He went over and above to ensure everything was sorted quickly with the car - he even made me a cuppa when the machine was out of order! I noticed he was like... Se mere
Virksomheden har svaret
Yet again fantastic service from Rhian and Sean at Sinclair LR Newport .i have used this dealership for both service and repair and have never been disappointed. Help and communication 5 Star..
Virksomheden har svaret
Virksomhedsoplysninger
Om Sinclair Group - Sinclair Jaguar Newport
Skrevet af virksomheden
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktoplysninger
Long-ditch Road, Queensway Meadows, NP19, Newport, Wales, Storbritannien
- 01633 271888
3,8
God
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had a high voltage error came up booked…
Had a high voltage error came up booked it in for diagnostic test unable to take in on the day so they allowed me to take in in on the Saturday did the test and phoned to say a deep diagnostic was needed i then had a phone call from Rhian to inform me it was covered by the garrentee and work completed the next day she was almost as happy as I was i can't praise her or Jaguar Newport enough great service very professional and a absolute pleasure to us them after reading some nightmare issues on the I Pace forum it was great to have such a positive experience HIGHLY RECOMMEND SINCLARE NEWPORT
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Adrian, thank you so much for your glowing review! We strive to provide exceptional service and it's wonderful to hear that Rhian and our team at Sinclair Jaguar Newport exceeded your expectations. We are glad we could resolve the issue quickly and get you back on the road. Thank you for recommending us, it means a lot to us. See you at your next service.
Best wishes,
Sinclair Jaguar Newport
Called at 12.50 to book a service was…
Called at 12.50 to book a service was told someone would call me back. Now 17.20 still no call. Must be extremely busy so will need to look elsewhere
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Teresa, thank you for your feedback, and we’re sorry to hear about your experience. We appreciate how frustrating it is to be told you’ll receive a call back and then not hear from us.
This isn’t the level of service we aim to provide, and we apologise that we let you down on this occasion. Your feedback has been shared with the team so that we can address this and improve our follow-up going forward.
Kind regards,
Sinclair Jaguar Newport
Jaguar F-Pace sale despite a zoom bomb
We recently bought a Jaguar F-Pace from Sinclair Newport and from start to finish the experience was very professional and put the customer (i.e. us) at the centre.
We dealt with Ryan and Ashley, who were both very friendly, knowledgeable and professional. They answered every question with accurate facts and figures and ensured that we knew everything that was necessary to complete a purchase. When we inadvertently gate crashed a zoom meeting, Ashley still took the time to come out of that and deal with us - very professional and appreciated. The vehicle handover was very good despite there being a small problem with the screen washer system. This was quickly rectified and we have been enjoying our wonderful Jag ever since.
Thanks guys for making our experience so wonderful.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Ian, thank you for choosing Sinclair Jaguar Newport and taking the time to share your experience. We are thrilled to hear that our team, especially Ryan and Ashley, provided you with a friendly and professional experience. We apologise for the small issue with the screen washer system, but we are glad it was quickly resolved. Enjoy your new Jaguar F-Pace!
Best wishes,
Sinclair Jaguar Newport
Excellent service
The service we had buying our Range Rover was excellent the salesman Ryan Sullivan was exceptionally helpful and friendly nothing was too much trouble and he had excellent customer service skills and good overall knowledge and expertise . I would definitely buy a car from him again .
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Mrs Perry, thank you so much for your kind words. We're thrilled to hear that Ryan was able to provide exceptional service during your Range Rover purchase. We pride ourselves on our knowledgeable and friendly staff, and we're so glad that you had a positive experience. We look forward to helping you with any future car purchases. Thank you for choosing Sinclair Land Rover Newport!
Yet again fantastic service from Rhian…
Yet again fantastic service from Rhian and Sean at Sinclair LR Newport .i have used this dealership for both service and repair and have never been disappointed. Help and communication 5 Star..
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi James, thank you for the glowing review! We strive to provide exceptional service and are glad to hear that Rhian and Sean at Sinclair Jaguar Land Rover Newport have met your expectations. We appreciate your continued trust in our retailer for service and repairs.
Best wishes,
Sinclair Jaguar Newport
Excellent service
My Range Rover evoque had to go in for a software update and investigation of the glass roof. Service manager Sean and colleague Aaron were very helpful and understanding. The service you get at Sinclair Newport has always been great. No problem or issue is too big and Sean and his team have always made the experience that much better. Thank you.
13. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Andrew, thank you so much for taking the time to leave us such a kind review. We are grateful for your continued trust in our team, and we are thrilled to hear that Sean and Aaron provided you with exceptional service. We strive to make every visit to Sinclair Newport a great experience, and we look forward to serving you again in the future!
Best wishes,
Sinclair Jaguar Newport
Excellent customer service
Sean, on the service desk, was excellent. He went over and above to ensure everything was sorted quickly with the car - he even made me a cuppa when the machine was out of order! I noticed he was like this with all the customers, helpful and considerate.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Debbie, thank you so much for your kind words, we are glad that Sean was able to provide you with excellent service! It's our goal to go above and beyond for our clients, and we're happy that you noticed. We will be sure to let Sean know how much you appreciated his help and consideration. We hope to see you again soon!
Best wishes,
Sinclair Jaguar Newport
investigation work…
Took my Jaguar in for investigation work over the inoperative Pivi Sat Nav.
Investigation undertaken and necessary software work completed successfully, everything resolved on schedule. Rhian and Sean were informed and very helpful.
30. september 2025
Uopfordret anmeldelse
Besvarelse fra Sinclair Group - Sinclair Jaguar Newport
Hi Robert, thank you for sharing your feedback. We're delighted to hear that the investigation and software update were completed to your satisfaction and on schedule. Rhian and Sean will be so pleased to know their support made a difference. We appreciate you choosing us and look forward to welcoming you again in the future.
Best wishes,
Sinclair Jaguar Newport
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.