Initially got worried based on some of the reviews on here, but it looks like they do have a physical store which has really good reviews. Called their store and spoke to one of the employees before o... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My experience at Ruby’s was nothing short of amazing! His store was organized and easily accessible. Ruby literally has everything from dresses, purses, shoes, and so much more. Even hats and scarfs,... Se mere
This store is great for prices being low, but that being said you must make sure your measurements are correct. The return process is so costly it doesn’t make sense to send the dress back. They state... Se mere
I received the dress late mid week and called and left a message Friday night on the machine and sent a message via their website to call me to return the dress .. nothing none called or replied to my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Boutique
- også i
- Kjolebutik
Skrevet af virksomheden
Here at Ruby’s, we are proud to bring the best Prom, Homecoming, and Formal Dresses directly to you. No matter what the occasion is, we will help you find the perfect dress. Please feel free to come to our our store located in Maple Heights, Ohio. We can help you find the right dress and make sure it’s the perfect fit. We offer spacious dressing rooms, in house dress alterations, and knowledgeable staff ready to help.
Kontaktoplysninger
20850 Libby Rd, 44137, Maple Heights, USA
- 216-242-6100
- www.shoprubys.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Non existent customer service
I ordered dresses. One has not arrived and the other that has is not the right size. I reached out multiple times to try to get a return/exchange for the proper size since they have a strict 3 day return policy. No response. While I admit the wrong sizing is my error, the lack of customer service/response is not. Unfortunately, I had to reach out to another dress company to see if they had the proper size and may need to go with them instead. 1 star for poor customer service and the second star is because the dress is beautiful and was shipped properly. -3 stars for poor customer service and a dress I can't wear.
I was pleased overall with my order
I was pleased overall with my order, however I paid $50 for flat rate shipping which was ridiculous.
Great experience and great price
Fast shipping, great price and the dress shipped directly from the designer. Ruby’s responded quickly to the questions I had. Very satisfied!
We weren’t expecting such a variety of…
We weren’t expecting such a variety of dresses. Pleasantly surprised at the selection. We were helped by staff and when my daughter didn’t find the dress she wanted they made sure we got what we were looking for. Thank you for helping my daughter find her Prom dress, shoes and accessories.
I was very skeptical about ordering my…
I was very skeptical about ordering my daughters prom dress online. However, Ruby’s was a great choice! Dress was shipped neatly and very quickly! 10 out of 10 recommend!!
Were very helpful in helping select my…
Were very helpful in helping select my prom dress.
Purchased a beautiful headpiece from…
Purchased a beautiful headpiece from the store. I received so many compliments!
Mother of the Bride Gown
I placed my order online and received it in a very timely manner! Gown looks beautiful.
I really didn’t think the website was…
I really didn’t think the website was real.But it’s 110% Legit!!! I’m very satisfied with my purchase, I have to get a few alterations done.Thanks for helping me find my perfect black wedding dressing!!I will order again and shipping was fast!!!
This store is great for prices being…
This store is great for prices being low, but that being said you must make sure your measurements are correct. The return process is so costly it doesn’t make sense to send the dress back. They state this on the website pretty much but it’s just really disappointing that when there’s a problem it cost more than the dress is worth for the customer to fix the problem.
Prom Promise Kept!
Needed a prom gown for my very particular petite daughter. She had her heart set on a particular dress and color. We live in a large New York suburb and could not find the dress anywhere. While doing an online search I discovered Ruby’s. I called and spoke with a gentleman there who assured me they had the dress and could ship it to me in a timely manner. The dress came as promised in 2 days. Even with shipping it was considerably less than what it was at other retailers. Thank you so very much for your wonderful selection and outstanding customer service. I will not hesitate to use Ruby’s again and strongly recommend them.
I had the best experience
I had the best experience! I knew what dress I wanted but I only had 5 days until my event. They worked with me and were very understanding to make sure I get the dress in time and follolwed up to make sure all was well.
The dress came in PERFECT brand new condition and I received nonstop compliments!
Thank you RUBY'S FASHION!!!
Great experience
Dress came way before expected in perfect condition. Very happy with my purchase
ONLINE PROM DRESS PURCHASE
Ordered my daughters prom dress online. The email communication was very clear and concise, they even updated me when the shipping date changed. The dress arrived in perfect condition exactly when I was told it would, and the staff was polite and helpful.
Had an excellent experience ordering my…
Had an excellent experience ordering my dress online. The only problem I had was that they didn't have my size, they said they opened my size up, so I could now order it. It made me feel like I was possibly being scammed. But, all in all, other than that the chat person took the time to find the dress that I wanted and when calling they helped me find which size I should get as I had different measurements that were between two sizes. Thank you so much Ruby's. Cannot wait to wear for my son's wedding!!
The exact Dress we had been searching…
The exact Dress we had been searching for and came in 2 days!! Thank you!
This store is amazing
This store is amazing! I ordered online, they were easy to work with and have a discount code. My dress was delivered in two days from order date.
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