Wish I'd seen the reviews before ordering. Their website says orders done before 3pm will be despatched that day. I ordered at 2:32pm after being let down by another company. I paid £5.95 for... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sizing is inconsistent so unfortunately a gamble to see if jods fit, p and p £5.95 when purchasing £5.95 to return!! No option to send via your own method. £12 to buy something that cost £38!!! Dreadf... Se mere
I had to contact shires customer service regarding a bit I had purchased and after one use the rubber wasn’t coming away. I had no joy with the retailer as my young pony had used his teeth while weari... Se mere
I received a Christmas gift from Shires and needed to exchange the size of a head collar. Customer service was unhelpful and blunt, and I was told they only offer refunds. This is frustrating whe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With over 50 years experience, Shires Equestrian is a household name and globally known in the world of horse riding. A family-owned business since 1968, Shires specialise in apparel and equipment especially suited for the discerning equestrian of all levels. From small beginnings, the company has grown to become one of the most popular brands in the equestrian world. Shires is proud to hold a Royal Warrant to supply Her Majesty the Queen with equine equipment, clothing and footwear since 2009 – a reflection of its commitment to products that deliver performance and reliability. With full product control, from design to manufacture, you can be assured of excellent value for money.
Kontaktoplysninger
Shires, Unit 15, Southern Avenue, HR6 0QF, Leominster, Storbritannien
- 01568613600
- customer.services@shiresequestrian.com
- www.shiresequestrian.com
2,0
Under middel
35 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tempest Original 100 Combo turnout. 100%
Couldn’t resist buying another Tempest Original 100 Combo turnout rug 4’ 3” for my super old Shetty to keep us going throughout winter.
Rain doesn’t soak the rug but trickles off. Had some incredible down pours, and where the rug got very wet it didn’t soak through to him.
So far I’m finding these rugs are brilliant.
16. november 2022
Uopfordret anmeldelse
Delivered straight away
Delivered straight away. The rug fits my horse perfectly and yes so warm in it. Thanks!
17. november 2022
I contacted shires today
I contacted shires today, after I won a free gift from them at your horse live!
Super chuffed with my gift but had a little trouble using the code online.
Paul was so helpful as I just couldn’t get it to work.
Can’t wait for my boots to arrive!
I always use shires products for my horses, I find them reasonably priced and great quality!
Definitely recommend
16. november 2022
Uopfordret anmeldelse
Besvarelse fra Shires Equestrian Products
Hi Zoe, thank you so much for your kind review! Hope you enjoy the boots.
Great website
Great website. Quick delivery. I had to ring the office to check something and they were not only professional but super nice and useful. Would recommend.
8. november 2022
Uopfordret anmeldelse
Besvarelse fra Shires Equestrian Products
Thank you for your lovely review. We take customer service seriously, so this is good to hear.
Great communication and advise
1. oktober 2022
Besvarelse fra Shires Equestrian Products
Thank you for your feedback, We are happy you are happy.
Besvarelse fra Shires Equestrian Products
Thank you so much for your kind works. Nice to know the website is easy to use.
Good quality, reasonably priced equestrian equipment.
I have to share what an amazing and efficient company Shires are. I order fairly regularly from them on line direct to them and not via a retailer. The stuff always arrives the next day, it is reasonably priced and good quality practical equestrian equipment.
8. januar 2022
Uopfordret anmeldelse
Besvarelse fra Shires Equestrian Products
Thank you so much for your kind review
Poor customer experience
Poor customer experience. Purchased the zebtek fly mask, spending double what I did on a previous shires mask.
After a week the stitching started to fail (I was instantly told my horse must have damaged it) , classic blame the customer. The branding also started to peel, and it also rubbed my horses head.
0 apology from shires at any point. I've had to cut the mask up to get my money back. I've been a shires customer for 20 years, but can safely say I won't buy again. So much back and forth, just admit fault, apologise, and send out a replacement that isn't faulty?
I reached out on social media via DM's but was ignored.
2. september 2021
Uopfordret anmeldelse
Appalling product & customer service.
Appalling product & customer service.
Brand new fly mask with fringes worn once and stitching has broken and fringes fallen out. Explanation from Shires is that the horse must have rubbed on something, it is not faulty and they won't exchange or refund without me paying to send it back.
14. juli 2021
Uopfordret anmeldelse
Disappointed
I bought 2 shires rugs (liner and outdoor)from Amazon (church equestrian) and the sizing is ridiculous on the liner. Both rugs are 7 ft and one fits perfectly but the other is really short on the body and nothing like the advert. Unfortunately I have tried it on my horse and tried to use it it so it is not in new condition so the seller won't help. I feel so disappointed when I thought I was setting myself up with a good combination 😭
31. januar 2021
Uopfordret anmeldelse
Shires deluxe hay bag is awful quality
Shires deluxe hay bag is awful quality, £17.99 for it to tear clean across the bottom after a few uses. When complaining to derby house who then contacted shires they intimated I was lying about its use. Wouldn't buy any more of their shoddy products in future.
6. januar 2021
Uopfordret anmeldelse
Great website and fast delivery
Great website and fast delivery, always get me out of a issue when I need something quick
3. oktober 2020
Uopfordret anmeldelse
Fantastic customer experience
Can’t rate the customer service highly enough. A fantastic experience. Quality products, fast, efficient service. Would highly recommend.
4. juni 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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