Every delivery of the order worked smoothly until the heat wave. Than one of my order was not delivered on time unfortunately the computer did not want two transactions separately. I ended up having t... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My visit was expected, which meant i did not have to queue up. It was a fast, personal and cheerful service by staff who I have seen over and over. It was an experience better than a visitit to my GP... Se mere
Superb quality,fast delivery as well.Very pleased with my purchase will visit again too
I was very surprised to recieve my parcel on the day after my order as you used Royal Mail who are usually slow, ordered on Friday arrived Saturday before 10am.
Virksomhedsoplysninger
- Investeringsservice
- også i
- Finansiel tjeneste uden banklicens
- Guldforhandler
- Handel med guld og sølv
- Mønthandler
Skrevet af virksomheden
Sharps Pixley is an independent full-service precious metal brokerage. Founded on traditional values of service, discretion, integrity and respect, we are dedicated to providing a high quality service to a global client base of private clients, family offices, institutional investors, trusts, SIPPs and SSASs. Our interest is to make precious metals accessible in the West End of London with our flagship showroom. Our resources are focused on promoting transparency within the precious metals market, helping us deliver the most competitive prices for our clients. As a wholly owned subsidiary of Degussa, Europe’s leading independent precious metals group, we provide our clients with institutional scale, service and support delivered in a uniquely personal way. Alongside our comprehensive bullion range, we offer investment, vaulting and safe deposit services to clients. We offer gold and silver bars & coins of the highest purity including Sharps Pixley bars, Degussa bars, and coins such as Britannia, Sovereign, Maple & Krugerrand, all available to purchase online or in store.
Kontaktoplysninger
54 ST JAMES'S STREET, SW1A 1JT, London, Storbritannien
- 0207 871 0532
- info@sharpspixley.com
- www.sharpspixley.com
4,7
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic.
Definitely one of the best bullion dealers around.
Easy website to navigate and find what you want, with very clear and competitive pricing.
Order was dispatched within one working day and delivered the next.
Overall superb service. Would definitely recommend.
22. august 2026
Very well packed prompt delivery very…
Very well packed prompt delivery very easy to buy from.
21. august 2026
immediate attention upon entering
21. august 2026
Flawless professionalism
8. august 2026
Delivered as per the quote on time and…
Delivered as per the quote on time and in good condition. Will continue to order in the future
10. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Great service
Great service, and was kept informed throughout re delivery. Will buy again.
7. august 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Customer,
Thank you for your positive feedback. We are pleased that you were satisfied with our service and the communication regarding your delivery, and we appreciate your continued confidence in us.
Kind regards
Your Degussa Team
Investment
Very quick turnaround and delivered very quickly. So all in a very good service
27. juli 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Mr Harrison,
Thank you for your positive review. We are pleased that you were satisfied with the prompt processing and swift delivery of your order.
Kind regards
Your Degussa Team
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Mr Somers,
Thank you for your kind feedback. We are pleased that you found our service professional, courteous and efficient, and we appreciate your confidence in us.
Kind regards
Your Degussa Team
Placed an order (my 2nd order)but was…
Placed an order (my 2nd order)but was sent an email to say that I had to send proof of ID, which I did. A few days later I had a notification from my bank that the funds were returning (they did after 6 days). But no further communication from SP.
I called SP and spoke to a polite lady but she had no idea why and could not access the information to find out, this is completely useless. I next emailed SP asking why they had cancelled my order after I had sent proof of ID. No reply to that or since! How can I leave anything but a one star review? No problems with other suppliers
6. august 2026
Helpful friendly efficiant
4. august 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Customer,
Thank you for your positive review. We are pleased that you found our team helpful and friendly and were satisfied with the efficient service provided.
Kind regards
Your Degussa Team
Use with confidence
Flawless transaction and very fast turnaround. Very professional.
21. oktober 2025
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Mr Rushton,
Thank you for your kind feedback. We are pleased that your transaction was handled smoothly and promptly and that you were satisfied with our professional service.
Kind regards
Your Degussa Team
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Customer,
Thank you for your positive feedback. We are pleased that the collection of your coins was handled quickly and efficiently.
Kind regards
Your Degussa Team
"Review the service you received" - what service?
As I have received an email from Sharps Pixley soliciting a review of 'the service you received', I feel compelled to oblige after my utterly dismal experience with my latest order.
On 7th August, I placed an order through the Sharps Pixley website, paid immediately and everything appeared to be going smoothly. I received immediate confirmation of my order by email, stating that I would receive further contact when my order had been dispatched.
Over the weekend, I could see that my order was displaying as 'pending' - this is not an issue, as I do not expect same-day dispatch, although the website does promise this. However, what is an issue is that on Monday, my order disappeared from my order history, so I was confused as to the status of my order; therefore, I emailed Sharps Pixley. I received no response, so toward the end of business hours today, I called Sharps Pixley for an update. Upon providing my order details, I was informed that my order had been cancelled, with no explanation being provided.
If I had received an email to this effect, stating that my order had been cancelled, it might be understandable. However, what I regard as unacceptable is that I received no correspondence to inform me that my order had been cancelled. As stated above, I only ascertained that my order had been cancelled after I called Sharps Pixley to clarify the status of my order, as Sharps Pixley patently didn't have the decency to respond to my email on Monday.
I have still not received an update, nor have I received formal confirmation of the cancellation of my order or processing of a refund.
No company remotely interested in customer service or maintaining business relationships would behave in this way. Sharps Pixley has proven that its customer service and communication is hopeless; consequently, I shall not be conducting any further business with Sharps Pixley after this abject experience, as I already have positive business relationships with more courteous outfits.
Caveat emptor.
7. august 2026
Uopfordret anmeldelse
Great way to buy Gold
Great way to buy Gold. The website was easy to navigate, prices were good, and the click and collect option was a bonus as I was able to collect from the Central London location, where the staff were helpful and friendly and provided a great service. Recommended.
31. juli 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Customer,
Thank you for your detailed review. We are pleased that you found our website easy to use and that your collection in Central London was handled by our team in a helpful and friendly manner.
Kind regards
Your Degussa Team
price on point
price on point, delivers prompt and always answer phone!very reliable and trustworthy
31. juli 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Mr Dent,
Thank you for your positive feedback. We are pleased that you value our pricing, prompt delivery and availability by telephone, and we greatly appreciate your confidence in our service.
Kind regards
Your Degussa Team
Every delivery of the order worked…
Every delivery of the order worked smoothly until the heat wave. Than one of my order was not delivered on time unfortunately the computer did not want two transactions separately. I ended up having to buy another lot. Every thing is delayed. Francis Johnston has written a report. I know you apologised but I am still waiting for the release of my funds. Not good enough.
29. juli 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Customer,
Thank you for taking the time to share your experience. We are sorry to hear about the delays with your order and the release of your funds, and we understand your dissatisfaction despite our previous apology. We appreciate that the matter has already been documented and hope it can be resolved as soon as possible.
Kind regards
Your Degussa Team
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Customer,
Thank you for your kind review and your continued confidence in us. We are pleased that you have once again been satisfied with our service.
Kind regards
Your Degussa Team
My Sovereign
Although there was an issue with my sovereign at no cost to me Austin dealt with the matter promptly and exchanged my coin for another.
Have used S P before and will buy from them again.
26. juli 2026
Besvarelse fra Sharps Pixley - a member of the Degussa Group
Dear Mr McKinlay,
Thank you for sharing your experience. We are pleased that Austin was able to resolve the issue with your Sovereign promptly and arrange a replacement at no additional cost, and we appreciate your continued confidence in us.
Kind regards
Your Degussa Team
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