Volevo solo informare che ho ricevuto la merce e che questa volta gli articoli sono quelli giusti. Vi ringrazio per la professionalità nonchè per la velocità con cui avete provveduto a rimediare all'... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Website was easy to navigate with a great range of products & extremely well priced. By far the cheapest for the specific item i was after. Ordered then delivered 2 days later. I found customer suppor... Se mere
Information available is to the point and straight forward. Very easy to navigate the site and find what you need. Ordering is easy but logging back in later was not straight forward, they were v... Se mere
This site is great for the real woman wanting to enhance her sexual experience. Really does not have the feel of a seedy sex shop and loads of realistic descriptions for the products listed. Custome... Se mere
Virksomhedsoplysninger
Om sexhealth.co.uk
Oplysningerne kommer fra forskellige eksterne kilder
Dear Customer Welcome, Sex Health sells a range of herbal health products, sexual herbal & health products. We are the official European distributor of MyTenring, Penext, Wolfberry, Vig-RX and much more We can ship to any country in the world and will accept no quibble returns on our products within 7 days of receipt of product or if the product is faulty. SexHealth has over 15 years experience in providing men and women with natural products that can help people overcome embarrassing sexual issues. If you need some help info contact us: customerservices@sexhealth.co.uk The Sex Health team |
Kontaktoplysninger
Storbritannien
- 08008491012
- uk@mywebmailcenter.com
- www.sexhealth.co.uk
4,9
Fremragende
194 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Does what it says on the tin
30. november 2021
Uopfordret anmeldelse
review your product range
one item was missing and the easy rider product was far too small for any use what so ever I cant imagine this product ever sells !! in my case i was miss sold please take it of your product range . in future please give some indication of the specification of these products . look forward to some sort of compensation for the missing product and the completly useless easy rider product.
Victor Morgan
6. december 2012
Uopfordret anmeldelse
Excellent Services
Very pleased with product, delivery and packaging
30. november 2012
Uopfordret anmeldelse
A hole in one!
My first purchases through this site were delivered promptly and accurately, and at some of the keenest prices on the Internet. A very select, but unique, range of items.
1. november 2012
Uopfordret anmeldelse
I expect more quality in all service and product
I received my package quite late
1. november 2012
Uopfordret anmeldelse
great product, quick delivery, all round good service
The best price around, free samples, will definitely use again.
13. oktober 2012
Uopfordret anmeldelse
One meets too rarely with a truly customer oriented supplier. Thanks.
The start up of our relationship has been a bit troublesome, mainly due to my lack of experience in ordering through the internet. Thus I made some serious mistakes filling in the orderform. You have been very, very helpful. What surprised me was not only that I received help when I approached the organisation. The organisation also approached me when it thought I was doing strange things, possibly detrimental to my financial welfare. The payment procedure through my creditcard works fine. The goods I bought from you work fine and I enjoy myself with them. I'll certainly be back in the future.
One suggestion that may even further the quality of your service. At present you use TNT to have things delivered. They give no notice that they will be around with a delivery so you find out they have been there when you come home from outside. You then have to call them to fix a new date. They are unable to tell even whether it will be in the morning or in the afternoon. I am retired so it doesn't matter all that much. But if I were still working each delivery would cost me two off days. Are there companies in the Netherlands who can coordinate better with the customer? Can they be made to make a better effort? Their slogan is: "Yes, we can".
Thanks again. Peter Buiter.
9. oktober 2012
Uopfordret anmeldelse
Satisfied customer
Website was easy to navigate with a great range of products & extremely well priced. By far the cheapest for the specific item i was after. Ordered then delivered 2 days later. I found customer support to be extremely helpful even changing delivery address a few hours after placing my order. Would definitely be spending my 10% discount on next order with them.
29. september 2012
Uopfordret anmeldelse
Good web site. Good product range. Good prices. Good service!
Easy to find what I was looking for on the site and the price was the most competitive I had seen. Ordering process was simple and my order arrived when they said it would. My only critisism was the cost of postage for a small item which would have fitted into a jiffy bag, was the same as much larger item sent as a parcel. But it hasn't stopped me using them again.
21. september 2012
Uopfordret anmeldelse
Satisfied
I bought her solution tablets a couple of weeks ago very pretty purpl tablets.."..".... Very satisfied with delivery as of yet I haven,t noticed any difference in how I feel, they are hopefully going to reduce the hot flushes
I have read on reviews it does take a little while to see any improvement I have two months supply and will stick with it.
3. september 2012
Uopfordret anmeldelse
lousy delivery
My order was: (Your Order #6100005536)
Viamax Pure Power
Pack Size
2 Pack VIAMAXPURE2 1 £7.20
Gold Max
Pack Size
2 Pack GOLDMAXPINK2 2 £8.00
I did not get the ViamaxPure2 and and I ask for GOLDMAX for men and you sent me for women
19. august 2012
Uopfordret anmeldelse
Besvarelse fra sexhealth.co.uk
Dear Jorge,
Apologies for the problem you have experienced. The Gold Max error was caused due to a problem with our ordering system which we have now resolved – thank you for drawing it to our attention.
We will now dispatch you two Gold Max for men. Please keep the Gold Max Pink as a complementary gesture of good will from us.
In regards to Viamax Pure Power, this item is currently out of stock so you should have received notification telling you so when placing your order. As soon as this product is in stock we will dispatch it to you immediately.
If you don’t want to wait, please contact us to change your order. We may be able to offer you an alternative product.
Kind regards,
Customer Services
Besvarelse fra sexhealth.co.uk
Dear Matthew,
We are very sorry for the problem you have encountered. The parcel you ordered was dispatched with FedEx who reported that the parcel was actually signed for and delivered just a couple of days after you placed your order.
Because you have disputed this, we are now entering formal proceedings with FedEx who are launching an investigation into this matter.
We will keep you informed as to how things are proceeding.
To protect our customers, SexHealth is committed to ensuring that theft and fraud do not occur and we take any cases of this seriously, which is why we use some of the best courier services operating in the UK today.
In a gesture of good faith, we will now be sending you another package prior to the FedEx investigation being completed. We hope this will go some way to restoring faith in our service – and we hope you enjoy your order.
Kind regards,
Customer Services
fast, proffesional service
Nice to find a supplier who actually does what is stated on their site. The goods arrived when stated, good quality and a fair price. No drama shopping!.
12. juli 2012
Uopfordret anmeldelse
Non existence of customer service
Do not have time to give a bad review of an incompetent company.
Found better companies that offer good service and look after their customers at a decent price for the products.
29. juni 2012
Uopfordret anmeldelse
Besvarelse fra sexhealth.co.uk
Dear Sir,
I have looked at the notes on our account and unfortunately we cannot offer you any kind of replacement or exchange due to the fact your order violated our terms and conditions.
According to our notes, you bought replacement parts specifically for one device, but assumed these parts would fit another completely different brand having read so on an internet forum that was not affiliated with SexHealth. Had you consulted with our customer services team before placing the order we would have advised you that these parts are incompatible.
Due to the nature of the product, once opened and used we cannot accept a return.
Although you are clearly unhappy with your experience, SexHealth cannot accept responsibility for customers not adhering to sensible usage guidelines. We would however be more than happy to assist you in selecting a product more suited to your particular needs so that you can experience our excellent customer services first-hand.
At SexHealth we are committed to selling top-quality products at the best possible price. To ensure the highest possible levels of customer satisfaction, it is our policy to talk customers through their specific needs before making a purchase wherever appropriate.
If you would like our customer services team to help you select a more appropriate product, please give us a call.
Kind regards,
Customer Services
Good,prompt service
the item has'nt worked for me,i was told to try this by my doctor
26. juni 2012
Uopfordret anmeldelse
Excellent service and products - will be back for more!
Brilliant communication and lightning fast service. Happy to deal with any time!
16. juni 2012
Uopfordret anmeldelse
Very impressed over both service and customer care.
I ordered several items from sexhealth.co.uk to a different delivery adress than my own. To be sure they got the order right and that this was correct, I got a call from customer service checking up on my order.
This makes me feel safe, and I will for sure use them when I have to order other products as well.
12. juni 2012
Uopfordret anmeldelse
mediocre customer service
After 2nd email notifying out of stock there was no further info about how soon reorder would take place and when new delivery could be expected. When order completed I was unable to track on Fedex tracking as it said no consignment could be identified for the number .When package delivered Fedex tracking still showed nothing.
10. juni 2012
Uopfordret anmeldelse
Besvarelse fra sexhealth.co.uk
Dear Phil,
We are sorry your experience with SexHealth did not meet your expectations. I have checked your order and can confirm there was a slight delay between making your purchase and the dispatch of your item from our warehouse due to stock issues. You placed your order on the 26th of May and were informed on the 28th of May via email that there would be a delay. Your order was then dispatched on the 6th of June via Fedex.
In accordance with our terms and conditions - http://www.sexhealth.co.uk/delivery-information - although we do our utmost to ensure items are dispatched on the day you make your purchase, we do allow for up to 28 days between the order being placed and the item leaving our warehouse. In this instance, your order fell well within this timeframe (it was dispatched seven working days after the order was placed).
Regarding the issues you have experienced with tracking, this is a problem with the Fedex system and completely out of our control. We have however passed on your feedback to Fedex. I hope you don’t feel this is a reflection of us as we use Fedex due to their efficient, rapid service and excellent customer services facility, which allows people to track packages online or via the phone.
If you do experience any problems when you purchase from us in future, please contact our customer services as soon as you can and we will do our utmost to help you. You can contact us via our sales line 020 8816 7074 or via the LiveChat facility, which you can find in the left-hand panel on the website.
Kind regards,
Customer Services
Fun fun fun
What can I say..
Well priced, good customer service, quick delivery..
They do what they say.
What more do you want :)
7. juni 2012
Uopfordret anmeldelse
Everything I expected
Received order quickly, was well and discretely packaged. Good quality items at competitive prices... All round a great experience. Would Use again.
22. maj 2012
Uopfordret anmeldelse
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