Unprofessional and expensive Nail Salon
This salon in Chelsea is the most un-professional set up EVER. When you book online there is a set price for a service and a 50minute Time frame allocated. However, you are charged for all extras; gel take off, French polish, nail tidy and the list goes on. Despite charging you for a premium service they do not allow longer than 50 minutes. In my experience when you pay for a service whether nails, hair or a salon treatment it is up to the salon to set a price that accommodates the service. After paying a deposit online and having my appointment rescheduled, they cancelled it on arrival citing that my nails take too long. The only good thing about this salon was a great manager called Jo who they fired, probably for giving good customer service.


