Selfwealth Anmeldelser 310

My Two-Factor Authentication was removed to enable me to login after I changed smartphone. Bear in mind, one must be able to pass the security clearance questions.

Post retirement, I’ve had a lot of enjoyment share trading on the Selfwealth platform. The low fees, real time data and easy to use premium app provide all the features I need for a quick turnover of shares when either day trading or holding longer term. I also greatly appreciated the efficient and effective service provided by the support staff and I thank Julian Landy in particular for overseeing the more complex financial and technical requirements. Given this level of personal support, I highly recommend Selfwealth to anyone wishing to build a share portfolio both easily and economically.
Kind regards,
Dr John Buxton

Their live chat is great, you get help very quickly, thanks!!!

I didn't really use the platform for trading, however, when i accidentally sent a large sum of money to my self-wealth account, instead of another bank account HEATHER and DANNY were exceptional in providing support and reassuring me that I was in safe hands. My issue was resolved the same day.

Really simple and straightforward.

Very concise, and easy to understand information received

I have spent the last 2 hours understanding the interface and platform and I am really happy with Selfwealth. The reason I left CommSec was pricing and some CDIA concerns. Selfwealth does not have those issues and the infuse is so much easier and straightforward to use. Setting a stop loss is a piece of cake here.

I moved some of my holdings from a major bank brokerage to Selfwealth. As with any move, there were issues that arose. These were resolved very quickly by Heather at Selfwealth, who was a great help to me. It was refreshing to have someone who cared about my experience, and who ensured the job was completed successfully.

Really responsive. Alleviated my concerns immediately.

Very polite and helpful, quick too

michael understood the need and delivered promtly

Chloe answered my email promptly and with specific and easy to follow directions

I initially chose Selfwealth some years ago as the fees were lower than the other options I'd seen. Where they really came into their own however was when I had to administer the sale of some shares in my mother's estate. There were complications since I had previously tried to move her shares to SW and didn't realise they were in a state where SW had administration of them but the account details had never been completed, so couldn't be seen on the Dashboard. After her death I reached out to SW and Heather guided me through the process of completing the account, selling the shares and distributing the funds to the beneficiaries. I really appreciated the fact that the same person helped at each stage with minimal lag between emails; unexpected for a low-cost, online only service.

We created a Selfwealth account to transfer shares from my late father's estate and as I had never held shares before the process was a little daunting. Transferring shares from multiple companies to four trustees was not a simple process, as I quickly found out. I was very fortunate that my case manager was very supportive and knowledgeable throughout the journey. Which in fact was a very long one, over five months. Every time I contacted Annette, I was given a quick response and solution to each issue. I can't thank her enough for her pleasant attitude, knowledge and patience throughout. Making difficult situations easily solved. Thanks again to Annette and the team at Selfwealth, my first involvement has made me realise we chose the right company to look after our portfolio.

Great experience, very helpful.

Jake was very understanding, responsive and, helpful on the live chat during a really challenging time for our family. Thank you so much for all your assistance, Jake. Much appreciated

Nicholas went through all my questions patiently and responded to all my concerns with effective communication.

Always able to get prompt response to queries. When problem raised, it was quickly resolved by your support team

I needed help with transfer of stock from Bell Direct to Selfwealth. Vavia from selfwealth has been extremely helpful with this process and is constantly liaising with Bell Direct. Very professional, good communication and efficient. Highly recommend. Thank you

I had an issue with an issuer-sponsored holding. After 5 hours on the phone with Commsec and Computershare with no resolution, I was at my wits' end. I logged on to Selfwealth and was instantly connected via the live chat function to a proactive and highly capable customer service rep (Vavia), who went above and beyond to solve my problem. And she solved it very quickly. This experience has elevated my opinion of Selfwealth dramatically. Their customer service is excellent. I highly recommend Selfwealth to Aussie investors who care about fast, competent customer service. Commsec is an absolute joke!