I booked room 2 at brookvale guest house and when i arrived there were aother people at the same room that booked the same room , they don’t answer or refound . This place need to be reported to poli... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I needed an urgent roof repair doing on my property, so contacted SDM late on a Friday afternoon, Jade and the team couldn't of been more helpful, very quick to respond, and organised for one of thei... Se mere
Virksomheden har svaret
I wanted to say a Huge Thanks for Mark and the Team. Only a week before Xmas I viewed a property as was street homeless and was told the studio was undergoing a complete Gutting and refurb. by some mi... Se mere
I rented room number 14 at Brookvale Guest House for two nights. There's a hole in the ceiling through which sewage water drips from the second floor. The carpet in my room was soaked with contaminate... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Property management and Lettings. Southampton’s most valued independent letting agency and property management company. 'Bringing value to you and your property.'
Kontaktoplysninger
Directors generals house, 15 rockstone place , SO15 2EP, Southampton, Storbritannien
- 023 8218 0168
- info@sdmproperty.co.uk
- www.sdmproperty.co.uk
3,5
Middel
111 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 58 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What an absolute joke of an agency we…
What an absolute joke of an agency we had to threaten a small claims court to get our deposit back. They DO NOT PUT YOUR DEPOSIT IN A PROTECTION SCHEME!!! I cannnot stress enough how careful you have to be if u ignore this review and go with them they don’t put your deposit in any protection scheme I have no idea how they are still running as a “business” there is only three workers there all very young and they’re response times are shocking great for when they want you’re money but when you have an issue with your home like we did for example our boiler it only just got fixed two months before we left the property they don’t reply to you unless it’s something to do with paying them! I can’t stress enough how much you should NOT go with this “company” you will be taken advantage off like they tried to do me by telling me my deposit was used for last months rent when I knew as well as they did that I payed in advance one star is too much for them!
6. september 2023
Uopfordret anmeldelse
Besvarelse fra Sdmpropertyltd
Hi,
I have checked the system and I can not find you on our database meaning we have not rented to you before. Please refrain from leaving reviews if you have not actually received a service. Thanks
Good communication and move in process…
Good communication and move in process was fairly easy.
1. juni 2023
Uopfordret anmeldelse
SDM property have rented my HMO…
SDM property have rented my HMO property for 2 years now, never had any issues property Is maintained to a good standard and payments on time. Mark and Daniel are very hands on and they are good at dealing with issues.
6. juli 2022
Uopfordret anmeldelse
Recently moved into a rented flat from…
Recently moved into a rented flat from SDM
It was clean and property was looked after. Would recommend
10. juni 2023
Uopfordret anmeldelse
SDM properties southampton is the one…
SDM properties southampton is the one of best options for sharing rooms in southampton.
6. juli 2023
Uopfordret anmeldelse
Had no problem with these guys what’s…
Had no problem with these guys what’s so ever, I can’t understand all the negative feedback! they were very helpful.. easy to communicate with and always made sure everything was okay with weekly check ups which was very nice, happy customer 😄
29. juni 2023
Uopfordret anmeldelse
Sdm dirty scammers
Hi all
Massive bed bug infestation in new property 6 new lodgers every room infested when contact no reply ever asked for pictures evidence sent and still no response contacted rentakill and more to contact them also no bathroom light no working hot water no working washing machine no toilet seat bed bugs black mould everywhere we have pictures and video evidence if needed
9. juni 2023
Uopfordret anmeldelse
Extremely happy with the service…
Extremely happy with the service provided by SDM they found me good tenants and kept me updated throughout the entire process. Would highly recommend!
6. marts 2023
Uopfordret anmeldelse
Absolute con artists
The House was cockroach infested the boiler didn't work the electrics were dangerous it took months for any repairs to be done I was never given back my deposit and I was over charged very unreliable absolutely disgusting when I whent to the office it turns out they don't even work out of it and hundreds of people had been there with similar complaints the list goes on and on DO NOT BE FOOLED BY THERE TALK AND DO NOT PUT YOUR SELF IN ONE OF THERE PLACES TO BE SCAMMED
1. januar 2023
Uopfordret anmeldelse
Recently rent through SDM
Recently rent through SDM. They found me a property quickly and moved me in fast. The property was clean and tidy. Thank you!
1. februar 2023
Uopfordret anmeldelse
Do not Trust Mark and his agency
Be careful with Mark at first he turns out to be a reliable person who answers but is not.
Once I arrived on the day set for months he told me that the room was not available and that it had to be cleaned (as written in the contact), making me stay 2 days in the hotel.
Finally, once inside the house was one of the worst things I have ever seen in my life, it was unlivable because of the level of stench and dirt.
Immediately Mark promised to pay me back the deposit but after 2 weeks I still haven't received anything and he stopped answering me.
Be careful and don't trust him.
13. januar 2023
Uopfordret anmeldelse
Besvarelse fra Sdmpropertyltd
Hi,
Holding fees for rooms are non refundable and you was made aware of this so I am unsure as to why the confusion? The room was held for a month for you to arrive, you did not wish to proceed in the room which is fine but like we said it was non refundable. Thanks
Do not rent from these guys
Do not rent from these guys. Our property is cockroach infested. They will not do repairs and no matter how hard you try SDM just ignore their tennants. Decent properties but they do not care what kinds nd of people they rent to.
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra Sdmpropertyltd
Hi Angela,
The above is a little confusing, you state the property is decent but then it’s the tenants? We have had many treatments at your property and they have stated it’s due to the basic hygiene levels of tenants which we outlined is not our responsibility. Please let me know if I can help.
Thank you
Really fantastic service very…
Really fantastic service very professional and informative. Would not hesitate to recommend.
1. november 2022
Uopfordret anmeldelse
Besvarelse fra Sdmpropertyltd
Thank you for the kind words😊
My experience with SDM property was…
My experience with SDM property was fantastic. Mark was very helpful in getting me my preferred accommodation. I enjoyed every touch point of my engagement with the firm. I will always recommend SDM property.
4. marts 2022
Uopfordret anmeldelse
Excellent management services
Excellent management services. Prompt replies to any queries and always prompt payments. Would highly recommend
18. februar 2022
Uopfordret anmeldelse
Mark made everything very easy for me…
Mark made everything very easy for me when becoming a first time landlord. He took control of everything from start to finish and left me very little to do. Easy to contact with fast responses and results to any questions or problems.
18. februar 2022
Uopfordret anmeldelse
They are very experienced
They are very experienced, they know the rules and regulations etc.
They always keep you updated and always reply when you contact them.
Always pay on time - and they always keep you in the loop regarding any ongoing matters etc.
18. februar 2022
Uopfordret anmeldelse
Used SDM since early 2020
Used SDM since early 2020. Always received an excellent prompt service and Mark always replies to all queries immediately and achieves fast results.
16. februar 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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