Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
Extremely creepy. Forcing actual humans to touch and hold their computer screen in order to shop on their site which is most likely being run/controlled by extremely non-human "a.i." is just plain bi... Se mere
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Kontaktoplysninger
4,5
Fremragende
245 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have been attempting to return - no success
I have been attempting to return an order for three business days, without success.
The first day, I tried the phone route and waited an hour to speak to a customer service rep who knew nothing about SCuBA and asked me to send in photos.
I decided to just use the online route which they provide. The first time I did this with a smaller order, I immediately received sn RMA number and a mailing label.
When I did the same with my larger order, nothing happened after repeated attempts.
I am very frustrated as I assume I have no alternative but to wait endlessly in the phone to get this resolved.
I am afraid they are just trying to “let the click run out” so they can say I am past the return window.
This was my experience. My advice is to proceed cautiously with them.
5. februar 2026
Uopfordret anmeldelse
Great company great value thank you
2. februar 2026
Great products and delivered as promised
31. december 2025
Been a great company to deal with…
Been a great company to deal with forever I think been going on 15 years now buying all my dive gear and the great they work with you if you need something the next day they'll get it to you
12. november 2025
Great customer service and communication
Great customer service and communication from Mario and Mary.
23. oktober 2025
Fins arrived quickly fit was just right…
Fins arrived quickly fit was just right and quality is great.
30. oktober 2025
The hard sole booties were perfect for…
The hard sole booties were perfect for my needs! Well made and delivered promptly!
20. oktober 2025
Always fast shipping and products were…
Always fast shipping and products were in great condition. Will love to start using BCD on cruise.
12. november 2025
Customer Service and support throughout…
Customer Service and support throughout the process was excellent. I got a wetsuit that was smaller than expected. They didn’t have the larger size so I switched to a Cressi and they refunded my purchase and bought the Cressi. Very pleased all the way around.
13. oktober 2025
Mario Coehlo was fantastic
Mario Coehlo was fantastic! He intervened with delayed shipping and made sure I received my item before my departure.
29. september 2025
Dive Booties
I ordered some low quarter dive booties. They arrived on time, and were exactly as advertised!
15. oktober 2025
Good product great price
7. november 2025
Everything came so quickly and the rep…
Everything came so quickly and the rep I spoke with on the phone was so friendly.
I really appreciated free shipping!
Three cheers for scuba.com!!
With aloha,
Aerie
7. november 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.