Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
Extremely creepy. Forcing actual humans to touch and hold their computer screen in order to shop on their site which is most likely being run/controlled by extremely non-human "a.i." is just plain bi... Se mere
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Responsive customer support with knowledge of scuba
Responsive customer support with knowledge of scuba and the finer points of gear that fits properly. Thank you
New Scuba Diver getting equipped with ease
Easy to find what you are looking for and the prices are reasonable with discounts happening all of the time. Products arrive in a timely manner and are accurate.
Fast and accurate
I had questions and it was great to talk to someone who was able to put hands on the product and confirm the details due to confusion on the pictures. Very happy and will use this site again. I would suggest that gauges go in a box rather than a lightweight bubble bag.
Terrible Warranty/Repair Team
I purchased a pair of Mares X-Stream fins from Scuba.com on sale. After around 70 dives and less than a year later the bungie strap broke. I contacted Mares and they said that I should handle the warranty through Scuba.com. I asked if I needed too send the entire fin or just the strap and they said the strap. I send the strap and the required documentation, A month later, I send Scuba.com an email asking about the status since I had not heard anything and they said that they had not started the warranty process because I did not send the entire fin. They did not bother to inform me that they were doing nothing. It cost me $10 to send them the strap and will cost another $20 to ship the fin and I do not know what the point is since the only thing broken is the strap. Over a month has been wasted. If I had bought this from my local shop, I could have just walked in and they could have told me what was required and I would know that they were working on it. Yes, Scuba.com has sales but you can go to your local dive shop and ask them if they will price match. I will from now on.
Severely damaged goods - stay away!
I spent nearly $700 on dive gear from Scuba.com, including a dive computer, masks, fins, snorkels, and wetsuits intended as gifts.
The order arrived in a severely crushed shipping box that was clearly not sturdy enough for the value and type of products being shipped. Multiple product boxes inside were heavily damaged, including the packaging for the dive computer.
While the items themselves appear functional, the presentation was completely ruined and the packaging used was inadequate to protect several hundred dollars worth of equipment during transit.
After providing photos and contacting customer service, the final resolution offered was a $20 refund.
I understand shipping damage can happen, but I expected significantly better packaging and customer service for an order of this value. Very disappointing experience.
Great Service
Good selections and great service. Very easy to deal with. Shipping is always quick.
I needed to exchange my original…
I needed to exchange my original purchase for a larger size. No issue in this process.
The process in doing so took a bit longer than I thought it should.
As I understand, credit for returns take a bit to post before reshipping.
Love my new fins!!
Outstanding Scuba Adventure in Utila, Honduras
I recently had the pleasure of joining a scuba diving trip to Utila, Honduras sponsored by Scuba.com and hosted by Devin and Ian. It exceeded my expectations in every way.
Devin and Ian did an excellent job ensuring that divers of varying experience levels felt comfortable and well supported throughout the week. Their knowledge, enthusiasm, and attention to detail created a relaxed atmosphere that allowed everyone to focus on enjoying the incredible diving.
The accommodations were comfortable and exceptionally convenient, allowing easy access to the dive boat and dining room. Meals were plentiful, varied, and consistently enjoyable, providing a welcome way to relax and socialize after a day in the water.
I highly recommend future Scuba.com group trips and would gladly travel again with Devin and Ian. Their professionalism, commitment to safety, and genuine passion for diving made this a truly outstanding adventure.
Five stars and my highest recommendation.
Prompt Delivery & High Quality Product
Delivery was prompt. The product's appearance and quality were consistent with the description and images on vendor's website.
Frequent updates on order
Frequent updates on order, arrived quickly, exactly what we wanted for swim Masks and snorkeling.
Great customer service!
Great customer service!
Great communication about order delivery!
And great product!
Excellent Customer Service
Customer service was able to correct an unexpected issue quickly and effectively and it was much appreciated.
Faber HP steel tank wrong valve
Faber HP steel tank
Caution do not buy anything that says no exchange and no return.
I bought this tank because it stated in both the overview description and specifications page, that it comes with a DIN/K convertible valve, which they falsely advertised. What they actually shipped was a Yoke valve, I guess to get rid of inventory they had to falsify the specifications. I notified them three time about their error with no response. DO NOT be fooled like me.
very quick service
very quick service, good deals and friendly customer service on a return item.
Easy shopping since 1996.
Easy shopping on line. Previous order avail, made for easy reorder. Large selection variety available.
Will keep coming back.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








