Lisa and Gary were extremely helpful and went the extra mile to get us the sofa we wanted, their customer service was exceptional, fully recommend this team at SCS wigan branch.

Thank you very much Lisa and Gary for your time and care!!!

Amazing service from Dale and Gary, both very approachable. They helped us pick out our sofa which we have now purchased. Very easy process from start to finish.

Fantastic staff, Dale was very knowledgable, friendly, down to earth and entertaining all at the same time.
Great Esperance
thank you Dale
regards Stephen and Tracy.

The one to one service was first rate not pushy but very helpful would definitely shop there again ..many thanks

We'd like to say a big thank you to Lisa and Dale at Wigan Scs for the excellent service we received today. They were both very friendly and helpful and we would highly recommend if you are considering buying a new suite to visit this store.

Spoke to Gary at the wigan branch very nice guy, very polite,very informative no pressure sales .Went in for a new 3 seater and came out with a new 3 seater

Had and really quick and efficient experience at the Wigan branch of SCS. Dale was very helpful and friendly and our order was made in no time at all.
Thanks to the staff 😊

Excellent service from start to finish. Dale provided great customer service, very friendly and no pressure at all. Really pleased.

Bought a 'premium' leather sofa from Small Claims Sofas a year ago. At great pressure, also paid for a special treatment to protect it and extra insurance that covered 'everything'.

12 months in, it isn't fit for use. Contact them, send an assessor for the insurance, no, it isn't covered. Apparently, the change in the leather was caused by, and I quote, 'sitting on it'.

The insurance company say it's a manufacturing fault. SCS say it isn't. This means that neither will accept responsibility, but as they blame each other, we have nowhere to go, other than trading standards and the small claims court.

Do yourself a favour and shop elsewhere, unless your particularly fond of court paperwork

Helpful staff. Dale was very nice, friendly, helpful and not pushy.

Compliments to Dale at Wigan SCS, very helpful, polite and well mannered, took his time to give us the best experience and was patient with our budget demands. Plenty conversation and laughs, made it a very friendly experience. Thanks Dale, from Sue and Colin

I had a very nice experience in your wigan store, the sales man was Dale, very pleasant and helpful so I happily bought a sofa with chare.
But not happy with the price of delivery.

Personalised service and great customer service experience

Thanks to Dale and Lisa at Wigan scs for making buying our new lazy boy Daytona purchases an enjoyable experience.
Knowledge/ patience/customer care and going extra mile on securing purchase all on point.
If the product matches your efforts in customer service then alls good.credit to yourselves and company. Thanks John and sue.

Gary from Wigan SCS was fantastic just left us to browse around the store and when we found one we like wasn't pushy just let us take our time and we took sizes and prices home to check if they would fit!
Made another appointment to order and again Gary was so helpful and not pushy let us take our time when ordering them !

Delivery guys was great in built and out in no time ! No wasting time and happy with the result

Great experience at SCS Wigan.
We were allowed to wander for a bit which I really like, Dale then approached us and the conversation was really good. We talked about what we were looking for, given a bit of advice and then were allowed to wander again whilst we talked.
We decided to go with an order there and then and Dale was excellent, talking us through the process, explaining everything really well and not at all pushy, 2 other staff including Lisa were involved, especially in keeping my 4 year old son entertained!!
Just a top experience from start to finish, thanks so much to you all. ❤️
Highly recommended.

Lisa was approachable, helpful and knowledgeable, which really helped us make our decision on which sofa to choose.

Went looking for a sofa bed and Dale and Lisa were extremely helpful! We came away with a better quality sofa than we thought for only a little more!

Excellent customer service
I went the Wigan branch, the staff were amazing 😍 Even though there were few problems they worked really hard to solve them. Came away totally happy about purchase
Amazing customer service, staff went above and beyond to find us the right product

Lisa and Dale fought hard to make sure we had the experience of a life time in SCS Wigan buying our new sofa set. Both took their time to go through several options of sofa and options for each set including colour, fabrics, cushion materials and after care. Their enthusiasm inspired us to make sure we picked our next sofa set through this store.

Lisa and Dale built up a fabulous relationship with us with made myself and my partner feel like we could be relaxed in the buying process.

Lisa and Dale have also been tremendous in making sure we are fully satisfied and have given us details at every stage from browsing to receiving the furniture.

We will be recommending to friends and family to get their new sofas from this particular store through Lisa and Dale.

Craig and Jamie delivered our new sofas today with the upmost professionalism.

I received a courtesy text and phone call on the morning of my delivery and it arrived bang on time.

Craig and Jamie brought all the items into the house and placed them into the correct positions. They built the sofas for me and explained how the specialist Fabric care kit works.

Very professional and efficient. Very respectful of my house and caused zero damage.

Thank you to both SCS Wigan and the delivery team for a stress free and fun buying experience.