The delivery driver brought the wrong chair into our house initially which, having waited for some time for the item worried us slightly. However upon pointing out the error, the delivery driver recti... Se mere
Virksomheden har svaret
Lokation
Skift lokationColne Valley Retail Park, Lower High Street, WD17 2JZ Watford, Hertfordshire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff were very attentive and helpful during our visit to the store. However, at no point were we made aware that some of the fabrics had an increased cost. There was no mention on the label adver... Se mere
Excellent delivery, however we had to wait 6 months for the chair even though the advert now says quick delivery Crew who delivered were excellent
We had a brilliant experience at ScS while looking for our Poltrone sofa. Lisa was absolutely amazing from start to finish – she gave us space to browse at our own pace without feeling pressure... Se mere
Virksomhedsoplysninger
Om Poltronesofa - Watford
Skrevet af virksomheden
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Skrevet af virksomheden
Kontaktoplysninger
Colne Valley Retail Park, Lower High Street, WD17 2JZ, Watford, Hertfordshire,, Storbritannien
- 01923 298970
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Our welcome was warm
Our welcome was warm
The sales man Steve was very polite, helpful and showed us the right product.
29. maj 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
While booking financing took 3 visits…
While booking financing took 3 visits to finish the verification. Would receive sofa in 12-16 weeks ..would review quality later
28. maj 2026
Besvarelse fra Poltronesofa - Watford
Ciao Ankur,
I hope you are well and thank you for your 3* review.
We appreciate your patience throughout the financing verification process and understand that requiring multiple visits can be inconvenient. We're always looking for ways to improve our customers' experience and will certainly pass on your feedback to the relevant teams.
We look forward to delivering your sofa and will reach out once this is ready for delivery, with the first available date
Thank you for your order with us.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Service from Lucinda was very good we…
Service from Lucinda was very good we were treated very well. Wil return when we need anymore furniture.
27. maj 2026
Excellent delivery
Excellent delivery, however we had to wait 6 months for the chair even though the advert now says quick delivery
Crew who delivered were excellent
29. maj 2026
Poltronesofa - Watford
Well done for a speedy process, with no pressure from the sales assistant Nadeem. Really looking forward to our quality sofa.
29. maj 2026
Staff were helpful
Staff were helpful, friendly, not at all pushy and made nice coffee. Delivery was made exactly as arranged.
3. februar 2026
The delivery driver brought the wrong…
The delivery driver brought the wrong chair into our house initially which, having waited for some time for the item worried us slightly. However upon pointing out the error, the delivery driver rectified the problem by bringing in the correct chair. Now sitting comfortably.
22. maj 2026
Besvarelse fra Poltronesofa - Watford
Good Afternoon,
Thank you for taking your time to leave us a review and for sharing your feedback.
I am please to hear that you received an overall positive experience.
I am sorry for any confusion with the furniture on delivery but am pleased to see that this was resolved on the day.
I hope you are happy with your furniture.
Warmest Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Men that delivered it were very good…
Men that delivered it were very good,shame one sofa was the wrong colour and screws were missing
23. maj 2026
The staff were very attentive but there is a hidden cost for some of the fabrics!
The staff were very attentive and helpful during our visit to the store. However, at no point were we made aware that some of the fabrics had an increased cost. There was no mention on the label advertising the price of the sofa and no alert on the fabric samples that it could cost us more. We only found out when we queried the cost as the order was being processed.
20. maj 2026
Great service and professional staff…
Great service and professional staff who delivered on time and unpacked and took packaging away
15. maj 2026
Friendly
Friendly, on time. Put everything together and got on with the job. Took all the rubbish away.. no nonsense and professional.
13. maj 2026
Excellent service delivery was very…
Excellent service delivery was very well organised the guys were friendly and kept you updated with timescale they had respect and were very friendly.
13. maj 2026
Dea was good at her work and explained…
Dea was good at her work and explained the terms and condtions.
My order was simple so not much to do
9. maj 2026
Brilliant Service from start to finish
Brilliant Service from start to finish
Bhaveshi was wonderful in Store
Emails and Delivery were perfect ,
And we have two wonderful, very comfortable, well made Sofas
Thank you Poltronesofa SCS x
9. maj 2026
Really well managed
Really well managed! From the experience in the store to the processing of the order. Then tracking and updating regarding the delivery. The guys also had to disassemble the sofa in order to get it to the upper floor and reassemble it again. No damage done, good manners, great speed! Very happy with this company!
8. maj 2026
My review low score is not really there fault
Lady in store fantastic. Delivery guy nice guys but sofa to big and i had no way to return it.
5. maj 2026
Besvarelse fra Poltronesofa - Watford
Ciao Cliff,
I hope you are well and thank you for your 3* review.
Thank you for your feedback regarding the service from the team in store and our delivery crew. We are pleased that you had a positive experience and appreciate your comments.
We do advise in our terms and conditions that all orders are non-cancellable and we do not offer exchanges or returns on goods.
I am very sorry if this was not the outcome that you may have hoped for.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.