All of the three staff there were welcoming and friendly when I came in. I approached Dave about the items I was interested in, as I remembered him from my previous sofa purchase in May. He was inform... Se mere
Lokation
Skift lokationUnit 7B, Retail World, Team Valley, NE11 0BD Gateshead, Tyne and Wear,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Helpful professional staff who where available if you needed them but let you spend much time as you liked trying out the sofas without direst sales pressure. Result was we bought a sofa and otto... Se mere
When the sofa arrived, they brought it into the house, balanced it on its side but did not keep hold of it so it fell, hit the corner of a piece of furniture and scratched the leather. Did not apologi... Se mere
Virksomheden har svaret
Excellent experience from Poltrone Sofas. My sofa was delivered exactly when I was told it would be and I love it it’s gorgeous. I ordered the Calboli leather sofas (two seater and three seater). Lov... Se mere
Virksomhedsoplysninger
Om poltronesofà - Team Valley
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
Unit 7B, Retail World, Team Valley, NE11 0BD, Gateshead, Tyne and Wear,, Storbritannien
- 0191 731 3300
4,7
Fremragende
1 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Steven and Kai arrived at our house…Steven and Kai arrived at our house prompt. Moved furniture into our house without any damage. Very polite and everything sorted within 20 to 30 minutes.
Steven and Kai arrived at our house prompt. Moved furniture into our house without any damage.
Very polite and everything sorted within 20 to 30 minutes.
3. juni 2026
Prompt delivery and build of furniture…
Prompt delivery and build of furniture by two good guys.
6. juni 2026
New sofa
During two visits to the sore your sales advisor (Steve) was eager to understand our requirements and then patiently guided us through the large range of styles and fabrics making it relatively easy for us to arrive at our final choice.
27. maj 2026
Two good polite delivery lads nothing…
Two good polite delivery lads nothing to much bother.
4. juni 2026
Excellent 5 star service
The delivery experience was fantastic from beginning to end. The communication prior to delivery date was excellent. I received a text and Email on morning of delivery with a shorter window and tracking link. Delivery driver rang me when they were 15 minutes away. They were both friendly and efficient and explained everything in detail. Excellent 5 star service!
I would also like to thank Dave from Team Valley, Gateshead store. He was extremely helpful in store when my husband & I were browsing. There was no pressure or hard sell, allowed us to browse and left us to call on him for help and advice. He was brilliant. A fabulous store too with the most gorgeous aroma when you walk in.
3. juni 2026
Warm welcoming staff who were extremely…
Warm welcoming staff who were extremely helpful and knowledgeable.
2. juni 2026
From ordering to delivery everything…
From ordering to delivery everything went perfect. 2 lads who delivered were very helpful and professional,
27. maj 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Warm friendly member of staff
Warm friendly member of staff. Think we could have been offered an incentive as not taking finance! Will wait for delivery to comment on satisfaction with quality and further service
27. maj 2026
Besvarelse fra poltronesofà - Team Valley
Ciao Bernadette,
I hope you are well.
Thank you for taking the time to leave us your review and for the feedback regarding your experience so far.
We appreciate your comments regarding the service in store and will certainly pass on your comments to the relevant team.
We will reach out once your order is ready for delivery and would love for you to come back and review us at that stage also.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Delivery team were great
Delivery team were great ! Nice and pleasant young lads ! Very helpful!
23. maj 2026
Very helpful staff
21. maj 2026
I was treated with due respect and with…
I was treated with due respect and with a professional manner from when I entered the Store until I left, and the atmosphere was very lay back and welcoming.
6. maj 2026
Team Valley SCS
I was left alone to browse which is a good thing for I went into a bigger store and he kept following me around, so I walked out of that one in Gateshead. The gentleman in Team Valley was lovely and everything was done to perfection and swiftly. Thank you
19. maj 2026
Staff at the Team valley store…
Staff at the Team valley store Gateshead were absolutely fantastic, didn't pressure or keep coming over to look at sofas. The greeting when entering store extremely polite and professional and when it came to the final decision on colours ect were fantastic in helping. 1000% reccomend this store.
12. maj 2026
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