Salesman Will approached us on entry, asked what we were looking for. Told him specifications, leather etc. Told him rough budget. He took us round store and showed other sofas but grades of c... Se mere
Lokation
Skift lokation24 Springkerse Retail Park, 0, FK7 7TL Stirling, Stirlingshire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Steve was brilliant from start to finish Delighted with my new sofa order and the whole experience thanks to Steve. He was incredibly knowledgeable, genuinely helpful and so friendly throughout. Th... Se mere
no hassle when walking about and advisor was excellent at helping us get the order done, he explained fully and answered all of our questions, a great help
We started out to purchase paint for a scratch on the car and ended up with a 3 piece suite. Tis was due to your well appointed showroom. The layout at different levels was eye catching and easy... Se mere
Virksomhedsoplysninger
Om poltronesofà - Stirling
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, Storbritannien
- 01786 477430
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra poltronesofà - Stirling
Good Afternoon Elizabeth,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us and found the staff to be friendly and helpful on your recent visit.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
2 Sofas
2 Sofas
My son took the delivery for me as I was on holiday.
I had phoned to try and to delay delivery for a couple of days as the sofas were not supposed to get into the shop until the 10th of July and I was due back from holiday on the 12th.
No call back
My son soon sent me a photo of a scratch on one of the sofas.
I tried phoning about it today as I am now back in the UK. They were closed.
I will not be home until tomorrow.
I will try and contact them again.
My son said the delivery was fine.
10. juli 2026
Besvarelse fra poltronesofà - Stirling
Good Afternoon Andrea,
I hope you are well and thank you for your review.
I am so sorry to see that you noticed an issue with your sofa so soon after the delivery had taken place. I can completely understand how upsetting this must have been for you.
Rest assured that a service has now been raised and passed on to the 3rd party technicians at Emmiera who will look to have this resolved as quickly as possible.
They will contact you directly regarding any next steps required.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Friendly and efficient staff
8. juli 2026
Kept informed
Kept informed, arrived when they said they would, polite, efficient delivery
9. juli 2026
It’s not often I leave reviews but the…
It’s not often I leave reviews but the service I received was so good, that I feel it only right that I do. Donna, Adele, and Brian From Livingston depot were not only friendly, professional and organised, but they went out of their way to assist and help me. Brilliant team of people who should be commended for their customer service skills. I would have no hesitation in using your company again solely based on the service I received from them. Brilliant is an understatement. It won’t let me change the branch from Stirling to Livingston for some reason but that’s what my review is for.
10. juli 2026
…Satisfied Customer
Good service from assistant who was very knowledgeable about the products. No pressure to buy. Impressed with product range and particularly fabrics available.
I look forward to the delivery of my new armchair in due course.
27. juni 2026
The assistant was very professional and…
The assistant was very professional and dealt with my purchase with confidence and listened to my requirements
1. juli 2026
Sales guy Raymond made me feel all that…
Sales guy Raymond made me feel all that at ease
3. juli 2026
Friendly knowlegable staff happy to…
Friendly knowlegable staff happy to take time and display range of products and explain various payment and delivery options
5. juli 2026
I am pleased with my couch chair stool
I am pleased with my couch. chair and stool they are well made and very good quality leather would recommend. Petronsofa
1. juli 2026
Great choice
1. juli 2026
Shop and sales team were knowledgeable…
Shop and sales team were knowledgeable and efficient. Delivery 3 weeks earlier than expected. We were kept well informed of delivery dates and times. Sofa's were delivered on time, staff were polite, quick and competent. Thanks
3. juli 2026
Very professional and polite
3. juli 2026
guys were on the ball,no…
guys were on the ball,no problems,arrived ahead of delivery time ,
3. juli 2026
Excellant service
Excellant service, no hassel, arrived on the date given. Very please overall.
3. juli 2026
A pleasurable experience from start to finish
Myself and my wife visited your Stirling store on Saturday 27th June and from the moment we walked in we were made to feel welcome by Steve, the sales assistant. We were not put under any pressure and were able to walk around and browse at our leisure. When we saw a suite we liked Steve was very informative and took time to show us how everything worked and showed us alternative fabrics on request.
Steve made the sales process easy and explained everything that we needed to know about after sales and delivery and maintenance.
For a first time in your store this was a very pleasurable experience and I would have no problems in recommending you to friends and family.
Thank you and we look forward to receiving our new suite.
Kevin and Aileen McKeown
27. juni 2026
Great all round experience.
Staff in the shop were very knowledgeable and helpful when we were choosing our sofa bed. The team that delivered it done an amazing job getting it upstairs and into the room we wanted it in.
26. juni 2026
Your salesman Steve
Your salesman Steve, was knowledgeable, professional and extremely helpful.
30. juni 2026
Suite
Everything was fantastic suite came early than it was expected so that was amazing.
26. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.