A very pleasant salesman think his name was Mark.

Everything has gone smoothly from

Our buying experience was spot on the guy was so polite and friendly, and when we got our suite a few months later the delivery was top draw the two guys were great they respected our property and were done in moments. I would recommend poltronesofa 100% to anyone the whole buying and delivery was brilliant A++++

I was kept informed about the arrival of the chair and it came exactly when they said it would,very efficient delivery men,soon had the chair up and running .

So incredibly impressed with this company. From the moment I entered the showroom, to the final delivery, the service has been proactive, timely and professional.
Excellent guidance in store, constant updates and an amazing delivery team who were outstandingly courteous and efficient.

The delivery team were friendly and did a good job, but the sofa itself was a bit disappointing. It arrived with some discolouration, and the decorative trim on one of the sofa legs had already come off, which isn't what I expected from a new sofa.

I also think the shop needs to pay more attention to the delivery details customers provide. I explained when I placed the order that access to my property would be difficult, but it didn't seem like that information was passed on. It made the delivery harder than it needed to be.

Gave notice of delivery early. Fine tuned deliver evening before. Arrived at allocated time and installed in good time. Checked all was working and cleaned up wrappers etc.

After a long day of looking for a new sofa, the wife and I were getting annoyed and bored. That was until we met James our salesman. After telling him the measurements of our living room and what we were looking for, James being the knowledgable, kind and professional person that he is, found us the perfect corner suite for our home. If ever we were looking again in the future, we will most definitely return. 5* service

No pressure in the store to buy anything, they were able to answer all our questions. Delivery was as promised and the delivery staff were very respectful and efficient despite the heat!

Delivered when expected and delivery men set up sofa and moved into position very happy

Really friendly staff, that don't jump on you the minute you walk in. Great experience. Would highly recommend

From start to finish very professional and helpful.starting with Kath who assisted and advised me in the shop in Hedge End to the two very nice delivery men .i was kept informed and rung to advise delivery time.sofa is everything i ordered.beautiful.

good service clean delivery on time everything done as it was said. thank you

This was an excellent service from the lady in the showroom, who was very patient and helpful to the 2 delivery men, who were very careful and efficient.

Me and my partner were shopping for our first sofa, and felt overwhelming, but the team here made it an absolute breeze. The staff member we dealt with was honest, transparent, and genuinely helpful without being pushy at all. The showroom was pristine, service was top-tier, and I’d recommend them to anyone looking for a quality sofa and a pleasant, fresh shopping experience. 10/10!

I was kept informed as to the arrival of the furniture and when the delivery men arrived they were polite and efficient.

staff at the furniture centre very helpful and answered all questions we had