poltronesofà - Solihull Anmeldelser 

1.537
TrustScore 4.5 ud af 5

4,6

Solihull Retail Park, Chalford Way, B90 4LD Solihull, West Midlands,, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We were welcomed in store by Gerald who was very knowledgeable of the products. Gerald was not only helpful but also such a character. He made our sofa buying experience very enjoyable as we all share... Se mere

Bedømt til 5 ud af 5 stjerner

When visiting your Solihull store we were greeted by an extremely nice sales assistant. He was very polite when we entered the store he made us feel very comfortable while just browsing the sofas and... Se mere

Bedømt til 5 ud af 5 stjerner

Greeted warmly as we entered the store. Given time to browse but also kind and friendly service when we had questions or needed assistance. The man we spoke to was helpful and knowledgeable. Would def... Se mere

Bedømt til 2 ud af 5 stjerner

The shop charged the gilde twice and I asked for a refund for the overpayment (which is only £38). I went to the shop many times and they promised to refund many time but it never happen. For the d... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning

Om poltronesofà - Solihull

Skrevet af virksomheden

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrevet af virksomheden


Kontaktoplysninger

  • Solihull Retail Park, Chalford Way, B90 4LD, Solihull, West Midlands,, Storbritannien

  • 0121 733 5450

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.537)

16.738 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic service from start to finish…

Fantastic service from start to finish from the excellent service received from Damain in the Solihull store to the 3 delivery men who brought our sofa today. Had to take the door off to get it in but they did everything they could to get the sofa in and it looks fabulous. Lovely quality and so comfortable.

15. marts 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AWFUL SHOP

AWFUL SHOP
Our sofas were ordered before Christmas, we wanted to cancel after less than 5 days of ordering them and they wouldn’t let us without keeping our deposit, there was no grace period even though we were told there was and now the delivery is being delayed and they still won’t let us cancel. They are saying the date was only ‘estimated’
Never experienced such awful customer service
I would not shop here ever again

24. februar 2025
Uopfordret anmeldelse
poltronesofà - Solihull-logo

Besvarelse fra poltronesofà - Solihull

Good Morning,

I hope you are well and thank you for taking the time to leave us your review.

I understand how frustrating it must be to experience a delay with your order, especially when you had requested to cancel this initially.
We do advise in your terms and conditions that an order can arrive 4 weeks either side of the original date shown on your order documents. Whilst we are within this timeframe a cancellation would not be offered.
If an order is over this then we can discuss your options.

So that we can take a look, please send us a screenshot of your review and your order number or address and postcode to socialmedia@scs.co.uk.

Kind Regards,
Lynsey - ScS Social Media Team

Bedømt til 5 ud af 5 stjerner

My delivery couldn't of been any better!

My delivery was great! They kept me informed of the delivery. They introduced themselves, Scott & Carl, very friendly, pleasant. They respected property, was very careful, & caring. He even put it all in place & positioned it just how I wanted it. I've been very happy with their delivery & very happy with furniture. 'Amesbury' a lovely biscuit colour. Very comfortable.

15. februar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Super service in store

We bought our bed settee from the Solihull retail store. Trevor was the salesman who was super to deal with, friendly, informative and patient. We got exactly what we wanted. Thanks Trevor.

20. januar 2025
Bedømt til 5 ud af 5 stjerner

We saw what we wanted in a sale online.

We saw what we wanted in a sale online and were encouraged to make an appointment to visit the showroom. When we arrived we were immediately greeted by a very pleasant member of staff who informed us that we could save £50 for just making the appointment. We tried the sofa we wanted and was given excellent advice. We chose a powered recliner with lumbar support - it was like a dream! We opted for 0% finance and a discounted 5 year insurance plan. The customer service was superb and the whole experience made our day.

25. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Big Thank you!!

We recently visited Solihull Branch and was treated immediately by friendly staff who directed us in the right direction and once we asked for assistance we were given full details explaining all we needed to know and we even changed our mind and chose a totally different suite all together and got a great price to include 5 year warranty, delivery and waste taken away.we left feeling very happy with the product we purchased.Big thank you from the sales person to the store manager!!
Great Service!!

24. januar 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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