We were welcomed in store by Gerald who was very knowledgeable of the products. Gerald was not only helpful but also such a character. He made our sofa buying experience very enjoyable as we all share... Se mere
Lokation
Skift lokationSolihull Retail Park, Chalford Way, B90 4LD Solihull, West Midlands,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When visiting your Solihull store we were greeted by an extremely nice sales assistant. He was very polite when we entered the store he made us feel very comfortable while just browsing the sofas and... Se mere
Greeted warmly as we entered the store. Given time to browse but also kind and friendly service when we had questions or needed assistance. The man we spoke to was helpful and knowledgeable. Would def... Se mere
The shop charged the gilde twice and I asked for a refund for the overpayment (which is only £38). I went to the shop many times and they promised to refund many time but it never happen. For the d... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om poltronesofà - Solihull
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden

Kontaktoplysninger
Solihull Retail Park, Chalford Way, B90 4LD, Solihull, West Midlands,, Storbritannien
- 0121 733 5450
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We have used SCS more than 20 years ago…
We have used SCS more than 20 years ago when we moved to Dorridge
We have bought some new sofas a few weeks ago and we love them
Fantastic service from start to finish…
Fantastic service from start to finish from the excellent service received from Damain in the Solihull store to the 3 delivery men who brought our sofa today. Had to take the door off to get it in but they did everything they could to get the sofa in and it looks fabulous. Lovely quality and so comfortable.
Sofa delivery great
Job 66108184- delivery guys did a great job. On time , careful and superb. Thank you
J2D- 342-
Its our third sofa from scs another…
Its our third sofa from scs another good job from you guys , the delivery guys was brilliant kingsley & ehis was so professional it was a delight having them in my home . Its a 100% from me well done scs
Problem free, perfect
Brilliant service and perfect delivery men, polite, helpful and very pleasant
Thanks to Gerald for his expertise
Thanks to Gerald for his expertise. Great service, kept us informed all the way. Very happy with purchase. Delivery on time and very helpful and efficient
Sofa delivery
Two lovely men. On time and efficient. Pleasant and obviously know their job.
Svar kan have AI-indholdLæs mere
AWFUL SHOP
AWFUL SHOP
Our sofas were ordered before Christmas, we wanted to cancel after less than 5 days of ordering them and they wouldn’t let us without keeping our deposit, there was no grace period even though we were told there was and now the delivery is being delayed and they still won’t let us cancel. They are saying the date was only ‘estimated’
Never experienced such awful customer service
I would not shop here ever again

Besvarelse fra poltronesofà - Solihull
The staff at your store were very…
The staff at your store were very helpful and polite answered any questions we had I was impressed with the service
My delivery couldn't of been any better!
My delivery was great! They kept me informed of the delivery. They introduced themselves, Scott & Carl, very friendly, pleasant. They respected property, was very careful, & caring. He even put it all in place & positioned it just how I wanted it. I've been very happy with their delivery & very happy with furniture. 'Amesbury' a lovely biscuit colour. Very comfortable.
I thought the assistant was very friendly I didn't go in to buy but having a chat about the settee I was very impressed
I thought the
Excellent member of staff
Excellent member of staff, nothing to much trouble and answered all my questions and there were a lot !!!!
Mohammed and manager also staff was very helpfull was very helpfull
Mohammed was very helpfull
Delivery
Steve and Mark who Delivered my 2x2 Settees today was Pleasant and was Quick Very Happy with them
Super service in store
We bought our bed settee from the Solihull retail store. Trevor was the salesman who was super to deal with, friendly, informative and patient. We got exactly what we wanted. Thanks Trevor.
Gerald and Trevor were very attentive…
Gerald and Trevor were very attentive and very patient as we changed our mind time after time, but we got there 🤦🏻😅
We saw what we wanted in a sale online.
We saw what we wanted in a sale online and were encouraged to make an appointment to visit the showroom. When we arrived we were immediately greeted by a very pleasant member of staff who informed us that we could save £50 for just making the appointment. We tried the sofa we wanted and was given excellent advice. We chose a powered recliner with lumbar support - it was like a dream! We opted for 0% finance and a discounted 5 year insurance plan. The customer service was superb and the whole experience made our day.
Impressive and helpful service
Good service very helpful, patient and answered all our questions. Make us feel very comfortable and not felt as thought we were wasting time with our questions !
Big Thank you!!
We recently visited Solihull Branch and was treated immediately by friendly staff who directed us in the right direction and once we asked for assistance we were given full details explaining all we needed to know and we even changed our mind and chose a totally different suite all together and got a great price to include 5 year warranty, delivery and waste taken away.we left feeling very happy with the product we purchased.Big thank you from the sales person to the store manager!!
Great Service!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







