In store service and excellent delivery

Aaron who helped us was very knowledgable about the sofa we had chosed.
He is kind, respectful and a lovely chap to talk to. There was no pressure put on us at all.

Staff didn’t hassle us when we entered the building which was brilliant said hello and just let us walk round at leisure . When we did pick a sofa Liam who attended to us was very nice and very knowledgeable. Would definitely recommend too friends and family .

The service was straight forward and easy to set up

We was left to roam the store and was check on to see if we needed help Jamie was very friendly and very knowledgeable about the sofas and helped with our decision in the end

Delivered on time by two guys who knew what they were doing !

Arrived on time and the 2 men who delivered it were polite and professional.
However, since I have used the recliner the backs of the sofa are not flush,one side is slightly higher than the other and the seat slightly more forward when not in use.
Although this is not a huge problem I am finding it irritating. Can this be rectified without it being returned to the factory?
Many thanks.

Sales were unpressured and quality of sofas was excellent

Great service and customer care.
The delivery team were very careful of the property and did and excellent job assembling the furniture.
Would fully recommend.

Prompt service throughout, from store to delivery. Product value for money

Very friendly and helpful staff and quality products.

from walking into the shop at nottingham giltbrook.
we were made welcome and at ease.
liam was very polite and informative. helped us to find
what we needed. then when we decided he informed us about delivery and payment. full marks on all issues.

Great customer service

From start to finish.
What a professional service we received would highly recommend.
On the day of delivery unfortunately a neighbour had passed away and the private ambulance was in attendance when the delivery team arrived. They off loaded the soaf and chair then moved the delivery vehicle without being asked. So much respect was showed. Came back to put the soaf together. And left. Just wanted to stay a big thanks to the boys. Love the soaf.

Ordered in March and advised delivery would be July. Pleasant experience at store and no hard sell from store assistants. They were very helpful and polite and purchase made in record time as no hassle, my husband and I knew what we wanted and overall a pleasing shopping experience. As promised, a date given in July with plenty of notice so we could remove old furniture, a phone call on the day and the delivery crew arrived on time. No messing about, brought sofa and storage footstool in, unpacked, sofa erected quickly and all packaging taken away. We are really pleased with the service from the beginning with the store people, the delivery process and the quality of the sofa is superb and more than comfortable. It was well worth the wait.

From the salesman to the delivery men , who fitted it all everything was very good.

We are happy with your service and delivery performance. I gave 4 stars because delivery person told the rollers are missing. Which means delivery person has to come back to finish the job. Thats only thing was upsetting. We have to find time free. Deliver person don’t know when it be done,

Excellent service from the two men who delivered our suite who had to work in very hot conditions and did so without any issues.Could not fault them in any way,everything completed very smoothly.A1 service from start to finish

Paul was great he went thought all options with us so we picked the correct sofa for us great service all staff are helpful and friendly.