Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... Se mere
Lokation
Skift lokationUnit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... Se mere
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om poltronesofà - Leicester
Skrevet af virksomheden
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrevet af virksomheden
Kontaktoplysninger
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Storbritannien
- 0191 731 3300
4,6
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Had to wait awhile 4 delivery but once…
Had to wait awhile 4 delivery but once it was ready 4 delivery kept up to date and delivery men very helpful and friendly
1. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
We are very disappointed with service…
We are very disappointed with service provided by Manager of leicester branch called Mr. ALI. He messed up with my address for delivery. In first he put financial address on delivery address. Then he asked for proof of address to change delivery address and then he put first line of address is correct and post code wrong. So he made my delivery 3 weeks late than they have arranged in first. I really appreciate and happy with the store sales boy called Taha. He gave us good sales service when we visited but disappointed with the manager. And main important thing is he never come over the phone and try to solve the problem. Mr. Ali is very bad manager. Thank you Scs. Never recommend others.
1. juli 2026
Besvarelse fra poltronesofà - Leicester
Good Morning Abdul,
I hope you are well.
Thank you for taking the time to leave us your review and for sharing your feedback.
I am very sorry to read about the issues experienced with your address and the delay that this caused with your delivery going ahead.
We understand how frustrating this must have been for you and apologise sincerely for any inconvenience caused.
We hope that you are happy with your furniture now this has been delivered.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Poor logistical planning for delivery
The actual delivery went smoothly, but the changing of delivery time slots throughout the day was shoddy. Not the drivers fault but the logistics were poor. Those poor drivers were sent almost past our house to another delivery. They were as frustrated as we were!
2. juli 2026
Besvarelse fra poltronesofà - Leicester
Ciao Lisa,
I hope you are well and thank you for taking the time to leave us your review.
I am pleased to see that your delivery did go smoothly however I am sorry that the times were changed throughout the day.
We do advise that any timeslots provided are estimated however I will ensure that your comments are passed on to our Distribution Centre team, to help us improve moving forward.
Please accept my apologies for any inconvenience that this may have caused you.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Anita knew her job very well and we…
Anita knew her job very well and we were very happy to deal with her
3. juli 2026
Came within time frame was friendly and…
Came within time frame was friendly and didn't take long to put settee together
3. juli 2026
The day of arrival
The day of arrival, they arrived nice and early in the day, so I could do other things afterwards.
They worked efficiently and were polite and cheerful.
1. juli 2026
Very nice crew set everything up and…
Very nice crew set everything up and removed all packaging great service
1. juli 2026
New Sofa and Chair
Very pleased with our new sofa and chair. Great quality and fits perfectly into the living room.
25. juni 2026
We visited the store at Fosse Park in…
We visited the store at Fosse Park in Leicester
Brilliant service from Abdul and Ali
29. juni 2026
Keep up the good work excellent from start to finish
Excellent service from entering the store to having furniture delivered D G Voss
27. juni 2026
Service and delivery very good
Service and delivery very good - sofa great.
Only one downside - when trying to make contact by phone took a very long time. Despite leaving message for call back had to ring again.
Otherwise perfectly satisfied.
19. juni 2026
Besvarelse fra poltronesofà - Leicester
Ciao Sue,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience overall and found the service and delivery to be good.
I apologise that you did not receive the call back initially as expected and need to contact us again to assist.
Thank you for your order with us.
Kind regards,
Poltronesofa at ScS
Social Media Team
From choosing the sofa instore to the…
From choosing the sofa instore to the delivery, keep informed all the way along. The delivery crew Simon and Kevin were great. Really Friendly lads. The quality of the sofas are outstanding, even the lower priced ones. Would recommend
27. juni 2026
We had up to date notifications of…
We had up to date notifications of delivery times to the minute. Team were very efficient and friendly setting up our furniture
13. juni 2026
I was very well assisted with my…
I was very well assisted with my purchase and delivery.
20. juni 2026
New sofaVery pleased with the delivery most…
Very pleased with the delivery most polite,sofa was all un wrapped and rubbish took away .
16. juni 2026
3 men arrived very promptly one came to…
3 men arrived very promptly one came to take images of the hall way & where the sofa was going to put in
Never seen that happen 👍before happy with the service & my sofa 👍
19. juni 2026
Spencer was really helpful and…
Spencer was really helpful and informative, he wasn’t pushy with trying to make a sale and gave us great advice
19. juni 2026
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